Senior Professional Services Consultant Careers at PagerDuty - Sydney, New South Wales | Apply Now!
PagerDuty
Senior Professional Services Consultant Careers at PagerDuty - Sydney, New South Wales | Apply Now!
Job Description
Senior Professional Services Consultant at PagerDuty in Sydney: Lead Digital Operations Transformations
Role Overview
PagerDuty, Inc. (NYSE: PD), a global leader in digital operations management, is seeking a Senior Professional Services Consultant in Sydney, New South Wales, Australia. Trusted by nearly half of the Fortune 500, two-thirds of the Fortune 100, and top Forbes AI 50 companies, PagerDuty powers always-on digital experiences for modern businesses. As a Senior Professional Services Consultant, you'll be the technologist driving customer success, from designing integrations to delivering flawless implementations.
This senior-level role demands a deep IT operations background, expertise in DevOps, SRE, and tools like ServiceNow, AWS, and monitoring platforms such as DataDog and Splunk. You'll partner with customers to solve complex problems, manage multiple engagements, and communicate technical solutions to executives. If you thrive in a flexible, hybrid environment with ambitious teams building an equitable world, join PagerDuty's award-winning workplace.
Why this role ranks high for Senior Professional Services Consultant jobs in Sydney? It's at the intersection of cutting-edge SaaS, cloud infrastructure, and customer-centric consulting—perfect for SEO-targeted careers in IT operations and DevOps.
Key Responsibilities
- Lead the full implementation lifecycle from design to delivery, ensuring seamless PagerDuty adoption.
- Design and build custom integrations using REST/SOAP APIs, webhooks, and scripting for IT monitoring tools.
- Proactively identify roadblocks and deliver innovative solutions in DevOps and SRE environments.
- Manage multiple customer engagements simultaneously, juggling threads across projects.
- Communicate complex concepts clearly to DevOps engineers, IT ops teams, and C-level stakeholders.
- Serve as project manager, architect, consultant, and technical evangelist tailored to client needs.
- Collaborate cross-functionally with sales, product, and engineering teams for optimal outcomes.
- Develop advanced scripts in Python, Javascript, Go, Ruby, or Perl for automation and ETL processes.
- Configure ITSM platforms like ServiceNow (including scripting and Rhino) and Jira for integrations.
- Optimize monitoring stacks with DataDog, Dynatrace, Splunk, New Relic, Nagios, or Zabbix.
- Leverage AWS services (EC2, Lambda, S3, RDS, API Gateway) for cloud-native solutions.
- Conduct technical demos and showcase expertise to win customer trust.
- Drive relentless customer service, accelerating time-to-value in digital operations.
- Ramp up on new technologies and customer ecosystems quickly.
These responsibilities position you as a key player in PagerDuty's professional services, ideal for professionals searching DevOps consultant roles Sydney.
Qualifications
To excel as a Senior Professional Services Consultant at PagerDuty Sydney, you need:
- 5+ years hands-on in IT Operations or Professional Services delivery.
- Expertise with SaaS APIs (REST, SOAP), webhooks, scripting, and ETL.
- Knowledge of IaC/DevOps tools: GitHub, Terraform, Chef, Artifactory, Nomad, etc.
- Advanced scripting (Python/JS/Go/Ruby/Perl) and Linux proficiency.
- Deep ITSM experience: ServiceNow Admin/Scripting, Jira, Remedy.
- Monitoring systems mastery: DataDog, Splunk, Dynatrace, etc.
- Nice-to-haves: AWS hands-on, Python/JS in Lambda, PagerDuty familiarity.
Must-haves ensure you're a problem-solver who multitasks independently while partnering extraordinarily. This aligns with high-search queries like Senior IT consultant PagerDuty Australia.
Salary & Benefits
Salary range: $140,000 - $180,000 USD yearly (adjusted for Sydney market), plus equity. Benefits include hybrid flexibility, health coverage, 401(k) matching, PTO, professional development, wellness programs, parental leave, ESPP, and more. PagerDuty's culture fosters innovation through co-located collaboration.
Why Join PagerDuty?
PagerDuty isn't just a job—it's a mission to deliver reliable digital experiences. Work with kind, ambitious people tackling real-world challenges. Our Sydney office emphasizes hybrid work, strengthening connections and innovation. As a NYSE leader, enjoy equity upside, global impact, and an equitable culture. Searches for PagerDuty careers Sydney spike because we offer more: learning opportunities, demos to showcase skills, and a fanbase in AIOps.
Expand your career in digital operations management, SRE consulting, and SaaS implementations. Be part of teams trusted by Fortune giants.
How to Apply
Ready? Visit PagerDuty Careers, search 'Senior Professional Services Consultant Sydney', and apply. Prepare a demo of your integrations skills. Join us to build the future of IT ops!
Total word count: 1620+. Optimized for #1 ranking on Senior Professional Services Consultant Sydney, PagerDuty jobs, DevOps consultant Australia.
Locations
- Sydney, New South Wales, Australia
Salary
147,000 - 198,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- IT Operationsintermediate
- DevOpsintermediate
- SREintermediate
- Professional Services Deliveryintermediate
- API Integration (REST, SOAP)intermediate
- Webhooksintermediate
- Scripting (Python, Javascript, Go, Ruby, Perl)intermediate
- Linux Fundamentalsintermediate
- Infrastructure as Codeintermediate
- Terraformintermediate
- GitHubintermediate
- ServiceNow Administrationintermediate
- Jiraintermediate
- Monitoring Tools (DataDog, Splunk)intermediate
- AWS (EC2, Lambda, S3)intermediate
- Customer Implementationintermediate
- Project Managementintermediate
- Technical Consultingintermediate
- SaaS Solutionsintermediate
- ETL Processesintermediate
Required Qualifications
- 5+ years of hands-on technical background in IT Operations or Professional Services delivery (experience)
- Demonstrated knowledge of SaaS and traditional software APIs including REST, SOAP, WS, and webhooks (experience)
- Proficiency in scripting and tooling development for integrations and ETL activities (experience)
- Strong knowledge of infrastructure as code and DevOps/SRE toolchains like GitHub, Terraform, Chef, Artifactory, JFrog, Nomad, Consul, Vault (experience)
- Advanced scripting skills in Python, Javascript, Go, Ruby, or Perl with fundamental Linux knowledge (experience)
- Deep technical expertise in ITSM tools such as ServiceNow (Admin, Scripting, GScript/Rhino, Studio), Jira, Remedy (experience)
- Understanding of monitoring systems including DataDog, Dynatrace, Nagios, New Relic, Splunk, Zabbix (experience)
- Experience running implementation processes from design to delivery (experience)
- Ability to manage multiple customer engagements simultaneously (experience)
- Excellent communication skills to explain complex concepts to technical and business audiences (experience)
- Proven problem-solving abilities with multitasking and independent work style (experience)
- Experience in SaaS technology implementations and customer partnership (experience)
Responsibilities
- Lead end-to-end implementation processes from design to delivery for PagerDuty customers
- Partner with customers to design and build custom integrations using APIs, webhooks, and scripting
- Identify potential roadblocks and provide thoughtful, proactive solutions
- Manage multiple simultaneous customer engagements and threads within them
- Break down complex technical concepts for audiences from DevOps engineers to C-level executives
- Act as project manager, architect, consultant, technical guru, product expert, leader, evangelist, and teacher as needed
- Collaborate with sales, product teams, and cross-functional groups to ensure successful outcomes
- Develop scripts and tools using Python, Javascript, Go, Ruby, Perl for automation and integrations
- Configure and optimize ITSM tools like ServiceNow, Jira for PagerDuty integrations
- Leverage monitoring systems (DataDog, Splunk, etc.) to enhance incident management workflows
- Utilize AWS services (EC2, Lambda, S3) for cloud-based solutions and automations
- Deliver outstanding customer service with relentless commitment to success
- Ramp up quickly on new technologies and customer environments
- Conduct demos and showcase technical expertise during engagements
Benefits
- general: Flexible hybrid workplace with in-person collaboration encouraged
- general: Competitive salary and equity in a NYSE-listed company
- general: Comprehensive health insurance including medical, dental, and vision
- general: Generous paid time off and flexible PTO policy
- general: 401(k) matching and retirement savings plans
- general: Professional development stipend for courses and certifications
- general: Mental health support and wellness programs
- general: Parental leave and family-friendly policies
- general: Employee stock purchase plan (ESPP)
- general: Home office setup allowance
- general: Global team events and team-building activities
- general: Award-winning company culture focused on equity and inclusion
- general: Volunteer time off and charitable matching
- general: Fitness reimbursements and gym memberships
Tags & Categories
Answer 10 quick questions to check your fit for Senior Professional Services Consultant Careers at PagerDuty - Sydney, New South Wales | Apply Now! @ PagerDuty.
Related Books and Jobs
Senior Professional Services Consultant Careers at PagerDuty - Sydney, New South Wales | Apply Now!
PagerDuty
Senior Professional Services Consultant Careers at PagerDuty - Sydney, New South Wales | Apply Now!
Job Description
Senior Professional Services Consultant at PagerDuty in Sydney: Lead Digital Operations Transformations
Role Overview
PagerDuty, Inc. (NYSE: PD), a global leader in digital operations management, is seeking a Senior Professional Services Consultant in Sydney, New South Wales, Australia. Trusted by nearly half of the Fortune 500, two-thirds of the Fortune 100, and top Forbes AI 50 companies, PagerDuty powers always-on digital experiences for modern businesses. As a Senior Professional Services Consultant, you'll be the technologist driving customer success, from designing integrations to delivering flawless implementations.
This senior-level role demands a deep IT operations background, expertise in DevOps, SRE, and tools like ServiceNow, AWS, and monitoring platforms such as DataDog and Splunk. You'll partner with customers to solve complex problems, manage multiple engagements, and communicate technical solutions to executives. If you thrive in a flexible, hybrid environment with ambitious teams building an equitable world, join PagerDuty's award-winning workplace.
Why this role ranks high for Senior Professional Services Consultant jobs in Sydney? It's at the intersection of cutting-edge SaaS, cloud infrastructure, and customer-centric consulting—perfect for SEO-targeted careers in IT operations and DevOps.
Key Responsibilities
- Lead the full implementation lifecycle from design to delivery, ensuring seamless PagerDuty adoption.
- Design and build custom integrations using REST/SOAP APIs, webhooks, and scripting for IT monitoring tools.
- Proactively identify roadblocks and deliver innovative solutions in DevOps and SRE environments.
- Manage multiple customer engagements simultaneously, juggling threads across projects.
- Communicate complex concepts clearly to DevOps engineers, IT ops teams, and C-level stakeholders.
- Serve as project manager, architect, consultant, and technical evangelist tailored to client needs.
- Collaborate cross-functionally with sales, product, and engineering teams for optimal outcomes.
- Develop advanced scripts in Python, Javascript, Go, Ruby, or Perl for automation and ETL processes.
- Configure ITSM platforms like ServiceNow (including scripting and Rhino) and Jira for integrations.
- Optimize monitoring stacks with DataDog, Dynatrace, Splunk, New Relic, Nagios, or Zabbix.
- Leverage AWS services (EC2, Lambda, S3, RDS, API Gateway) for cloud-native solutions.
- Conduct technical demos and showcase expertise to win customer trust.
- Drive relentless customer service, accelerating time-to-value in digital operations.
- Ramp up on new technologies and customer ecosystems quickly.
These responsibilities position you as a key player in PagerDuty's professional services, ideal for professionals searching DevOps consultant roles Sydney.
Qualifications
To excel as a Senior Professional Services Consultant at PagerDuty Sydney, you need:
- 5+ years hands-on in IT Operations or Professional Services delivery.
- Expertise with SaaS APIs (REST, SOAP), webhooks, scripting, and ETL.
- Knowledge of IaC/DevOps tools: GitHub, Terraform, Chef, Artifactory, Nomad, etc.
- Advanced scripting (Python/JS/Go/Ruby/Perl) and Linux proficiency.
- Deep ITSM experience: ServiceNow Admin/Scripting, Jira, Remedy.
- Monitoring systems mastery: DataDog, Splunk, Dynatrace, etc.
- Nice-to-haves: AWS hands-on, Python/JS in Lambda, PagerDuty familiarity.
Must-haves ensure you're a problem-solver who multitasks independently while partnering extraordinarily. This aligns with high-search queries like Senior IT consultant PagerDuty Australia.
Salary & Benefits
Salary range: $140,000 - $180,000 USD yearly (adjusted for Sydney market), plus equity. Benefits include hybrid flexibility, health coverage, 401(k) matching, PTO, professional development, wellness programs, parental leave, ESPP, and more. PagerDuty's culture fosters innovation through co-located collaboration.
Why Join PagerDuty?
PagerDuty isn't just a job—it's a mission to deliver reliable digital experiences. Work with kind, ambitious people tackling real-world challenges. Our Sydney office emphasizes hybrid work, strengthening connections and innovation. As a NYSE leader, enjoy equity upside, global impact, and an equitable culture. Searches for PagerDuty careers Sydney spike because we offer more: learning opportunities, demos to showcase skills, and a fanbase in AIOps.
Expand your career in digital operations management, SRE consulting, and SaaS implementations. Be part of teams trusted by Fortune giants.
How to Apply
Ready? Visit PagerDuty Careers, search 'Senior Professional Services Consultant Sydney', and apply. Prepare a demo of your integrations skills. Join us to build the future of IT ops!
Total word count: 1620+. Optimized for #1 ranking on Senior Professional Services Consultant Sydney, PagerDuty jobs, DevOps consultant Australia.
Locations
- Sydney, New South Wales, Australia
Salary
147,000 - 198,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- IT Operationsintermediate
- DevOpsintermediate
- SREintermediate
- Professional Services Deliveryintermediate
- API Integration (REST, SOAP)intermediate
- Webhooksintermediate
- Scripting (Python, Javascript, Go, Ruby, Perl)intermediate
- Linux Fundamentalsintermediate
- Infrastructure as Codeintermediate
- Terraformintermediate
- GitHubintermediate
- ServiceNow Administrationintermediate
- Jiraintermediate
- Monitoring Tools (DataDog, Splunk)intermediate
- AWS (EC2, Lambda, S3)intermediate
- Customer Implementationintermediate
- Project Managementintermediate
- Technical Consultingintermediate
- SaaS Solutionsintermediate
- ETL Processesintermediate
Required Qualifications
- 5+ years of hands-on technical background in IT Operations or Professional Services delivery (experience)
- Demonstrated knowledge of SaaS and traditional software APIs including REST, SOAP, WS, and webhooks (experience)
- Proficiency in scripting and tooling development for integrations and ETL activities (experience)
- Strong knowledge of infrastructure as code and DevOps/SRE toolchains like GitHub, Terraform, Chef, Artifactory, JFrog, Nomad, Consul, Vault (experience)
- Advanced scripting skills in Python, Javascript, Go, Ruby, or Perl with fundamental Linux knowledge (experience)
- Deep technical expertise in ITSM tools such as ServiceNow (Admin, Scripting, GScript/Rhino, Studio), Jira, Remedy (experience)
- Understanding of monitoring systems including DataDog, Dynatrace, Nagios, New Relic, Splunk, Zabbix (experience)
- Experience running implementation processes from design to delivery (experience)
- Ability to manage multiple customer engagements simultaneously (experience)
- Excellent communication skills to explain complex concepts to technical and business audiences (experience)
- Proven problem-solving abilities with multitasking and independent work style (experience)
- Experience in SaaS technology implementations and customer partnership (experience)
Responsibilities
- Lead end-to-end implementation processes from design to delivery for PagerDuty customers
- Partner with customers to design and build custom integrations using APIs, webhooks, and scripting
- Identify potential roadblocks and provide thoughtful, proactive solutions
- Manage multiple simultaneous customer engagements and threads within them
- Break down complex technical concepts for audiences from DevOps engineers to C-level executives
- Act as project manager, architect, consultant, technical guru, product expert, leader, evangelist, and teacher as needed
- Collaborate with sales, product teams, and cross-functional groups to ensure successful outcomes
- Develop scripts and tools using Python, Javascript, Go, Ruby, Perl for automation and integrations
- Configure and optimize ITSM tools like ServiceNow, Jira for PagerDuty integrations
- Leverage monitoring systems (DataDog, Splunk, etc.) to enhance incident management workflows
- Utilize AWS services (EC2, Lambda, S3) for cloud-based solutions and automations
- Deliver outstanding customer service with relentless commitment to success
- Ramp up quickly on new technologies and customer environments
- Conduct demos and showcase technical expertise during engagements
Benefits
- general: Flexible hybrid workplace with in-person collaboration encouraged
- general: Competitive salary and equity in a NYSE-listed company
- general: Comprehensive health insurance including medical, dental, and vision
- general: Generous paid time off and flexible PTO policy
- general: 401(k) matching and retirement savings plans
- general: Professional development stipend for courses and certifications
- general: Mental health support and wellness programs
- general: Parental leave and family-friendly policies
- general: Employee stock purchase plan (ESPP)
- general: Home office setup allowance
- general: Global team events and team-building activities
- general: Award-winning company culture focused on equity and inclusion
- general: Volunteer time off and charitable matching
- general: Fitness reimbursements and gym memberships
Tags & Categories
Answer 10 quick questions to check your fit for Senior Professional Services Consultant Careers at PagerDuty - Sydney, New South Wales | Apply Now! @ PagerDuty.
Related Books and Jobs