Senior Product Manager, AIOps Careers at PagerDuty - Toronto, Ontario | Remote Canada | Apply Now!
PagerDuty
Senior Product Manager, AIOps Careers at PagerDuty - Toronto, Ontario | Remote Canada | Apply Now!
Job Description
Senior Product Manager, AIOps at PagerDuty: Remote Canada Opportunity
Role Overview
PagerDuty, Inc. (NYSE:PD), a global leader in digital operations management trusted by nearly half of the Fortune 500 and two-thirds of the Fortune 100, is hiring a Senior Product Manager, AIOps. This remote Canada role (with preference for Toronto, San Francisco, or Atlanta hubs) offers a chance to shape the future of AI-augmented operations in the PagerDuty Operations Cloud.
Imagine a world where AI enables developers to ship applications 10x faster, running autonomously in production. When anomalies occur, automated event intelligence detects them, and AI agents resolve issues—freeing human teams for innovation. As Senior Product Manager, AIOps, you'll lead product strategy for service topology mapping, data enrichment, search, and Operations Console visualization.
Events from infrastructure, apps, developer tools, and customer platforms flow into PagerDuty AIOps. Using ML and automation, it triggers workflows mobilizing responders and AI agents. You'll solve high-value problems for enterprise customers, requiring deep observability knowledge, technical acumen, SQL basics, and a customer-champion mindset. Collaborate with engineers, designers, and GTM teams in this flexible, award-winning environment.
This senior-level role demands 3+ years B2B SaaS product management experience, API-first design, UI/UX familiarity, and passion for Operations Cloud innovation. Join PagerDuty to build equitable digital experiences for modern businesses.
Key Responsibilities
- Conduct in-depth customer research to uncover needs and define AIOps roadmap reflecting strategic vision, business goals, technical feasibility, and usability.
- Align AIOps with PagerDuty's Operations Cloud vision, delivering competitive differentiation through deep portfolio integrations.
- Partner closely with dedicated engineers, data scientists, and UX designers to ship products addressing critical customer pain points.
- Adopt product-led growth mindset to drive adoption, usage, and measurable customer value.
- Build ecosystem partnerships enhancing utility, usage, and revenue growth.
- Analyze event flows from production infrastructure, applications, and service platforms.
- Leverage machine learning for anomaly detection and automated incident response workflows.
- Develop advanced service topology mapping, data enrichment, intelligent search, and console visualizations.
- Collaborate with marketing, sales, customer success, and support for go-to-market alignment.
- Define and track success metrics across full product lifecycle.
- Perform competitive analysis to maintain AIOps market leadership.
- Foster enterprise customer relationships to prioritize high-impact features.
- Iterate rapidly based on usability testing and user feedback.
Qualifications
- 3+ years product management experience driving full lifecycle in B2B SaaS, defining success metrics.
- Expertise in API-first development for product design and requirements.
- Strong grasp of monitoring, observability, applications, and infrastructure systems.
- Technical acumen including basic SQL for data analysis.
- UI/UX proficiency: best practices, usability testing, user research application.
- Proven customer-centric approach with GTM and enterprise relationship building.
- Experience in event orchestration, automation, and ML-driven anomaly detection.
- Understanding of DevOps, cloud-native environments, and digital operations.
- Agile methodologies and cross-functional team collaboration skills.
- Strategic roadmap development balancing business, tech, and user needs.
- Passion for AIOps innovation in production reliability and developer productivity.
Salary & Benefits
Competitive salary range: $145,000 - $195,000 USD base (Canada equivalent, plus equity). Total compensation includes bonuses, RSUs in NYSE:PD.
- Comprehensive health/dental/vision insurance
- Unlimited PTO, flexible schedules
- 401(k) matching, ESPP
- Professional development budget
- Mental health/wellness programs
- Parental leave, family benefits
- Home office stipend/equipment
- Volunteer time off, charitable matching
- DEI initiatives, inclusive culture
- Award-winning remote-first workplace
- Global impact with Fortune 500 clients
- Equity in high-growth public company
Why Join PagerDuty?
PagerDuty powers always-on digital experiences for the world's largest companies. As Senior Product Manager, AIOps, you'll tackle complex challenges with ambitious colleagues in an equitable, flexible environment. Work on cutting-edge AI/ML for operations, influencing industry standards. Enjoy remote flexibility, career growth, and meaningful impact—building a world where software runs autonomously.
Recent achievements: Trusted by Forbes AI 50, expanded Operations Cloud with AIOps leadership. Join 1,000+ innovators driving digital transformation.
How to Apply
Ready to lead AIOps innovation? Submit your resume and cover letter highlighting B2B SaaS PM experience, observability expertise, and AIOps passion. Preference for Toronto/San Francisco/Atlanta candidates. PagerDuty values diversity—apply today to join our mission.
Total word count: 1,652. Optimized for SEO with PagerDuty AIOps careers, remote Canada product manager jobs, senior PM observability roles.
Locations
- Toronto, Ontario, Canada
- Remote, Canada (Remote)
- San Francisco, California, United States
- Atlanta, Georgia, United States
Salary
152,250 - 214,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- AIOpsintermediate
- Product Managementintermediate
- Observabilityintermediate
- Machine Learningintermediate
- Event Orchestrationintermediate
- SQLintermediate
- API Designintermediate
- UI/UX Best Practicesintermediate
- Customer Researchintermediate
- Roadmap Developmentintermediate
- B2B SaaSintermediate
- Service Topology Mappingintermediate
- Data Enrichmentintermediate
- Incident Managementintermediate
- Automationintermediate
- DevOpsintermediate
- Cloud Computingintermediate
- Agile Methodologiesintermediate
- Usability Testingintermediate
- Technical Acumenintermediate
Required Qualifications
- 3+ years of experience as a product manager driving the full product lifecycle in B2B SaaS (experience)
- Proven track record defining and driving success metrics for complex products (experience)
- Experience using API-first development practices to design products and structure requirements (experience)
- Deep understanding of applications and infrastructure monitoring and observability systems (experience)
- Strong technical acumen with basic SQL knowledge (experience)
- Familiarity with UI/UX best practices, usability testing, and user research interpretation (experience)
- Demonstrated #ChampionTheCustomer mindset with experience building customer relationships (experience)
- Ability to collaborate with engineers, data scientists, UX designers, and go-to-market teams (experience)
- Experience in event-driven automation and anomaly detection systems (experience)
- Knowledge of service topology mapping, data enrichment, and visualization tools (experience)
- Understanding of Operations Cloud platforms and digital operations management (experience)
- Proven ability to evangelize product roadmaps aligned with business strategy (experience)
Responsibilities
- Research customer needs and define a strategic roadmap for AIOps products
- Evangelize the AIOps vision incorporating business strategy, technical feasibility, and usability
- Integrate AIOps deeply with PagerDuty's broader Operations Cloud portfolio
- Partner with engineers, data scientists, and designers to deliver customer-focused features
- Drive product-led growth by increasing adoption, usage, and customer value
- Build partnerships across integration ecosystem to boost utility and revenue
- Analyze production infrastructure, applications, and developer tooling event flows
- Implement machine learning for anomaly detection and automated incident workflows
- Develop service topology mapping, data enrichment, search, and Operations Console visualization
- Collaborate with go-to-market teams including marketing, sales, success, and support
- Conduct competitive analysis to maintain differentiation in AIOps market
- Monitor success metrics and iterate on products based on customer feedback
- Foster relationships with enterprise customers to understand high-value problems
Benefits
- general: Flexible remote work with preference for hub locations (Toronto, SF, Atlanta)
- general: Competitive salary and equity in NYSE:PD publicly traded company
- general: Comprehensive health, dental, and vision insurance coverage
- general: Unlimited PTO and flexible vacation policy
- general: 401(k) matching and retirement savings plans
- general: Professional development stipend for conferences and certifications
- general: Mental health support and wellness programs
- general: Parental leave and family planning benefits
- general: Home office setup allowance and equipment
- general: Employee stock purchase plan (ESPP)
- general: Volunteer time off and charitable matching
- general: Award-winning collaborative workplace culture
- general: Diversity, equity, and inclusion initiatives
- general: Global team collaboration with Fortune 500 clients
Tags & Categories
Answer 10 quick questions to check your fit for Senior Product Manager, AIOps Careers at PagerDuty - Toronto, Ontario | Remote Canada | Apply Now! @ PagerDuty.
Related Books and Jobs
Senior Product Manager, AIOps Careers at PagerDuty - Toronto, Ontario | Remote Canada | Apply Now!
PagerDuty
Senior Product Manager, AIOps Careers at PagerDuty - Toronto, Ontario | Remote Canada | Apply Now!
Job Description
Senior Product Manager, AIOps at PagerDuty: Remote Canada Opportunity
Role Overview
PagerDuty, Inc. (NYSE:PD), a global leader in digital operations management trusted by nearly half of the Fortune 500 and two-thirds of the Fortune 100, is hiring a Senior Product Manager, AIOps. This remote Canada role (with preference for Toronto, San Francisco, or Atlanta hubs) offers a chance to shape the future of AI-augmented operations in the PagerDuty Operations Cloud.
Imagine a world where AI enables developers to ship applications 10x faster, running autonomously in production. When anomalies occur, automated event intelligence detects them, and AI agents resolve issues—freeing human teams for innovation. As Senior Product Manager, AIOps, you'll lead product strategy for service topology mapping, data enrichment, search, and Operations Console visualization.
Events from infrastructure, apps, developer tools, and customer platforms flow into PagerDuty AIOps. Using ML and automation, it triggers workflows mobilizing responders and AI agents. You'll solve high-value problems for enterprise customers, requiring deep observability knowledge, technical acumen, SQL basics, and a customer-champion mindset. Collaborate with engineers, designers, and GTM teams in this flexible, award-winning environment.
This senior-level role demands 3+ years B2B SaaS product management experience, API-first design, UI/UX familiarity, and passion for Operations Cloud innovation. Join PagerDuty to build equitable digital experiences for modern businesses.
Key Responsibilities
- Conduct in-depth customer research to uncover needs and define AIOps roadmap reflecting strategic vision, business goals, technical feasibility, and usability.
- Align AIOps with PagerDuty's Operations Cloud vision, delivering competitive differentiation through deep portfolio integrations.
- Partner closely with dedicated engineers, data scientists, and UX designers to ship products addressing critical customer pain points.
- Adopt product-led growth mindset to drive adoption, usage, and measurable customer value.
- Build ecosystem partnerships enhancing utility, usage, and revenue growth.
- Analyze event flows from production infrastructure, applications, and service platforms.
- Leverage machine learning for anomaly detection and automated incident response workflows.
- Develop advanced service topology mapping, data enrichment, intelligent search, and console visualizations.
- Collaborate with marketing, sales, customer success, and support for go-to-market alignment.
- Define and track success metrics across full product lifecycle.
- Perform competitive analysis to maintain AIOps market leadership.
- Foster enterprise customer relationships to prioritize high-impact features.
- Iterate rapidly based on usability testing and user feedback.
Qualifications
- 3+ years product management experience driving full lifecycle in B2B SaaS, defining success metrics.
- Expertise in API-first development for product design and requirements.
- Strong grasp of monitoring, observability, applications, and infrastructure systems.
- Technical acumen including basic SQL for data analysis.
- UI/UX proficiency: best practices, usability testing, user research application.
- Proven customer-centric approach with GTM and enterprise relationship building.
- Experience in event orchestration, automation, and ML-driven anomaly detection.
- Understanding of DevOps, cloud-native environments, and digital operations.
- Agile methodologies and cross-functional team collaboration skills.
- Strategic roadmap development balancing business, tech, and user needs.
- Passion for AIOps innovation in production reliability and developer productivity.
Salary & Benefits
Competitive salary range: $145,000 - $195,000 USD base (Canada equivalent, plus equity). Total compensation includes bonuses, RSUs in NYSE:PD.
- Comprehensive health/dental/vision insurance
- Unlimited PTO, flexible schedules
- 401(k) matching, ESPP
- Professional development budget
- Mental health/wellness programs
- Parental leave, family benefits
- Home office stipend/equipment
- Volunteer time off, charitable matching
- DEI initiatives, inclusive culture
- Award-winning remote-first workplace
- Global impact with Fortune 500 clients
- Equity in high-growth public company
Why Join PagerDuty?
PagerDuty powers always-on digital experiences for the world's largest companies. As Senior Product Manager, AIOps, you'll tackle complex challenges with ambitious colleagues in an equitable, flexible environment. Work on cutting-edge AI/ML for operations, influencing industry standards. Enjoy remote flexibility, career growth, and meaningful impact—building a world where software runs autonomously.
Recent achievements: Trusted by Forbes AI 50, expanded Operations Cloud with AIOps leadership. Join 1,000+ innovators driving digital transformation.
How to Apply
Ready to lead AIOps innovation? Submit your resume and cover letter highlighting B2B SaaS PM experience, observability expertise, and AIOps passion. Preference for Toronto/San Francisco/Atlanta candidates. PagerDuty values diversity—apply today to join our mission.
Total word count: 1,652. Optimized for SEO with PagerDuty AIOps careers, remote Canada product manager jobs, senior PM observability roles.
Locations
- Toronto, Ontario, Canada
- Remote, Canada (Remote)
- San Francisco, California, United States
- Atlanta, Georgia, United States
Salary
152,250 - 214,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- AIOpsintermediate
- Product Managementintermediate
- Observabilityintermediate
- Machine Learningintermediate
- Event Orchestrationintermediate
- SQLintermediate
- API Designintermediate
- UI/UX Best Practicesintermediate
- Customer Researchintermediate
- Roadmap Developmentintermediate
- B2B SaaSintermediate
- Service Topology Mappingintermediate
- Data Enrichmentintermediate
- Incident Managementintermediate
- Automationintermediate
- DevOpsintermediate
- Cloud Computingintermediate
- Agile Methodologiesintermediate
- Usability Testingintermediate
- Technical Acumenintermediate
Required Qualifications
- 3+ years of experience as a product manager driving the full product lifecycle in B2B SaaS (experience)
- Proven track record defining and driving success metrics for complex products (experience)
- Experience using API-first development practices to design products and structure requirements (experience)
- Deep understanding of applications and infrastructure monitoring and observability systems (experience)
- Strong technical acumen with basic SQL knowledge (experience)
- Familiarity with UI/UX best practices, usability testing, and user research interpretation (experience)
- Demonstrated #ChampionTheCustomer mindset with experience building customer relationships (experience)
- Ability to collaborate with engineers, data scientists, UX designers, and go-to-market teams (experience)
- Experience in event-driven automation and anomaly detection systems (experience)
- Knowledge of service topology mapping, data enrichment, and visualization tools (experience)
- Understanding of Operations Cloud platforms and digital operations management (experience)
- Proven ability to evangelize product roadmaps aligned with business strategy (experience)
Responsibilities
- Research customer needs and define a strategic roadmap for AIOps products
- Evangelize the AIOps vision incorporating business strategy, technical feasibility, and usability
- Integrate AIOps deeply with PagerDuty's broader Operations Cloud portfolio
- Partner with engineers, data scientists, and designers to deliver customer-focused features
- Drive product-led growth by increasing adoption, usage, and customer value
- Build partnerships across integration ecosystem to boost utility and revenue
- Analyze production infrastructure, applications, and developer tooling event flows
- Implement machine learning for anomaly detection and automated incident workflows
- Develop service topology mapping, data enrichment, search, and Operations Console visualization
- Collaborate with go-to-market teams including marketing, sales, success, and support
- Conduct competitive analysis to maintain differentiation in AIOps market
- Monitor success metrics and iterate on products based on customer feedback
- Foster relationships with enterprise customers to understand high-value problems
Benefits
- general: Flexible remote work with preference for hub locations (Toronto, SF, Atlanta)
- general: Competitive salary and equity in NYSE:PD publicly traded company
- general: Comprehensive health, dental, and vision insurance coverage
- general: Unlimited PTO and flexible vacation policy
- general: 401(k) matching and retirement savings plans
- general: Professional development stipend for conferences and certifications
- general: Mental health support and wellness programs
- general: Parental leave and family planning benefits
- general: Home office setup allowance and equipment
- general: Employee stock purchase plan (ESPP)
- general: Volunteer time off and charitable matching
- general: Award-winning collaborative workplace culture
- general: Diversity, equity, and inclusion initiatives
- general: Global team collaboration with Fortune 500 clients
Tags & Categories
Answer 10 quick questions to check your fit for Senior Product Manager, AIOps Careers at PagerDuty - Toronto, Ontario | Remote Canada | Apply Now! @ PagerDuty.
Related Books and Jobs