General Purpose

The Leave of Absence Coordinator is responsible for supporting the LOA Manager and the LOA Department with all leave of absence related tasks. Effectively coordinates all cases/claims to include general administration, comprehensive case management and enduring compliance with legal requirements under the Family and Medical Leave Act, ADA, HIPPA, and all related employment laws. Performs exemplary customer service and assistance to associates, executives and HR business partners.

Essential Duties

• • Maintains an up to date knowledge of all government regulations and laws and advises employees on company policy, guidelines and documentation requirements.
• • Supports organizational goals and values.
• • Serves as a subject matter expert for the leave program in alignment and under the general direction and guidance of the LOA Manager and the Legal Team.
• • Interprets and administers leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, PWFA, etc.).
• • Independently approves and/or denies leave cases based on relevant medical information.
• • Coordinates and organizes all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed.
• • Assists with managing all administrative aspects of leaves to include tracking hours used/taken and working closely with the HR Local and Payroll to ensure that pay for associates is accurate and correct.
• • Works closely with associates to ensure that all relevant completed medical documentation is submitted for timely review.
• • Maintains appropriate contact with all employees on leave and coordinates all aspects of return to work for employees on leave.
• • Partners closely with HRBPs on all related cases/claims. Meets regularly to review the status of cases/claims and develops legally sound strategies for a mutually beneficial resolution.
• • Partners closely with all HR Locals, Administrators and Direct Supervisors on all leave cases and communicates regularly to review claims’ status and develops strategies for resolution.
• • Audits for employees on leave that need to be returned, HCM Audit, and return to work audit.
• • Handling tasks assigned to the LOA team in Workday in relation to leave requests including the review of leave reason, review of paperwork submitted, and the approval or denial of leaves.
• • Accurately answering emails/tickets with questions on LOA cases and providing guidance.
• • Assists in the creation and facilitation of leave administration training programs.
• • Contributes to team effort by accomplishing related results as needed.
• • Performs all other duties as assigned or required.

Supervisory Requirements• There are currently no supervisory requirements related to this role.

Qualification

Education and/or Experience

• • Strong attention to detail and organizational skills.
• • Excellent communication and interpersonal skills.
• • Ability to work collaboratively with HR teams and other stakeholders.
• • Proficiency in using Workday or similar HRIS systems.
• • 1 year directly related experience in leave administration or other HR related field
• • Experience working with Federal and State laws (e.g.FMLA, ADA, USERRA, PWFA)
• • Familiarity with medical documentation and confidentiality standards, particularly HIPPA and Employee Privacy guidelines.

Language Skills

Must be able to read and write in the English language

Reasoning Ability

Strong reasoning abilities to interpret complex and sometimes conflicting information from employees, managers, and regulations. The specialist must apply legal statutes and company policies consistently and empathetically to handle a

wide range of sensitive employee situations.

Physical Demands

• There are currently no physical demands related to this role.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate.

Additional Information

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Compensation ranges: $24.04 - $34.13

Location: Salt Lake City, UT

• Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy. 
• PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge. 
• Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively. 
• Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings. 
• Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.