Senior Product Manager, AIOps Careers at PagerDuty - Remote, USA | Apply Now!
PagerDuty
Senior Product Manager, AIOps Careers at PagerDuty - Remote, USA | Apply Now!
Job Description
Senior Product Manager, AIOps at PagerDuty: Remote USA Job Opportunity
Role Overview
PagerDuty, Inc. (NYSE: PD), a global leader in digital operations management trusted by nearly half of the Fortune 500 and two-thirds of the Fortune 100, is hiring a Senior Product Manager, AIOps. This remote USA position (with preference for candidates near San Francisco, Atlanta, or Toronto hubs) offers a chance to shape the future of AI-augmented operations in the PagerDuty Operations Cloud.
Imagine a world where AI enables developers to ship applications 10x faster, running autonomously in production. When anomalies occur, AI agents detect, diagnose, and remediate issues automatically, freeing human teams for innovation. As Senior Product Manager, AIOps, you'll lead product development for service topology mapping, data enrichment, search, and visualization tools that power this vision.
Events from infrastructure, apps, developer tools, and customer platforms flow into PagerDuty AIOps. Machine learning detects anomalies, triggering workflows for AI agents and human responders. You'll solve high-value problems for enterprise customers, requiring deep observability knowledge, technical acumen, basic SQL, and a customer-champion mindset. Collaborate with engineers, designers, data scientists, and go-to-market teams in a flexible, award-winning workplace.
This senior-level role demands 3+ years in B2B SaaS product management, API-first design experience, and UI/UX familiarity. If you're passionate about AIOps, observability, and driving product-led growth, PagerDuty is your platform to build equitable, innovative digital operations.
Key Responsibilities
- Conduct in-depth customer research to uncover needs and define an AIOps roadmap reflecting business strategy, technical feasibility, and usability.
- Evangelize the roadmap to align engineering, design, sales, and customer success teams.
- Integrate AIOps deeply with PagerDuty's Operations Cloud for competitive differentiation.
- Partner with engineers, data scientists, and designers to ship features addressing critical observability pain points.
- Adopt a product-led growth approach to boost adoption, usage, and revenue.
- Foster ecosystem partnerships to enhance integrations and drive growth.
- Lead development of service topology mapping, data enrichment, search, and console visualizations.
- Analyze event intelligence from diverse sources using ML for anomaly detection.
- Define KPIs and success metrics for product launches and iterations.
- Build relationships with enterprise customers and GTM teams.
- Perform usability testing and interpret user research for roadmap prioritization.
- Champion API-first practices for extensible, developer-friendly products.
- Enable autonomous operations through AI agents and automation workflows.
Qualifications
- 3+ years product management experience driving full lifecycle in B2B SaaS, with success metrics ownership.
- Expertise in API-first development for product design and requirements.
- Strong grasp of UI/UX best practices, usability testing, and user research.
- Deep knowledge of monitoring, observability, and infrastructure systems.
- Technical acumen including basic SQL for data analysis.
- Proven customer-centric approach with enterprise relationship-building.
- Experience in event orchestration, ML-driven anomaly detection.
- Ability to collaborate cross-functionally in agile environments.
- Familiarity with product-led growth strategies.
- Understanding of AIOps, service mapping, and data enrichment.
- Track record of roadmap evangelization and strategic vision alignment.
Salary & Benefits
Salary for Senior Product Manager, AIOps ranges from $165,000 - $225,000 USD yearly, based on experience, location, and market data for remote senior PM roles in SaaS/AIOps. Includes equity, bonuses.
- Comprehensive health/dental/vision coverage
- 401(k) with matching
- Unlimited PTO
- Remote flexibility + hub perks
- Professional development budget
- Mental health support
- Generous parental leave
- RSUs in NYSE: PD
- Home office stipend
- Volunteer PTO + matching
- Wellness reimbursements
- DEI-focused culture
Why Join PagerDuty?
PagerDuty powers always-on digital experiences for modern businesses. Join a diverse team tackling complex problems in a kind, ambitious culture. Work remotely with hub preferences, in an equitable, flexible environment. Impact AI-driven operations revolutionizing DevOps for Fortune 500 clients. Grow with stock options, learning stipends, and collaborative innovation.
How to Apply
Apply via PagerDuty Careers. Submit resume highlighting AIOps/observability PM experience. Preference for SF/Atlanta/Toronto proximity. Join us to build the future of autonomous operations!
Locations
- Remote, United States (Remote)
- San Francisco, California, United States
- Atlanta, Georgia, United States
- Toronto, Ontario, Canada
Salary
173,250 - 247,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- AIOpsintermediate
- Product Managementintermediate
- Observabilityintermediate
- Machine Learningintermediate
- Event Orchestrationintermediate
- API-First Developmentintermediate
- SQLintermediate
- UI/UX Designintermediate
- Customer Researchintermediate
- Roadmap Planningintermediate
- B2B SaaSintermediate
- Service Topology Mappingintermediate
- Data Enrichmentintermediate
- Incident Managementintermediate
- Agile Methodologiesintermediate
- Cross-Functional Collaborationintermediate
- Product-Led Growthintermediate
- Technical Acumenintermediate
- Usability Testingintermediate
- Integration Ecosystemsintermediate
Required Qualifications
- 3+ years of experience as a product manager driving the full product lifecycle in B2B SaaS (experience)
- Proven track record defining and driving success metrics for products (experience)
- Experience using API-first development practices to design products and structure requirements (experience)
- Familiarity with UI/UX best practices, usability testing, and user research interpretation (experience)
- Deep understanding of applications and infrastructure monitoring and observability systems (experience)
- Strong technical acumen with basic SQL knowledge (experience)
- #ChampionTheCustomer mindset with experience building customer relationships (experience)
- Ability to collaborate with engineers, data scientists, UX designers, and go-to-market teams (experience)
- Experience in event-driven automation and anomaly detection (experience)
- Knowledge of machine learning applications in operations (experience)
- Demonstrated ability to evangelize product roadmaps aligned with business strategy (experience)
- Experience integrating products within a broader ecosystem for competitive differentiation (experience)
Responsibilities
- Research customer needs and define a strategic roadmap for AIOps that balances business strategy, technical feasibility, and usability
- Evangelize the AIOps vision internally and externally to align teams and stakeholders
- Understand PagerDuty's broader Operations Cloud vision and deliver competitive differentiation through deep product integrations
- Partner with dedicated engineers, data scientists, and designers to deliver and iterate on high-impact features
- Embrace a product-led growth mindset to drive customer adoption, usage, and expansion
- Build and maintain partnerships across the integration ecosystem to increase utility and revenue
- Support AIOps product areas including service topology mapping, data enrichment, search, and Operations Console visualization
- Analyze production infrastructure, application, and developer tooling event flows
- Leverage machine learning for anomaly detection and automated incident workflows
- Collaborate with go-to-market teams including marketing, sales, customer success, and support
- Conduct customer interviews and usability testing to inform product decisions
- Define success metrics and track product performance post-launch
- Work with enterprise customers to solve high-value observability challenges
- Prioritize features that enable AI-augmented software development and autonomous operations
Benefits
- general: Competitive salary range with performance-based bonuses
- general: Comprehensive health, dental, and vision insurance plans
- general: 401(k) retirement savings plan with company matching
- general: Unlimited PTO policy for work-life balance
- general: Flexible remote work with hub location preference
- general: Professional development stipend for conferences and courses
- general: Mental health and wellness programs
- general: Parental leave and family planning benefits
- general: Stock options in a publicly traded company (NYSE: PD)
- general: Home office setup allowance
- general: Volunteer time off and charitable matching
- general: Award-winning company culture with DEI initiatives
- general: Employee referral bonuses
- general: Gym membership reimbursement
- general: Quarterly wellness days
Tags & Categories
Answer 10 quick questions to check your fit for Senior Product Manager, AIOps Careers at PagerDuty - Remote, USA | Apply Now! @ PagerDuty.
Related Books and Jobs
Senior Product Manager, AIOps Careers at PagerDuty - Remote, USA | Apply Now!
PagerDuty
Senior Product Manager, AIOps Careers at PagerDuty - Remote, USA | Apply Now!
Job Description
Senior Product Manager, AIOps at PagerDuty: Remote USA Job Opportunity
Role Overview
PagerDuty, Inc. (NYSE: PD), a global leader in digital operations management trusted by nearly half of the Fortune 500 and two-thirds of the Fortune 100, is hiring a Senior Product Manager, AIOps. This remote USA position (with preference for candidates near San Francisco, Atlanta, or Toronto hubs) offers a chance to shape the future of AI-augmented operations in the PagerDuty Operations Cloud.
Imagine a world where AI enables developers to ship applications 10x faster, running autonomously in production. When anomalies occur, AI agents detect, diagnose, and remediate issues automatically, freeing human teams for innovation. As Senior Product Manager, AIOps, you'll lead product development for service topology mapping, data enrichment, search, and visualization tools that power this vision.
Events from infrastructure, apps, developer tools, and customer platforms flow into PagerDuty AIOps. Machine learning detects anomalies, triggering workflows for AI agents and human responders. You'll solve high-value problems for enterprise customers, requiring deep observability knowledge, technical acumen, basic SQL, and a customer-champion mindset. Collaborate with engineers, designers, data scientists, and go-to-market teams in a flexible, award-winning workplace.
This senior-level role demands 3+ years in B2B SaaS product management, API-first design experience, and UI/UX familiarity. If you're passionate about AIOps, observability, and driving product-led growth, PagerDuty is your platform to build equitable, innovative digital operations.
Key Responsibilities
- Conduct in-depth customer research to uncover needs and define an AIOps roadmap reflecting business strategy, technical feasibility, and usability.
- Evangelize the roadmap to align engineering, design, sales, and customer success teams.
- Integrate AIOps deeply with PagerDuty's Operations Cloud for competitive differentiation.
- Partner with engineers, data scientists, and designers to ship features addressing critical observability pain points.
- Adopt a product-led growth approach to boost adoption, usage, and revenue.
- Foster ecosystem partnerships to enhance integrations and drive growth.
- Lead development of service topology mapping, data enrichment, search, and console visualizations.
- Analyze event intelligence from diverse sources using ML for anomaly detection.
- Define KPIs and success metrics for product launches and iterations.
- Build relationships with enterprise customers and GTM teams.
- Perform usability testing and interpret user research for roadmap prioritization.
- Champion API-first practices for extensible, developer-friendly products.
- Enable autonomous operations through AI agents and automation workflows.
Qualifications
- 3+ years product management experience driving full lifecycle in B2B SaaS, with success metrics ownership.
- Expertise in API-first development for product design and requirements.
- Strong grasp of UI/UX best practices, usability testing, and user research.
- Deep knowledge of monitoring, observability, and infrastructure systems.
- Technical acumen including basic SQL for data analysis.
- Proven customer-centric approach with enterprise relationship-building.
- Experience in event orchestration, ML-driven anomaly detection.
- Ability to collaborate cross-functionally in agile environments.
- Familiarity with product-led growth strategies.
- Understanding of AIOps, service mapping, and data enrichment.
- Track record of roadmap evangelization and strategic vision alignment.
Salary & Benefits
Salary for Senior Product Manager, AIOps ranges from $165,000 - $225,000 USD yearly, based on experience, location, and market data for remote senior PM roles in SaaS/AIOps. Includes equity, bonuses.
- Comprehensive health/dental/vision coverage
- 401(k) with matching
- Unlimited PTO
- Remote flexibility + hub perks
- Professional development budget
- Mental health support
- Generous parental leave
- RSUs in NYSE: PD
- Home office stipend
- Volunteer PTO + matching
- Wellness reimbursements
- DEI-focused culture
Why Join PagerDuty?
PagerDuty powers always-on digital experiences for modern businesses. Join a diverse team tackling complex problems in a kind, ambitious culture. Work remotely with hub preferences, in an equitable, flexible environment. Impact AI-driven operations revolutionizing DevOps for Fortune 500 clients. Grow with stock options, learning stipends, and collaborative innovation.
How to Apply
Apply via PagerDuty Careers. Submit resume highlighting AIOps/observability PM experience. Preference for SF/Atlanta/Toronto proximity. Join us to build the future of autonomous operations!
Locations
- Remote, United States (Remote)
- San Francisco, California, United States
- Atlanta, Georgia, United States
- Toronto, Ontario, Canada
Salary
173,250 - 247,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- AIOpsintermediate
- Product Managementintermediate
- Observabilityintermediate
- Machine Learningintermediate
- Event Orchestrationintermediate
- API-First Developmentintermediate
- SQLintermediate
- UI/UX Designintermediate
- Customer Researchintermediate
- Roadmap Planningintermediate
- B2B SaaSintermediate
- Service Topology Mappingintermediate
- Data Enrichmentintermediate
- Incident Managementintermediate
- Agile Methodologiesintermediate
- Cross-Functional Collaborationintermediate
- Product-Led Growthintermediate
- Technical Acumenintermediate
- Usability Testingintermediate
- Integration Ecosystemsintermediate
Required Qualifications
- 3+ years of experience as a product manager driving the full product lifecycle in B2B SaaS (experience)
- Proven track record defining and driving success metrics for products (experience)
- Experience using API-first development practices to design products and structure requirements (experience)
- Familiarity with UI/UX best practices, usability testing, and user research interpretation (experience)
- Deep understanding of applications and infrastructure monitoring and observability systems (experience)
- Strong technical acumen with basic SQL knowledge (experience)
- #ChampionTheCustomer mindset with experience building customer relationships (experience)
- Ability to collaborate with engineers, data scientists, UX designers, and go-to-market teams (experience)
- Experience in event-driven automation and anomaly detection (experience)
- Knowledge of machine learning applications in operations (experience)
- Demonstrated ability to evangelize product roadmaps aligned with business strategy (experience)
- Experience integrating products within a broader ecosystem for competitive differentiation (experience)
Responsibilities
- Research customer needs and define a strategic roadmap for AIOps that balances business strategy, technical feasibility, and usability
- Evangelize the AIOps vision internally and externally to align teams and stakeholders
- Understand PagerDuty's broader Operations Cloud vision and deliver competitive differentiation through deep product integrations
- Partner with dedicated engineers, data scientists, and designers to deliver and iterate on high-impact features
- Embrace a product-led growth mindset to drive customer adoption, usage, and expansion
- Build and maintain partnerships across the integration ecosystem to increase utility and revenue
- Support AIOps product areas including service topology mapping, data enrichment, search, and Operations Console visualization
- Analyze production infrastructure, application, and developer tooling event flows
- Leverage machine learning for anomaly detection and automated incident workflows
- Collaborate with go-to-market teams including marketing, sales, customer success, and support
- Conduct customer interviews and usability testing to inform product decisions
- Define success metrics and track product performance post-launch
- Work with enterprise customers to solve high-value observability challenges
- Prioritize features that enable AI-augmented software development and autonomous operations
Benefits
- general: Competitive salary range with performance-based bonuses
- general: Comprehensive health, dental, and vision insurance plans
- general: 401(k) retirement savings plan with company matching
- general: Unlimited PTO policy for work-life balance
- general: Flexible remote work with hub location preference
- general: Professional development stipend for conferences and courses
- general: Mental health and wellness programs
- general: Parental leave and family planning benefits
- general: Stock options in a publicly traded company (NYSE: PD)
- general: Home office setup allowance
- general: Volunteer time off and charitable matching
- general: Award-winning company culture with DEI initiatives
- general: Employee referral bonuses
- general: Gym membership reimbursement
- general: Quarterly wellness days
Tags & Categories
Answer 10 quick questions to check your fit for Senior Product Manager, AIOps Careers at PagerDuty - Remote, USA | Apply Now! @ PagerDuty.
Related Books and Jobs