General Purpose

We are seeking detail-oriented and proactive Financial PointClickCare Configuration and Support professionals to join our team. This role is essential in providing comprehensive support to ensure the smooth operation of our financial processes. The ideal candidates will possess a strong understanding of Long Term Care billing, LTC/Insurance Contract comprehension, 3+ years of PCC Financial software experience and demonstrate excellent analytical skills, enabling them to assist in various financial tasks while maintaining accuracy and compliance.

Essential Duties

• PointClickCare Financial Configuration tasks, not limited to setting up new Contracts, updating Rates, Claim testing, PCC error investigation and resolution.
• Audits
• Support the finance team with configuration and maintenance of PointClickCare financial records.
• Respond to inquiries related to financial processes and provide exceptional customer service to internal stakeholders.
• Collaborate with team members and provide PCC education as needed.
• Maintain confidentiality of sensitive financial information while adhering to company policies.
• Support additional software platforms utilized by the Accounts Receivable team such as Waystar and RFMS.
• Assignment of additional Financial tasks as needed

Supervisory Requirements

This position does not have supervisory requirements.

Qualification

Education and/or Experience

• PCC financial software experience is required.
• 3+ years LTC Business Office Manager role or LTC Regional AR experience required
• Strong analytical skills with attention to detail and accuracy in data management.
• Excellent communication skills, both written and verbal, for effective collaboration with team members.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Ability to manage time and complete tasks timely.
• A Bachelor's degree in finance, accounting, or a related field is preferred.
• Background screening is required

Language Skills

Must possess the ability to make independent decisions, to follow instructions, and to accept constructive criticism. Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the public. Must maintain the care and use of supplies, equipment, etc., and maintain the appearance of maintenance work areas. Ability to seek out new methods and principles and be willing to incorporate them into existing maintenance practices.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

Familiarity with Microsoft Office Suites.

• Microsoft Excel: 2 years (Preferred)
• • PointClickCare Accounts Receivable: 3 years (Required)
• LTC Accounts Receivable - Business Office Manager: 3
• years (Required)

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

Additional Information

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above.

They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

• Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy. 
• PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge. 
• Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively. 
• Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings. 
• Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.