Principal Product Manager - Developer Platform Careers at PagerDuty - Toronto, Ontario | Apply Now!
PagerDuty
Principal Product Manager - Developer Platform Careers at PagerDuty - Toronto, Ontario | Apply Now!
Job Description
Principal Product Manager - Developer Platform at PagerDuty: Lead the Future of AI-Augmented Operations
Are you a visionary product leader passionate about developer platforms, APIs, and AI-driven automation? PagerDuty, the global leader in digital operations management (NYSE: PD), is hiring a Principal Product Manager - Developer Platform to transform how developers build, ship, and maintain always-on applications. Trusted by nearly half of the Fortune 500 and two-thirds of the Fortune 100, PagerDuty powers mission-critical digital experiences for modern enterprises.
Role Overview
In this senior leadership role, you'll spearhead the evolution of PagerDuty's API and developer experience, enabling internal teams, customers, and partners to build seamless integrations. Our vision is bold: AI-augmented developers shipping 10x faster with autonomous production environments where AI agents handle remediation, freeing humans for innovation.
Reporting to platform leadership, you'll bridge burning product development challenges with API-first principles. Key focus areas include aligning APIs with our AI team for MCP platforms, access control, and monetization; innovating SDLC integrations into IDPs like Backstage, IDEs, chat tools, and project management systems; and forging strategic partnerships with developer tooling leaders.
This remote role (Canada preferred, with hub preference in Toronto, San Francisco, or Atlanta) demands a technical product expert comfortable debating API merits and enterprise business cases. If you've driven valuable integrations with ServiceNow, Atlassian, or Salesforce, this is your opportunity to shape the industry's automated operations future.
Key Responsibilities
- Guide API and developer experience evolution for internal, customer, and partner integrations.
- Align platform strategy with AI team on REST API, MCP, access control, and monetization.
- Lead SDLC innovation, embedding PagerDuty into developer daily tools (IDPs, IDEs, chat).
- Engage developers and tooling companies for strategic, high-impact integrations.
- Collaborate with product/UX managers on Operations Cloud functionality and customer journeys.
- Prioritize feedback from app dev, professional services, customers, and ISV partners.
- Partner with engineering/design on cutting-edge API design and DevEx enhancements.
- Define and implement API access control and monetization across admin/auth teams.
- Work with developer marketing on community engagement and ecosystem evangelism.
- Deliver business cases proving integration ROI for enterprise platform customers.
- Ensure all integrations meet valuable, feasible, usable, viable (VFUV) criteria.
- Champion developer-centric platform principles in cross-functional strategy sessions.
- Gather and synthesize developer input to continuously refine the platform roadmap.
Qualifications
To succeed, you'll need:
- 10+ years in product management, focused on developer platforms/APIs.
- Expertise in REST API design, platform strategy, and DevEx optimization.
- Proven SDLC integration experience with IDPs (Backstage), IDEs, chat tools.
- Technical depth to evaluate 3rd-party ecosystems (ServiceNow, Atlassian, Salesforce).
- AI/ML platform alignment experience a strong plus.
- Track record defining access control, monetization for scalable APIs.
- Strong cross-functional collaboration with eng, design, marketing teams.
- Developer community engagement and partnership building skills.
- BS in CS/Engineering (MS/MBA preferred); hub location proximity advantageous.
Salary & Benefits
PagerDuty offers competitive compensation for Principal Product Managers: $185,000 - $250,000 USD base (Canada equivalent), plus equity, bonuses, and total rewards exceeding $300K+ for top performers. Full package includes:
- Unlimited PTO and flexible remote work.
- Comprehensive health coverage, 401(k) match, ESPP.
- 16 weeks parental leave, wellness stipends.
- Professional growth budget, home office setup.
Why Join PagerDuty?
PagerDuty isn't just a job—it's a mission. We're building equitable, AI-powered operations for a always-on world. Join kind, ambitious teams in an award-winning culture (Great Place to Work certified). Tackle complex problems, collaborate globally, and impact Fortune 500 digital reliability. With hubs in Toronto, SF, Atlanta, enjoy flexibility while driving platform innovation at scale.
Our developer platform is central to AI-augmented future—your work will empower millions of developers. Competitive pay, equity upside, and unparalleled growth await.
How to Apply
Ready to lead PagerDuty's developer platform revolution? Apply now with resume and LinkedIn. Toronto candidates prioritized. PagerDuty is equal opportunity employer committed to diversity.
Locations
- Toronto, Ontario, Canada (Remote)
- San Francisco, California, United States (Remote)
- Atlanta, Georgia, United States (Remote)
Salary
194,250 - 275,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- API Designintermediate
- Developer Experience (DevEx)intermediate
- Product Managementintermediate
- Platform Strategyintermediate
- SDLC Integrationintermediate
- AI/ML Integrationintermediate
- Access Controlintermediate
- Monetization Strategyintermediate
- Integration Developmentintermediate
- REST API Developmentintermediate
- Developer Tools (IDEs)intermediate
- Internal Developer Platforms (IDP)intermediate
- ServiceNow Integrationintermediate
- Atlassian Ecosystemintermediate
- Salesforce Integrationintermediate
- UX Design Collaborationintermediate
- Technical Product Leadershipintermediate
- Ecosystem Partnershipsintermediate
- Developer Community Engagementintermediate
- Agile Methodologiesintermediate
Required Qualifications
- 10+ years of product management experience in developer platforms or APIs (experience)
- Deep expertise in API-first platform principles and REST API design (experience)
- Proven track record building integrations with developer tools (IDEs, IDPs, chat tools) (experience)
- Strong understanding of SDLC and developer workflows (experience)
- Experience aligning platform strategy with AI/ML teams (experience)
- Technical background with ability to discuss API structures and business cases (experience)
- Demonstrated success defining access control and monetization for APIs (experience)
- Experience partnering with engineering, design, and developer marketing teams (experience)
- Familiarity with 3rd-party platforms like ServiceNow, Atlassian, Salesforce (experience)
- Proven ability to engage with external developer communities and ISVs (experience)
- Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred) (experience)
- Location preference near PagerDuty hubs: San Francisco, Atlanta, or Toronto (experience)
Responsibilities
- Lead API evolution and developer experience for internal teams, customers, and partners
- Bridge product development challenges with API-first platform principles
- Collaborate with AI team to align REST API, MCP platforms, access control, and monetization
- Drive platform innovation integrating PagerDuty into SDLC and developer tools
- Engage developers to understand integration needs in IDPs (Backstage), IDEs, chat tools
- Define strategic integrations with leading developer tooling companies
- Work with product and UX design managers on Operations Cloud functionality and journeys
- Prioritize feedback from internal app dev, professional services, customers, and ISV partners
- Partner with engineering and design on API design and developer experience improvements
- Define API access control and monetization requirements across multiple teams
- Engage developer marketing for community building and ecosystem partnerships
- Evangelize PagerDuty platform and gather developer input for roadmap prioritization
- Deliver business cases for platform integrations with enterprise customers
- Ensure integrations are valuable, feasible, usable, and viable
Benefits
- general: Competitive base salary plus equity and performance bonuses
- general: Comprehensive health, dental, and vision insurance coverage
- general: 401(k) matching program with immediate vesting
- general: Unlimited PTO policy with encouraged time off
- general: Flexible remote work with hub location preference
- general: Annual wellness stipend for gym, mental health, and wellness programs
- general: Professional development budget for conferences and courses
- general: Parental leave: 16 weeks paid for primary caregivers
- general: Employee Stock Purchase Plan (ESPP) at discount
- general: Home office setup stipend and ongoing equipment allowance
- general: Mental health support through dedicated counseling services
- general: Volunteer time off (VTO) with paid days for community service
- general: Diversity and inclusion programs with ERG support
- general: Award-winning company culture recognized by Great Place to Work
Tags & Categories
Answer 10 quick questions to check your fit for Principal Product Manager - Developer Platform Careers at PagerDuty - Toronto, Ontario | Apply Now! @ PagerDuty.
Related Books and Jobs
Principal Product Manager - Developer Platform Careers at PagerDuty - Toronto, Ontario | Apply Now!
PagerDuty
Principal Product Manager - Developer Platform Careers at PagerDuty - Toronto, Ontario | Apply Now!
Job Description
Principal Product Manager - Developer Platform at PagerDuty: Lead the Future of AI-Augmented Operations
Are you a visionary product leader passionate about developer platforms, APIs, and AI-driven automation? PagerDuty, the global leader in digital operations management (NYSE: PD), is hiring a Principal Product Manager - Developer Platform to transform how developers build, ship, and maintain always-on applications. Trusted by nearly half of the Fortune 500 and two-thirds of the Fortune 100, PagerDuty powers mission-critical digital experiences for modern enterprises.
Role Overview
In this senior leadership role, you'll spearhead the evolution of PagerDuty's API and developer experience, enabling internal teams, customers, and partners to build seamless integrations. Our vision is bold: AI-augmented developers shipping 10x faster with autonomous production environments where AI agents handle remediation, freeing humans for innovation.
Reporting to platform leadership, you'll bridge burning product development challenges with API-first principles. Key focus areas include aligning APIs with our AI team for MCP platforms, access control, and monetization; innovating SDLC integrations into IDPs like Backstage, IDEs, chat tools, and project management systems; and forging strategic partnerships with developer tooling leaders.
This remote role (Canada preferred, with hub preference in Toronto, San Francisco, or Atlanta) demands a technical product expert comfortable debating API merits and enterprise business cases. If you've driven valuable integrations with ServiceNow, Atlassian, or Salesforce, this is your opportunity to shape the industry's automated operations future.
Key Responsibilities
- Guide API and developer experience evolution for internal, customer, and partner integrations.
- Align platform strategy with AI team on REST API, MCP, access control, and monetization.
- Lead SDLC innovation, embedding PagerDuty into developer daily tools (IDPs, IDEs, chat).
- Engage developers and tooling companies for strategic, high-impact integrations.
- Collaborate with product/UX managers on Operations Cloud functionality and customer journeys.
- Prioritize feedback from app dev, professional services, customers, and ISV partners.
- Partner with engineering/design on cutting-edge API design and DevEx enhancements.
- Define and implement API access control and monetization across admin/auth teams.
- Work with developer marketing on community engagement and ecosystem evangelism.
- Deliver business cases proving integration ROI for enterprise platform customers.
- Ensure all integrations meet valuable, feasible, usable, viable (VFUV) criteria.
- Champion developer-centric platform principles in cross-functional strategy sessions.
- Gather and synthesize developer input to continuously refine the platform roadmap.
Qualifications
To succeed, you'll need:
- 10+ years in product management, focused on developer platforms/APIs.
- Expertise in REST API design, platform strategy, and DevEx optimization.
- Proven SDLC integration experience with IDPs (Backstage), IDEs, chat tools.
- Technical depth to evaluate 3rd-party ecosystems (ServiceNow, Atlassian, Salesforce).
- AI/ML platform alignment experience a strong plus.
- Track record defining access control, monetization for scalable APIs.
- Strong cross-functional collaboration with eng, design, marketing teams.
- Developer community engagement and partnership building skills.
- BS in CS/Engineering (MS/MBA preferred); hub location proximity advantageous.
Salary & Benefits
PagerDuty offers competitive compensation for Principal Product Managers: $185,000 - $250,000 USD base (Canada equivalent), plus equity, bonuses, and total rewards exceeding $300K+ for top performers. Full package includes:
- Unlimited PTO and flexible remote work.
- Comprehensive health coverage, 401(k) match, ESPP.
- 16 weeks parental leave, wellness stipends.
- Professional growth budget, home office setup.
Why Join PagerDuty?
PagerDuty isn't just a job—it's a mission. We're building equitable, AI-powered operations for a always-on world. Join kind, ambitious teams in an award-winning culture (Great Place to Work certified). Tackle complex problems, collaborate globally, and impact Fortune 500 digital reliability. With hubs in Toronto, SF, Atlanta, enjoy flexibility while driving platform innovation at scale.
Our developer platform is central to AI-augmented future—your work will empower millions of developers. Competitive pay, equity upside, and unparalleled growth await.
How to Apply
Ready to lead PagerDuty's developer platform revolution? Apply now with resume and LinkedIn. Toronto candidates prioritized. PagerDuty is equal opportunity employer committed to diversity.
Locations
- Toronto, Ontario, Canada (Remote)
- San Francisco, California, United States (Remote)
- Atlanta, Georgia, United States (Remote)
Salary
194,250 - 275,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- API Designintermediate
- Developer Experience (DevEx)intermediate
- Product Managementintermediate
- Platform Strategyintermediate
- SDLC Integrationintermediate
- AI/ML Integrationintermediate
- Access Controlintermediate
- Monetization Strategyintermediate
- Integration Developmentintermediate
- REST API Developmentintermediate
- Developer Tools (IDEs)intermediate
- Internal Developer Platforms (IDP)intermediate
- ServiceNow Integrationintermediate
- Atlassian Ecosystemintermediate
- Salesforce Integrationintermediate
- UX Design Collaborationintermediate
- Technical Product Leadershipintermediate
- Ecosystem Partnershipsintermediate
- Developer Community Engagementintermediate
- Agile Methodologiesintermediate
Required Qualifications
- 10+ years of product management experience in developer platforms or APIs (experience)
- Deep expertise in API-first platform principles and REST API design (experience)
- Proven track record building integrations with developer tools (IDEs, IDPs, chat tools) (experience)
- Strong understanding of SDLC and developer workflows (experience)
- Experience aligning platform strategy with AI/ML teams (experience)
- Technical background with ability to discuss API structures and business cases (experience)
- Demonstrated success defining access control and monetization for APIs (experience)
- Experience partnering with engineering, design, and developer marketing teams (experience)
- Familiarity with 3rd-party platforms like ServiceNow, Atlassian, Salesforce (experience)
- Proven ability to engage with external developer communities and ISVs (experience)
- Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred) (experience)
- Location preference near PagerDuty hubs: San Francisco, Atlanta, or Toronto (experience)
Responsibilities
- Lead API evolution and developer experience for internal teams, customers, and partners
- Bridge product development challenges with API-first platform principles
- Collaborate with AI team to align REST API, MCP platforms, access control, and monetization
- Drive platform innovation integrating PagerDuty into SDLC and developer tools
- Engage developers to understand integration needs in IDPs (Backstage), IDEs, chat tools
- Define strategic integrations with leading developer tooling companies
- Work with product and UX design managers on Operations Cloud functionality and journeys
- Prioritize feedback from internal app dev, professional services, customers, and ISV partners
- Partner with engineering and design on API design and developer experience improvements
- Define API access control and monetization requirements across multiple teams
- Engage developer marketing for community building and ecosystem partnerships
- Evangelize PagerDuty platform and gather developer input for roadmap prioritization
- Deliver business cases for platform integrations with enterprise customers
- Ensure integrations are valuable, feasible, usable, and viable
Benefits
- general: Competitive base salary plus equity and performance bonuses
- general: Comprehensive health, dental, and vision insurance coverage
- general: 401(k) matching program with immediate vesting
- general: Unlimited PTO policy with encouraged time off
- general: Flexible remote work with hub location preference
- general: Annual wellness stipend for gym, mental health, and wellness programs
- general: Professional development budget for conferences and courses
- general: Parental leave: 16 weeks paid for primary caregivers
- general: Employee Stock Purchase Plan (ESPP) at discount
- general: Home office setup stipend and ongoing equipment allowance
- general: Mental health support through dedicated counseling services
- general: Volunteer time off (VTO) with paid days for community service
- general: Diversity and inclusion programs with ERG support
- general: Award-winning company culture recognized by Great Place to Work
Tags & Categories
Answer 10 quick questions to check your fit for Principal Product Manager - Developer Platform Careers at PagerDuty - Toronto, Ontario | Apply Now! @ PagerDuty.
Related Books and Jobs