Product Manager - App Platform Careers at PagerDuty - Remote USA | Apply Now!
PagerDuty
Product Manager - App Platform Careers at PagerDuty - Remote USA | Apply Now!
Job Description
Product Manager - App Platform at PagerDuty: Remote USA Job Opportunity
Role Overview
PagerDuty, Inc. (NYSE: PD), a global leader in digital operations management trusted by nearly half of the Fortune 500, is hiring a Product Manager - App Platform for a remote USA role with preference for candidates near San Francisco, Atlanta, or Toronto hubs. This position sits at the heart of PagerDuty's mission to transform operations through AI-augmented automation, enabling developers to build and ship applications 10x faster while ensuring reliable, autonomous production environments.
The App Experience Platform team is pivotal in creating scalable, consistent front-end experiences across web and mobile for PagerDuty's Operations Cloud. You'll empower admins, incident responders, and stakeholders with exceptional UX by enforcing technology standards, UI principles, and best practices. Collaborate with UX design, engineering, and program management to accelerate development and broaden product accessibility worldwide.
As a Product Manager - App Platform, you'll drive the platform that underpins PagerDuty's customer-facing apps, focusing on usability, compliance, and global reach. This is an ideal role for SaaS product managers passionate about developer tools, cloud platforms, and user-centric design in a high-growth, mission-driven company.
PagerDuty's vision of a world where AI agents handle remediation—freeing humans for innovation—relies on platforms like yours. Join a diverse team tackling complex problems in a flexible, award-winning workplace committed to equity and inclusion.
Key Responsibilities
- Collaborate with product and UX design managers to map PagerDuty Operations Cloud functionality and customer journeys comprehensively.
- Partner closely with apps and platform teams to consolidate UX requirements and prioritize features that deliver maximum impact.
- Build and launch a robust web and mobile UX platform enabling app teams to achieve market-leading usability standards.
- Lead accessibility (a11y) initiatives and FedRAMP compliance to ensure products meet enterprise security and inclusivity requirements.
- Drive internationalization (i18n) and localization (l10n) programs, expanding PagerDuty's reach to global enterprise customers.
- Craft and execute an integrated product roadmap aligned with business goals and cross-team needs.
- Work hand-in-hand with engineering to streamline development processes and reduce time-to-market.
- Perform user research, A/B testing, and feedback analysis to iteratively enhance platform capabilities.
- Leverage analytics tools to inform data-driven decisions and optimize user engagement metrics.
- Host cross-functional workshops establishing consistent UI/UX standards across the Operations Cloud.
- Track competitor platforms and integrate emerging trends like AI-driven design tools into your roadmap.
- Support sales and customer success with platform demos, documentation, and training resources.
- Mentor team members on best practices in platform product management and agile delivery.
- Champion a culture of customer empathy, ensuring every feature solves real-world operational pain points.
Qualifications
- 2+ years in product management within SaaS, enterprise software, or developer tools ecosystems.
- Strong familiarity with web/mobile app design principles and technical implementation details.
- Technical acumen to bridge gaps between product vision and senior engineering execution.
- Track record of thriving in fast-paced teams using iteration, feedback loops, and agile methodologies.
- Expertise in analytics platforms (e.g., Amplitude, Mixpanel) for metrics-driven product decisions.
- Exceptional communication skills for engaging customers, stakeholders, and go-to-market teams.
- Deep customer empathy and proactive curiosity to uncover unmet needs through research.
- Proven ability to influence without authority, driving results across distributed teams.
- Skill in simplifying complex technical concepts for diverse audiences.
- Bonus: Experience with cloud operations, incident response tools, or design systems like Material UI.
- Bonus: Exposure to compliance standards (FedRAMP, SOC 2) and global product launches.
Salary & Benefits
Product Manager - App Platform roles at PagerDuty offer competitive compensation estimated at $135,000 - $175,000 USD base salary annually, plus equity, bonuses, and comprehensive perks. Total compensation varies by experience, location, and performance.
- Performance bonuses tied to product milestones and company goals.
- RSUs in NYSE: PD for long-term wealth building.
- Full medical, dental, vision coverage with low premiums.
- 401(k) with generous company match.
- Unlimited PTO and flexible holidays.
- $1,500+ annual learning stipend.
- Home office setup allowance.
- Generous parental leave policies.
- Wellness reimbursements including gym and therapy.
- Company-wide DEI initiatives and ERGs.
- Regular virtual and in-office team-building events.
- Volunteer PTO for social impact.
Why Join PagerDuty?
PagerDuty powers digital operations for giants like IBM, Slack, and Roblox, processing billions of events yearly. As a public company with AI at its core, we're at the forefront of the $100B+ operations management market. Our remote-first culture emphasizes work-life harmony, with hubs in San Francisco, Atlanta, and Toronto fostering collaboration.
Employees rave about our kind, ambitious teams and equitable environment—certified as a Great Place to Work. Here, you'll solve real customer problems, grow your career with top-tier L&D, and contribute to a more reliable digital world. Product Managers at PagerDuty ship features used by two-thirds of Fortune 100 companies, with clear paths to senior roles.
Stand out: Proximity to hubs gives preference, blending remote flexibility with occasional in-person innovation sprints.
How to Apply
Ready to shape the future of app platforms at PagerDuty? Apply now via our careers page. Submit your resume, a cover letter highlighting SaaS PM experience and UX passion, and LinkedIn profile. We're reviewing applications on a rolling basis—top candidates interview within 1-2 weeks.
Tips: Tailor your application to our Operations Cloud vision and App Platform needs. PagerDuty values diversity; we encourage applications from underrepresented groups. No agencies, please.
Join thousands building always-on experiences. Product Manager - App Platform: Your next career milestone awaits at PagerDuty.
Locations
- Remote, USA, United States (Remote)
- San Francisco, California, United States
- Atlanta, Georgia, United States
- Toronto, Ontario, Canada
Salary
141,750 - 192,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Product Managementintermediate
- SaaS Platformsintermediate
- UX Design Collaborationintermediate
- Agile Methodologiesintermediate
- Web Developmentintermediate
- Mobile App Developmentintermediate
- Accessibility (a11y)intermediate
- FedRAMP Complianceintermediate
- Internationalization (i18n)intermediate
- Localization (l10n)intermediate
- Data Analyticsintermediate
- Customer Journey Mappingintermediate
- Roadmap Developmentintermediate
- Stakeholder Communicationintermediate
- Technical Collaborationintermediate
- A/B Testingintermediate
- User Researchintermediate
- Jira/Confluenceintermediate
- Figma/Sketchintermediate
- Google Analyticsintermediate
Required Qualifications
- 2+ years of product management experience in SaaS, enterprise software, or developer tools (experience)
- Familiarity with web and mobile application design and technical implementation (experience)
- Technical depth and communication skills to collaborate effectively with senior engineers (experience)
- Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops (experience)
- Proficiency with analytics tools and a track record of data-driven decision-making (experience)
- Ability to communicate clearly with customers and internal stakeholders across product and go-to-market teams (experience)
- Strong customer empathy and a curiosity-driven approach to learning their needs (experience)
- Ability to lead through influence and drive outcomes across teams (experience)
- Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand (experience)
- Experience with developer tools and platforms (experience)
- Understanding of cloud operations and incident management (experience)
- Bachelor's degree in Computer Science, Engineering, Business, or related field preferred (experience)
Responsibilities
- Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality and customer journeys
- Partner with apps and platform product teams to understand, consolidate, and prioritize their UX needs
- Deliver a powerful web and mobile user experience platform that empowers app teams to deliver market-leading usability
- Guide Accessibility and FedRAMP compliance programs to ensure inclusive product experiences
- Lead internationalization (i18n) and localization (l10n) initiatives to expand product availability globally
- Develop and deliver on an integrated roadmap serving business priorities and product team needs
- Collaborate with engineering teams to accelerate product development cycles
- Conduct user research and gather feedback to iterate on platform features
- Analyze usage data and metrics to drive continuous improvements
- Facilitate cross-functional workshops to align on UX standards and best practices
- Monitor competitive landscapes and incorporate industry trends into the platform roadmap
- Support go-to-market teams with product demos and customer enablement materials
- Champion consistent technology standards across PagerDuty's Operations Cloud
- Mentor junior product managers on platform best practices
Benefits
- general: Competitive base salary and performance-based bonuses
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) matching program with immediate vesting
- general: Unlimited PTO policy with encouraged recharge time
- general: Flexible remote work with home office stipend
- general: Professional development budget for conferences and courses
- general: Mental health support through employee assistance programs
- general: Parental leave with full pay for primary and secondary caregivers
- general: Stock options in a high-growth NYSE-listed company
- general: Weekly catered lunches at hub offices and virtual team events
- general: Gym membership reimbursement and wellness programs
- general: Volunteer time off to support community initiatives
- general: Diversity and inclusion training and employee resource groups
- general: Award-winning company culture recognized by Great Place to Work
Tags & Categories
Answer 10 quick questions to check your fit for Product Manager - App Platform Careers at PagerDuty - Remote USA | Apply Now! @ PagerDuty.
Related Books and Jobs
Product Manager - App Platform Careers at PagerDuty - Remote USA | Apply Now!
PagerDuty
Product Manager - App Platform Careers at PagerDuty - Remote USA | Apply Now!
Job Description
Product Manager - App Platform at PagerDuty: Remote USA Job Opportunity
Role Overview
PagerDuty, Inc. (NYSE: PD), a global leader in digital operations management trusted by nearly half of the Fortune 500, is hiring a Product Manager - App Platform for a remote USA role with preference for candidates near San Francisco, Atlanta, or Toronto hubs. This position sits at the heart of PagerDuty's mission to transform operations through AI-augmented automation, enabling developers to build and ship applications 10x faster while ensuring reliable, autonomous production environments.
The App Experience Platform team is pivotal in creating scalable, consistent front-end experiences across web and mobile for PagerDuty's Operations Cloud. You'll empower admins, incident responders, and stakeholders with exceptional UX by enforcing technology standards, UI principles, and best practices. Collaborate with UX design, engineering, and program management to accelerate development and broaden product accessibility worldwide.
As a Product Manager - App Platform, you'll drive the platform that underpins PagerDuty's customer-facing apps, focusing on usability, compliance, and global reach. This is an ideal role for SaaS product managers passionate about developer tools, cloud platforms, and user-centric design in a high-growth, mission-driven company.
PagerDuty's vision of a world where AI agents handle remediation—freeing humans for innovation—relies on platforms like yours. Join a diverse team tackling complex problems in a flexible, award-winning workplace committed to equity and inclusion.
Key Responsibilities
- Collaborate with product and UX design managers to map PagerDuty Operations Cloud functionality and customer journeys comprehensively.
- Partner closely with apps and platform teams to consolidate UX requirements and prioritize features that deliver maximum impact.
- Build and launch a robust web and mobile UX platform enabling app teams to achieve market-leading usability standards.
- Lead accessibility (a11y) initiatives and FedRAMP compliance to ensure products meet enterprise security and inclusivity requirements.
- Drive internationalization (i18n) and localization (l10n) programs, expanding PagerDuty's reach to global enterprise customers.
- Craft and execute an integrated product roadmap aligned with business goals and cross-team needs.
- Work hand-in-hand with engineering to streamline development processes and reduce time-to-market.
- Perform user research, A/B testing, and feedback analysis to iteratively enhance platform capabilities.
- Leverage analytics tools to inform data-driven decisions and optimize user engagement metrics.
- Host cross-functional workshops establishing consistent UI/UX standards across the Operations Cloud.
- Track competitor platforms and integrate emerging trends like AI-driven design tools into your roadmap.
- Support sales and customer success with platform demos, documentation, and training resources.
- Mentor team members on best practices in platform product management and agile delivery.
- Champion a culture of customer empathy, ensuring every feature solves real-world operational pain points.
Qualifications
- 2+ years in product management within SaaS, enterprise software, or developer tools ecosystems.
- Strong familiarity with web/mobile app design principles and technical implementation details.
- Technical acumen to bridge gaps between product vision and senior engineering execution.
- Track record of thriving in fast-paced teams using iteration, feedback loops, and agile methodologies.
- Expertise in analytics platforms (e.g., Amplitude, Mixpanel) for metrics-driven product decisions.
- Exceptional communication skills for engaging customers, stakeholders, and go-to-market teams.
- Deep customer empathy and proactive curiosity to uncover unmet needs through research.
- Proven ability to influence without authority, driving results across distributed teams.
- Skill in simplifying complex technical concepts for diverse audiences.
- Bonus: Experience with cloud operations, incident response tools, or design systems like Material UI.
- Bonus: Exposure to compliance standards (FedRAMP, SOC 2) and global product launches.
Salary & Benefits
Product Manager - App Platform roles at PagerDuty offer competitive compensation estimated at $135,000 - $175,000 USD base salary annually, plus equity, bonuses, and comprehensive perks. Total compensation varies by experience, location, and performance.
- Performance bonuses tied to product milestones and company goals.
- RSUs in NYSE: PD for long-term wealth building.
- Full medical, dental, vision coverage with low premiums.
- 401(k) with generous company match.
- Unlimited PTO and flexible holidays.
- $1,500+ annual learning stipend.
- Home office setup allowance.
- Generous parental leave policies.
- Wellness reimbursements including gym and therapy.
- Company-wide DEI initiatives and ERGs.
- Regular virtual and in-office team-building events.
- Volunteer PTO for social impact.
Why Join PagerDuty?
PagerDuty powers digital operations for giants like IBM, Slack, and Roblox, processing billions of events yearly. As a public company with AI at its core, we're at the forefront of the $100B+ operations management market. Our remote-first culture emphasizes work-life harmony, with hubs in San Francisco, Atlanta, and Toronto fostering collaboration.
Employees rave about our kind, ambitious teams and equitable environment—certified as a Great Place to Work. Here, you'll solve real customer problems, grow your career with top-tier L&D, and contribute to a more reliable digital world. Product Managers at PagerDuty ship features used by two-thirds of Fortune 100 companies, with clear paths to senior roles.
Stand out: Proximity to hubs gives preference, blending remote flexibility with occasional in-person innovation sprints.
How to Apply
Ready to shape the future of app platforms at PagerDuty? Apply now via our careers page. Submit your resume, a cover letter highlighting SaaS PM experience and UX passion, and LinkedIn profile. We're reviewing applications on a rolling basis—top candidates interview within 1-2 weeks.
Tips: Tailor your application to our Operations Cloud vision and App Platform needs. PagerDuty values diversity; we encourage applications from underrepresented groups. No agencies, please.
Join thousands building always-on experiences. Product Manager - App Platform: Your next career milestone awaits at PagerDuty.
Locations
- Remote, USA, United States (Remote)
- San Francisco, California, United States
- Atlanta, Georgia, United States
- Toronto, Ontario, Canada
Salary
141,750 - 192,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Product Managementintermediate
- SaaS Platformsintermediate
- UX Design Collaborationintermediate
- Agile Methodologiesintermediate
- Web Developmentintermediate
- Mobile App Developmentintermediate
- Accessibility (a11y)intermediate
- FedRAMP Complianceintermediate
- Internationalization (i18n)intermediate
- Localization (l10n)intermediate
- Data Analyticsintermediate
- Customer Journey Mappingintermediate
- Roadmap Developmentintermediate
- Stakeholder Communicationintermediate
- Technical Collaborationintermediate
- A/B Testingintermediate
- User Researchintermediate
- Jira/Confluenceintermediate
- Figma/Sketchintermediate
- Google Analyticsintermediate
Required Qualifications
- 2+ years of product management experience in SaaS, enterprise software, or developer tools (experience)
- Familiarity with web and mobile application design and technical implementation (experience)
- Technical depth and communication skills to collaborate effectively with senior engineers (experience)
- Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops (experience)
- Proficiency with analytics tools and a track record of data-driven decision-making (experience)
- Ability to communicate clearly with customers and internal stakeholders across product and go-to-market teams (experience)
- Strong customer empathy and a curiosity-driven approach to learning their needs (experience)
- Ability to lead through influence and drive outcomes across teams (experience)
- Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand (experience)
- Experience with developer tools and platforms (experience)
- Understanding of cloud operations and incident management (experience)
- Bachelor's degree in Computer Science, Engineering, Business, or related field preferred (experience)
Responsibilities
- Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality and customer journeys
- Partner with apps and platform product teams to understand, consolidate, and prioritize their UX needs
- Deliver a powerful web and mobile user experience platform that empowers app teams to deliver market-leading usability
- Guide Accessibility and FedRAMP compliance programs to ensure inclusive product experiences
- Lead internationalization (i18n) and localization (l10n) initiatives to expand product availability globally
- Develop and deliver on an integrated roadmap serving business priorities and product team needs
- Collaborate with engineering teams to accelerate product development cycles
- Conduct user research and gather feedback to iterate on platform features
- Analyze usage data and metrics to drive continuous improvements
- Facilitate cross-functional workshops to align on UX standards and best practices
- Monitor competitive landscapes and incorporate industry trends into the platform roadmap
- Support go-to-market teams with product demos and customer enablement materials
- Champion consistent technology standards across PagerDuty's Operations Cloud
- Mentor junior product managers on platform best practices
Benefits
- general: Competitive base salary and performance-based bonuses
- general: Comprehensive health, dental, and vision insurance
- general: 401(k) matching program with immediate vesting
- general: Unlimited PTO policy with encouraged recharge time
- general: Flexible remote work with home office stipend
- general: Professional development budget for conferences and courses
- general: Mental health support through employee assistance programs
- general: Parental leave with full pay for primary and secondary caregivers
- general: Stock options in a high-growth NYSE-listed company
- general: Weekly catered lunches at hub offices and virtual team events
- general: Gym membership reimbursement and wellness programs
- general: Volunteer time off to support community initiatives
- general: Diversity and inclusion training and employee resource groups
- general: Award-winning company culture recognized by Great Place to Work
Tags & Categories
Answer 10 quick questions to check your fit for Product Manager - App Platform Careers at PagerDuty - Remote USA | Apply Now! @ PagerDuty.
Related Books and Jobs