About Cardinal Health

Cardinal Health is a global, integrated healthcare services and products company connecting the world of healthcare. With over 48,000 employees across North America, Europe, and Asia-Pacific, we provide medical products, pharmaceutical distribution, and specialty solutions that enhance patient outcomes and streamline operations for providers. Our Fresno metro presence supports local urology practices through reliable administrative backbone, ensuring seamless communication and emergency response in dynamic medical environments.

Role Overview

The PBX Operator role at Cardinal Health's California Urology location in Clovis, CA, is essential for maintaining smooth operations in a fast-paced medical office. This entry-level position within Medical Administration and Data focuses on phone management, alarm monitoring, and clerical support. You'll serve as the first point of contact for patients and staff, requiring bilingual English/Spanish fluency to bridge communication gaps in diverse communities. With an anticipated hourly range of $21.00-$27.40, this M-F role offers stability and growth in healthcare administration.

Key Responsibilities

As a PBX Operator, your daily impact includes:

• Answering all internal and external calls efficiently, transferring to appropriate areas, and handling overhead paging requests courteously.
• Monitoring alarms and paging personnel during emergencies, responding appropriately to facility needs.
• Serving as a knowledgeable resource on practice activities, wellness programs, and educational events for patients and visitors.
• Managing additional clerical projects to support team operations.

Daily Workflow

Expect a structured routine under close supervision, following Cardinal Health guidelines for standard tasks like call routing and data entry, with regular supervisor guidance.

Qualifications & Requirements

To succeed:

• High School Diploma, GED, or equivalent work experience (preferred).
• 6 months to 2 years' experience with multi-line telephone systems (required).
• Medical office experience (required).
• Strong multitasking, organizational skills, and ability to resolve issues diplomatically.
• Bilingual in English/Spanish (required).
• Must commit to M-F schedule with dependability.

Level Expectations

This role involves acquiring job skills, completing routine assignments, and seeking supervisor advice while working independently on basic tasks.

Benefits & Perks

Cardinal Health invests in your well-being with comprehensive benefits:

• Medical, dental, vision coverage.
• Paid time off and parental leave.
• 401k savings plan, HSA, FSAs.
• myFlexPay for early wage access.
• Short/long-term disability, healthy lifestyle programs, work-life resources.

These perks support work-life balance in Clovis, CA's vibrant healthcare scene.

Career Growth

Start as PBX Operator and advance in Cardinal Health's Medical Administration family. Gain expertise in healthcare ops, patient data, and records management. Internal mobility leads to coordinator, supervisor roles, or specialty areas like pharmaceutical support. We prioritize back-to-work candidates, people with disabilities, non-degree holders, and Veterans for inclusive growth paths.

Training & Development

Comprehensive onboarding covers policies, phone systems, and emergency protocols, building skills for long-term success.

Why Join Us

Cardinal Health fosters an inclusive workplace celebrating diverse thought, experience, and backgrounds. As an Equal Opportunity employer, we ensure authentic self-expression drives better solutions. Located at 782 Medical Center Dr E Ste #311, Clovis, CA 93611, this role offers local impact in urology care amid California's healthcare boom. Application window closes 2/2/2026—apply now for competitive pay and stability.

Role FAQs

Is bilingual required?

Yes, English/Spanish fluency is mandatory for patient communication.

What schedule is expected?

Monday-Friday only; no exceptions for dependability.

Is experience in medical offices necessary?

Yes, required alongside multi-line phone skills.

What salary can I expect?

$21.00-$27.40/hour, based on location, experience, and equity.

Are benefits immediate?

Yes, full package including medical, 401k, and PTO from day one.