About PepsiCo

PepsiCo is one of the world's leading food and beverage companies, with a diverse portfolio that includes iconic brands like Pepsi, Lay's, Gatorade, and Quaker. Operating in over 200 countries, PepsiCo employs hundreds of thousands of associates worldwide, driving innovation and sustainability across its operations. In Poland, PepsiCo maintains a strong presence through its state-of-the-art Shared Services Centre (SSC) in Kraków, a hub for delivering vital HR, finance, and operational services to employees globally. The Kraków office embodies PepsiCo's commitment to fostering an informal, engaging atmosphere where dynamism and agility thrive. As a People Operations Coordinator, you'll contribute to this vibrant ecosystem, supporting PepsiCo's mission to create smiles with every sip and bite while upholding the highest standards of people operations.

Role Overview

The People Operations Coordinator role at PepsiCo in Kraków is pivotal in ensuring seamless HR operational services across the full employee lifecycle. This position demands precision, efficiency, and a customer-focused approach to manage HR data, processes, and transactions. Working closely with HR Business Partners, Payroll, Talent, and Total Rewards teams, you'll play a key role in maintaining compliance, enhancing associate experiences, and driving process improvements. Based in the heart of Kraków's city centre, this full-time opportunity offers exposure to multinational operations in a fast-paced, get-things-done culture. Ideal for HR professionals with shared services experience, the role promises impactful contributions to PepsiCo's global workforce.

Key Responsibilities

In this role, you'll deliver high-quality support by handling operational tasks with accuracy and timeliness. Responsibilities include providing end-to-end support for onboarding, job changes, and offboarding; preparing essential HR documentation such as employment contracts, amendments, confirmations, and certificates; and maintaining up-to-date employee records in advanced HR systems. You'll ensure all HR transactions meet SLAs and internal controls, respond promptly to employee requests through myServices ticketing tools, and offer clear guidance on policies and procedures. Additional duties encompass safeguarding data integrity per PepsiCo standards, assisting with audits and controls testing, managing sensitive information confidentially, and supporting process standardization efforts. You'll also identify efficiency opportunities, participate in HR transformation projects, and collaborate across teams to adopt best practices.

Qualifications & Requirements

To excel as a People Operations Coordinator at PepsiCo, candidates need prior experience in HR Operations, HR Administration, People Operations, or HR Shared Services. A solid grasp of end-to-end HR processes is essential, along with familiarity with HR systems such as Workday or SAP SuccessFactors, which is a distinct advantage. Experience in a multinational or SSC environment is highly preferred. Key competencies include strong attention to detail, excellent organizational and time-management skills, a customer-focused mindset with superior communication abilities, and the capacity to juggle multiple priorities in a dynamic setting. Discretion, integrity, a continuous improvement orientation, and fluency in English (plus any additional foreign languages) are non-negotiable. These qualifications position you to thrive in PepsiCo's high-performance HR environment.

Benefits & Perks

PepsiCo values its associates and offers a comprehensive benefits package tailored to enhance work-life balance and professional fulfillment. In Kraków, enjoy an inspiring office in the city centre with an informal, engaging atmosphere that encourages collaboration and innovation. Benefit from working with experienced global colleagues, active team culture, and opportunities to make a tangible difference through your contributions. The role includes transparent remuneration discussions during interviews, access to HR transformation initiatives, and support for career development. Additional perks encompass knowledge-sharing sessions, process improvement projects, and adherence to Poland's whistleblower protection laws, ensuring a safe and ethical workplace. PepsiCo's commitment to sustainability and employee well-being extends to flexible practices and growth opportunities.

Career Growth

At PepsiCo's Kraków SSC, career progression is a reality for ambitious professionals. Starting as a People Operations Coordinator, you'll gain exposure to global HR systems, cross-functional teams, and transformative projects, building a robust foundation for advancement. High performers often transition into senior coordinator roles, HR Business Partner positions, or specialized areas like Talent Acquisition or Total Rewards. PepsiCo invests in continuous learning through training programs, certifications in HR technologies, and mentorship from seasoned leaders. The multinational environment hones skills in compliance, process optimization, and stakeholder management, opening doors to international opportunities within PepsiCo's vast network. With a focus on agility and ingenuity, your dynamism will accelerate your path to leadership in people operations.

Why Join Us

Joining PepsiCo in Kraków means immersing yourself in a world-class organization where your HR expertise directly impacts global associates. The city's historic charm combined with modern amenities creates an ideal backdrop for professional success. PepsiCo's get-things-done culture rewards initiative, offering a platform to innovate HR processes and enhance employee experiences. You'll collaborate with diverse teams, handle cutting-edge systems, and contribute to strategic initiatives, all while enjoying job security in the stable food and beverage sector. Transparent hiring practices, competitive pay estimates (around 65,000-95,000 PLN yearly), and a commitment to ethical standards make this role a standout choice for HR talents seeking purpose and growth.

Role FAQs

What is the work environment like? Informal and engaging city-centre office with inspiring colleagues and a focus on agility.
Is experience with specific HR systems required? Workday or SAP SuccessFactors is advantageous but not mandatory.
How is salary handled? Initial remuneration details provided at interview stage for transparency.
What languages are needed? Fluent English; additional languages are a plus.
Is this a full-time role? Yes, full-time position in Kraków, Poland.
Are there growth opportunities? Absolutely, with exposure to projects and global teams fostering career advancement.