Account Manager - Long Tail (Spain) at Perk

Are you a customer-focused and results-driven professional looking for an exciting opportunity to join a dynamic team? Perk is seeking an Account Manager to manage a portfolio of long-tail accounts within the Spanish market. As an Account Manager, you will be instrumental in driving customer satisfaction, fostering growth, and enhancing margin within existing accounts. Your expertise will help our clients maximize the value they receive from Perk, and you'll be a key player in expanding our market presence in Spain.

Role Overview

As an Account Manager focusing on long-tail accounts in the Spanish market, your primary responsibility will be to nurture and expand relationships with a diverse portfolio of clients. You'll leverage your deep understanding of Perk's products to meet and exceed upselling and cross-selling targets, while also providing exceptional customer service and support. Your analytical skills will enable you to provide valuable insights and recommendations to clients, helping them optimize their business travel programs and achieve their strategic goals.

A Day in the Life

Here's a glimpse into a typical day as an Account Manager at Perk:

• Morning: Start your day by reviewing your client portfolio and prioritizing your tasks. Check your email for any urgent client requests or inquiries and respond promptly. Prepare for scheduled client calls or meetings.
• Mid-day: Conduct client calls or meetings to discuss their business travel needs, provide updates on Perk's products and services, and identify opportunities for growth. Prepare and deliver presentations to senior stakeholders, highlighting the value of Perk and its impact on their business.
• Afternoon: Analyze client data to identify trends and insights. Develop and implement strategies for long-term solutions to recurring issues. Collaborate with internal teams to resolve customer issues and ensure a seamless experience.
• Late Afternoon: Wrap up any outstanding tasks and prepare for the next day. Update your CRM with relevant client information and interactions. Monitor industry trends and competitor activities to stay informed and identify new opportunities.

Why Barcelona?

Barcelona is a vibrant and cosmopolitan city with a thriving business ecosystem. As the capital of Catalonia, Barcelona boasts a rich cultural heritage, stunning architecture, and a world-class culinary scene. The city is also a major hub for innovation and technology, attracting top talent from around the globe. Working in Barcelona offers the opportunity to immerse yourself in a dynamic and inspiring environment, while also enjoying a high quality of life.

Career Path

Perk is committed to providing its employees with opportunities for growth and development. As an Account Manager, you can progress along a variety of career paths, including Senior Account Manager, Team Lead, or even management roles within the Sales or Customer Success departments. We also offer training programs and mentorship opportunities to help you develop your skills and advance your career.

Salary & Benefits

The estimated salary range for an Account Manager in Barcelona is between €45,000 and €65,000 per year. Perk also offers a comprehensive benefits package, including health insurance, dental insurance, vision insurance, life insurance, disability insurance, stock options, and a generous vacation policy.

Perk Culture

At Perk, we foster a culture of innovation, collaboration, and customer focus. We value curiosity, purpose, and mindset, and we empower our employees to take ownership of their work and make a real impact. We believe in creating a supportive and inclusive environment where everyone can thrive and reach their full potential.

How to Apply

If you are a passionate and driven professional with a desire to make a difference, we encourage you to apply for the Account Manager position at Perk. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and skills, and explain why you are interested in joining the Perk team.

FAQ

1. What are the key responsibilities of an Account Manager at Perk? The key responsibilities include managing a portfolio of long-tail customers, building strong relationships with clients, identifying growth opportunities, and providing exceptional customer service.
2. What qualifications are required for this role? The required qualifications include native Spanish speaker and fluent in English, previous account management experience, experience in SaaS or travel-tech, and strong communication and prioritization skills.
3. What is the salary range for an Account Manager in Barcelona? The estimated salary range is between €45,000 and €65,000 per year.
4. What benefits does Perk offer its employees? Perk offers a comprehensive benefits package, including health insurance, dental insurance, vision insurance, life insurance, disability insurance, stock options, and a generous vacation policy.
5. What is the company culture like at Perk? Perk fosters a culture of innovation, collaboration, and customer focus.
6. What opportunities are there for career growth at Perk? Perk offers opportunities for growth and development, including advancement to Senior Account Manager, Team Lead, or management roles.
7. How do I apply for the Account Manager position? To apply, please submit your resume and cover letter through our online application portal.
8. What is Perk? Perk (formerly TravelPerk) is the intelligent platform for travel and spend management.
9. How many employees does Perk have? Perk has more than 1,800 people across 12 offices globally.
10. What companies trust Perk? Wise, On Running, Breitling, and Fabletics trust Perk.