About Nike

Nike is the world's leading sports brand, empowering athletes and everyday people to unleash their potential through innovative products, services, and experiences. Founded in 1964, Nike has grown into a global powerhouse with a mission to bring inspiration and innovation to every athlete in the world—because if you have a body, you are an athlete. In Poland, Nike operates premium retail stores that embody the brand's commitment to excellence, community, and sport. Our Krakow location at Prof. Adama Różańskiego 32 is a hub for sports enthusiasts seeking top-tier footwear, apparel, and accessories designed for performance and style.

Role Overview

As a Part-time Customer Advisor (Doradca Klienta) at Nike in Krakow, you will play a pivotal role in delivering premium shopping experiences. Working 20 hours per week, your mission is to recognize individual customer needs and provide comprehensive solutions using Nike's world-class products and services. Help customers connect with sport, train effectively, compete fiercely, and achieve their goals. This dynamic retail position combines customer interaction, sales achievement, and store operations in a high-energy environment.

Key Responsibilities

In this role, you will leverage your skills to drive success across multiple areas:

• Apply customer service expertise, basic sales techniques, and deep product knowledge to connect customers with the right Nike products while supporting sales targets.
• Foster lasting relationships between customers and the Nike brand by delivering exceptional service and weaving brand stories into the retail experience.
• Handle diverse store functions, including cashier operations for standard transactions, receiving and shipping goods, restocking displays, cleaning tasks, and creating visual merchandising setups as needed.
• Act as a go-to product expert for customers and junior team members, actively seeking growth opportunities to deepen knowledge in sales, Nike products, brand culture, and service techniques.
• Assist Leads, Senior Sellers, and Managers in onboarding and training new hires.
• Contribute to loss prevention efforts through proactive, engaging customer service.

Qualifications & Requirements

We seek passionate individuals ready to thrive in a fast-paced retail setting:

• Prior experience in customer service and/or retail sales is a strong advantage.
• Genuine passion for the Nike brand and its athlete-first ethos.
• Proven ability to juggle multiple tasks in a dynamic work environment.
• Excellent teamwork skills paired with a commitment to outstanding customer service.
• Flexibility to work weekends, ensuring coverage during peak retail hours.

No formal education requirements are specified, making this an accessible entry point for motivated candidates eager to grow with Nike.

Benefits & Perks

Joining Nike means more than a job—it's a chance to be part of something bigger. Enjoy:

• Flexible part-time schedule (20 hours/week) fitting your lifestyle.
• Generous employee discounts on Nike products to fuel your own athletic pursuits.
• Comprehensive training programs to build skills in sales, products, and leadership.
• A supportive, inclusive team culture that values diversity and personal growth.
• Opportunities to engage with Nike's global community events and athlete inspirations.
• Modern, premium retail environment with state-of-the-art store design.

Career Growth

Nike invests in your future. Start as a Customer Advisor and advance to Lead, Senior Seller, or management roles. Our structured training, mentorship from experienced leaders, and focus on internal mobility mean high performers can quickly progress. Many of our store managers began on the sales floor. Pursue certifications in sales techniques, product expertise, and brand storytelling to accelerate your path. Nike's global career portal offers endless opportunities across retail, corporate, and digital functions.

Why Join Us

At Nike Krakow, you'll work in a vibrant store where sport meets innovation. Be part of a brand that shapes culture, from Olympic podiums to local marathons. Our team is united by a love for movement, achievement, and customer success. In Poland's growing retail market, this role offers stability, excitement, and the chance to make a tangible impact. With Nike's emphasis on work-life balance, even part-time roles provide full access to development resources. Join us to turn your passion for sport into a rewarding career.

Role FAQs

Is this a full-time position?

No, it's part-time at 20 hours per week, offering flexibility for studies, other commitments, or personal training.

What shifts will I work?

Shifts vary, including weekends, to cover peak times. Full schedules are discussed during onboarding.

Do I need retail experience?

It's preferred but not required—passion for Nike and strong interpersonal skills are key.

What salary can I expect?

Competitive pay estimated at 26,000-38,000 PLN yearly, based on Polish retail benchmarks with Nike premium.

How do I apply?

Submit your application via Nike's careers site. We're excited to meet potential teammates!