Account Manager (Benelux & Nordics) - Barcelona, Spain

About Perk

Perk (formerly TravelPerk) is revolutionizing travel and spend management with its intelligent platform. We empower businesses to eliminate manual tasks and streamline operations, from booking travel to processing expenses and invoices. Our mission is to unlock real work by removing the shadow work that drains productivity, morale, and innovation. More than 10,000 companies globally trust Perk to save time and money.

The Role: Account Manager - Benelux & Nordics

We're seeking a customer-focused and results-driven Account Manager to join our team in Barcelona. As an Account Manager at Perk, you'll be instrumental in driving customer satisfaction, growth, and margin within your portfolio of long tail accounts (LT) in the Benelux and Nordics markets.

What You'll Do

• Manage a portfolio of long tail customers within the Benelux and Nordics regions.
• Cultivate strong engagement with your accounts and key decision-makers influencing their business travel programs.
• Develop a profound understanding of your customers' businesses and leverage this knowledge to optimize their use of Perk.
• Identify growth opportunities and expand your portfolio by securing new business.
• Become an expert on Perk's product suite and exceed quarterly up-selling and cross-selling targets.
• Utilize data analytics to deliver regular business reviews, reports, and presentations to senior stakeholders.
• Proactively identify common challenges within accounts and implement timely and effective solutions.
• Serve as a key liaison between internal Perk teams and the Account Management Team, ensuring smooth product integrations.
• Prioritize your time effectively to maximize impact in critical business areas.

A Day in the Life of an Account Manager

Your day might start with checking in with key accounts, responding to their inquiries, and addressing any immediate concerns. You'll then move on to analyzing account performance data to identify trends and opportunities for improvement. A significant portion of your day will be dedicated to communicating with customers via email, phone, and video conferencing, building rapport, and understanding their evolving needs. You'll also collaborate with internal teams, such as sales and product development, to ensure customer satisfaction and drive product innovation. Your day may also involve delivering presentations, conducting training sessions, and preparing reports for senior management.

Why Barcelona?

Barcelona is a vibrant, international city offering a high quality of life. It's a hub for innovation and technology, attracting top talent from around the world. Working in Barcelona provides the opportunity to experience a unique culture, enjoy beautiful scenery, and connect with a diverse community of professionals. The city's thriving business ecosystem and access to international markets make it an ideal location for career growth and development. Furthermore, Perk's Barcelona office provides a modern and collaborative workspace, fostering creativity and teamwork.

Career Path at Perk

Perk is committed to employee growth and development. The Account Manager role is a stepping stone to various career paths within the company. With demonstrated success, you can advance to Senior Account Manager, Team Lead, or even roles in Sales, Customer Success, or Product Management. Perk provides ample opportunities for training, mentorship, and skill-building to support your career aspirations.

Salary and Benefits

Perk offers a competitive salary and benefits package, including:

• Competitive base salary
• Performance-based bonuses
• Health insurance
• Dental and vision insurance
• Paid time off
• Employee stock options
• Professional development opportunities
• Travel perks

Perk Culture

At Perk, we foster a culture of ownership, collaboration, and innovation. We value curiosity, purpose, and mindset, not just knowledge. We are a team of talented individuals from diverse backgrounds, united by our passion for transforming how businesses work. We encourage open communication, celebrate successes, and support each other in achieving our goals. If you're looking for a challenging and rewarding work environment where you can make a real impact, Perk is the place for you.

How to Apply

Interested in joining the Perk team? Please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and explain why you're a great fit for the Account Manager role. We look forward to hearing from you!

FAQ

1. What is Perk? Perk is the intelligent platform for travel and spend management.
2. What markets will I be responsible for? Benelux and Nordics.
3. What are the key responsibilities of an Account Manager? Managing a portfolio of accounts, identifying growth opportunities, and ensuring customer satisfaction.
4. What skills are required for this role? Account management, customer success, communication, and analytical skills.
5. What is the career path for an Account Manager at Perk? Senior Account Manager, Team Lead, or roles in Sales, Customer Success, or Product Management.
6. Does Perk offer professional development opportunities? Yes, Perk is committed to employee growth and development.
7. What is the work environment like at Perk? Collaborative, supportive, and innovative.
8. What are the benefits of working at Perk? Competitive salary, health insurance, paid time off, and employee stock options.
9. What is the application process for this role? Submit your resume and cover letter through our online application portal.
10. Why should I work at Perk? You'll have the opportunity to make a real impact on the success of our customers and work in a fast-growing, innovative company.