Account Manager - Spain | Join Perk in Barcelona

Are you a customer-focused and results-driven professional with a passion for account management? Do you thrive in a fast-paced, hyper-growth environment? Perk (formerly TravelPerk), the intelligent platform for travel and spend management, is seeking an enthusiastic Account Manager to join our dynamic team in Barcelona, Spain. In this role, you will be responsible for managing a portfolio of small and medium-sized businesses (SMBs) within the Spanish and Portuguese markets, ensuring customer satisfaction, and driving growth within existing accounts.

Role Overview: Account Manager at Perk

As an Account Manager at Perk, you will play a crucial role in nurturing and expanding our relationships with SMB clients in Spain and Portugal. Your primary responsibilities will include understanding your customers' business needs, identifying opportunities for growth, and ensuring they maximize their usage of the Perk platform. You will be the main point of contact for your portfolio of accounts, providing exceptional customer service and acting as a liaison between internal teams and clients.

A Day in the Life of an Account Manager

Here’s a glimpse into what your daily routine might look like:

• Morning: Start your day by reviewing your customer portfolio, checking for any urgent requests or issues. Respond to emails and phone calls from clients, addressing their concerns and providing timely support.
• Mid-day: Prepare for upcoming business reviews with clients, analyzing their usage data and identifying areas for improvement. Conduct product demonstrations and training sessions to ensure clients are fully utilizing Perk's features.
• Afternoon: Collaborate with internal teams, such as sales, marketing, and product development, to address customer needs and provide feedback. Work on identifying opportunities for upselling and cross-selling, and develop proposals to present to clients.
• End of Day: Update your CRM system with the latest customer interactions and sales activities. Prioritize your tasks for the following day, ensuring you are focused on the most critical and impactful activities.

Why Barcelona? A Hub of Innovation and Culture

Barcelona is a vibrant and dynamic city that offers a unique blend of innovation, culture, and quality of life. As a major European hub for technology and business, Barcelona is an ideal location for Perk to expand its presence. The city boasts a thriving startup ecosystem, a talented workforce, and a welcoming atmosphere for international professionals. Living and working in Barcelona provides access to world-class cuisine, stunning architecture, beautiful beaches, and a rich cultural heritage.

Career Path and Growth Opportunities

At Perk, we are committed to providing our employees with opportunities for growth and development. As an Account Manager, you can advance your career by taking on more responsibility, managing larger accounts, or specializing in a particular industry or product area. We offer ongoing training and mentorship programs to help you develop your skills and reach your full potential. Potential career paths include Senior Account Manager, Team Lead, or Account Director.

Salary and Benefits at Perk

We offer a competitive salary and benefits package that is commensurate with experience and location. The estimated salary range for an Account Manager in Barcelona, Spain is €45,000 to €65,000 per year. In addition to base salary, we also offer a commission structure that rewards high performance. Our benefits package includes:

• Comprehensive health insurance
• Generous paid time off
• Professional development opportunities
• Stock options
• Employee travel discounts
• Flexible work arrangements
• Company-sponsored social events

Perk Culture: Our Values and How We Work

At Perk, we are driven by our values, which include:

• Being an Owner: Taking responsibility and ownership of our work.
• Delivering a 7-Star Experience: Providing exceptional service to our customers and colleagues.
• Working as One Team: Collaborating and supporting each other to achieve our goals.

We value curiosity, purpose, and mindset, and we strive to create a diverse and inclusive workplace where everyone can thrive. We believe that our people are our greatest asset, and we invest in their growth and development.

How to Apply for the Account Manager Position

If you are excited about the opportunity to join our team and make a real impact, we encourage you to apply! To apply for the Account Manager position in Barcelona, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications. We review applications on a rolling basis and will contact qualified candidates for an interview.

Frequently Asked Questions (FAQ)

1. What is Perk?
   Perk is the intelligent platform for travel and spend management, automating everything from travel bookings to expenses and invoice processing.
2. Where is Perk located?
   Perk has offices in 12 locations globally, with headquarters in London and Boston.
3. What are the key responsibilities of an Account Manager?
   Managing a portfolio of SMB customers, identifying growth opportunities, and ensuring customer satisfaction.
4. What skills are required for this role?
   Account management, communication, data analysis, and relationship management.
5. What is the salary range for this position?
   The estimated salary range is €45,000 to €65,000 per year.
6. What benefits does Perk offer?
   Health insurance, paid time off, stock options, and employee travel discounts.
7. What is the career path for an Account Manager?
   Senior Account Manager, Team Lead, or Account Director.
8. What is the company culture like at Perk?
   We value ownership, exceptional service, and teamwork.
9. How do I apply for this position?
   Submit your resume and cover letter through our online application portal.
10. What is the interview process like?
    Qualified candidates will be contacted for an initial phone screening, followed by one or more in-person or video interviews.

Join Perk and Power Real Work

If you are a motivated and experienced account manager looking for a challenging and rewarding opportunity, we encourage you to apply for the Account Manager position at Perk in Barcelona. Join our team and help us power real work for businesses around the world!