Account Manager DACH Careers at Perk - Barcelona, Spain | Apply Now!
Perk
Account Manager DACH Careers at Perk - Barcelona, Spain | Apply Now!
Job Description
Account Manager DACH - Barcelona, Spain
Are you a passionate and driven Account Manager with native-level German skills? Do you thrive in a fast-paced, hyper-growth environment? Perk (formerly TravelPerk) is seeking a talented Account Manager to join our DACH team in Barcelona, Spain. In this role, you will be responsible for managing a portfolio of SMB customers, building strong relationships, and driving customer satisfaction and growth.
Role Overview
As an Account Manager, you will be the primary point of contact for your assigned customers, ensuring they receive the best possible support and guidance. You will develop a deep understanding of their business, travel spend, and organizational goals, and use this knowledge to develop tailored solutions and strategies. You will also be responsible for identifying and resolving customer issues, educating clients on new product features, and collaborating with internal teams to ensure customer success.
A Day in the Life
Here's a glimpse into what your day might look like as an Account Manager at Perk:
- Start your day by reviewing your customer portfolio and prioritizing tasks.
- Connect with customers via phone, email, or video conference to discuss their needs and provide support.
- Analyze customer data to identify trends and opportunities for improvement.
- Develop and implement customer success strategies to drive engagement and retention.
- Collaborate with internal teams, such as sales, marketing, and product development, to address customer needs and resolve issues.
- Educate customers on new product features and updates.
- Prepare and deliver presentations to customers.
- Attend industry events and conferences to network and stay up-to-date on the latest trends.
Why Barcelona?
Barcelona is a vibrant and cosmopolitan city with a thriving tech scene. It offers a high quality of life, with beautiful beaches, world-class restaurants, and a rich cultural heritage. Barcelona is also a major business hub, making it an ideal location for Perk to expand its presence in the DACH market.
Career Path
At Perk, we are committed to providing our employees with opportunities for growth and development. As an Account Manager, you can advance your career by taking on more responsibilities, specializing in a particular industry or product, or moving into a leadership role. We offer a variety of training programs and mentorship opportunities to help you reach your full potential.
Salary and Benefits
We offer a competitive salary and benefits package, including:
- Competitive base salary
- Performance-based bonus
- Comprehensive health insurance
- Paid time off
- Employee stock options
- Travel perks and discounts
- Professional development opportunities
Perk Culture
At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.
How to Apply
If you are a passionate and driven Account Manager with native-level German skills, we encourage you to apply! Please submit your resume and cover letter through our online application portal.
Frequently Asked Questions (FAQ)
- What does Perk do?
Perk is the intelligent platform for travel and spend management, automating tasks from travel bookings to expenses and invoice processing. - Where are Perk's headquarters?
Perk has headquarters in London and Boston. - How many people work at Perk?
Perk has over 1,800 employees across 12 global offices. - What companies use Perk?
Perk is trusted by over 10,000 companies worldwide, including Wise, On Running, and Breitling. - What is the required experience for this role?
A minimum of 2 years of experience in Account Management or Customer Success roles is required. - Is German language proficiency required?
Yes, native or near-native proficiency in German is required. - What skills are important for this role?
Key skills include account management, customer success, relationship building, problem-solving, and communication. - What is the career path for this role?
Opportunities for advancement include taking on more responsibilities, specializing in a particular area, or moving into a leadership role. - What are the benefits of working at Perk?
Perk offers a competitive salary, comprehensive health insurance, paid time off, employee stock options, and travel perks. - What is the culture like at Perk?
Perk fosters a collaborative and innovative culture, valuing curiosity, purpose, and a growth mindset.
Locations
- Barcelona, Catalonia, Spain
Salary
60,500 - 82,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Account Managementintermediate
- Customer Successintermediate
- Relationship Buildingintermediate
- Customer Engagementintermediate
- Problem Solvingintermediate
- Communication (Written & Verbal)intermediate
- Business Travel Knowledgeintermediate
- Salesintermediate
- Negotiationintermediate
- Strategic Planningintermediate
- Budget Managementintermediate
- Product Knowledgeintermediate
- Technical Supportintermediate
- CRM Software (e.g., Salesforce)intermediate
- Data Analysisintermediate
- Project Managementintermediate
- Time Managementintermediate
- Prioritizationintermediate
- Active Listeningintermediate
- Cross-functional Collaborationintermediate
- Conflict Resolutionintermediate
- Presentation Skillsintermediate
- German Language Proficiency (Native/Near-Native)intermediate
- Adaptabilityintermediate
- Resilienceintermediate
Required Qualifications
- Minimum 2 years of experience in Account Management or Customer Success roles. (experience)
- Native or near-native proficiency in German. (experience)
- Proven ability to manage a portfolio of SMB customers. (experience)
- Demonstrated experience in building strong customer relationships. (experience)
- Strong understanding of business travel and related services. (experience)
- Excellent communication and interpersonal skills. (experience)
- Ability to identify and resolve customer issues effectively. (experience)
- Experience in developing and implementing customer success strategies. (experience)
- Proficiency in using CRM software and other relevant tools. (experience)
- Strong analytical and problem-solving skills. (experience)
- Ability to work independently and as part of a team. (experience)
- Experience in a fast-paced, hyper-growth environment is a plus. (experience)
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred. (experience)
- Knowledge of the SaaS industry is an advantage. (experience)
- Experience in managing budgets and developing financial solutions for customers. (experience)
Responsibilities
- Own and manage a portfolio of SMB customers, focusing on building and maintaining strong relationships.
- Develop a deep understanding of each customer's business, travel spend, and organizational goals.
- Act as a trusted advisor to customers, providing expert guidance and support.
- Manage customer budgets effectively within the business travel space.
- Develop and implement solutions and education strategies for customer teams.
- Gain a comprehensive understanding of the Perk portfolio of products and services.
- Identify common problems within each account and develop strategies to resolve them efficiently.
- Proactively address customer issues and escalate them to the appropriate teams for resolution.
- Serve as Perk's biggest advocate within your client base.
- Educate clients on new product features and updates.
- Collaborate with internal teams to ensure customer satisfaction and success.
- Monitor customer health and proactively identify opportunities for growth and expansion.
- Conduct regular business reviews with customers to assess their needs and satisfaction.
- Contribute to the development of best practices for account management.
- Maintain accurate and up-to-date records of customer interactions and activities in the CRM system.
- Meet or exceed assigned targets for customer retention and growth.
Benefits
- general: Competitive salary and benefits package.
- general: Opportunity to work in a fast-growing, innovative company.
- general: A dynamic and collaborative work environment.
- general: Comprehensive health insurance coverage.
- general: Generous paid time off policy.
- general: Professional development opportunities.
- general: Employee stock options.
- general: Travel perks and discounts.
- general: Company-sponsored events and activities.
- general: Flexible work arrangements.
- general: Opportunity to make a significant impact on the company's success.
- general: A supportive and inclusive culture.
- general: Meal and transportation allowances.
- general: Wellness programs.
- general: Pension plan.
Tags & Categories
Answer 10 quick questions to check your fit for Account Manager DACH Careers at Perk - Barcelona, Spain | Apply Now! @ Perk.
Related Books and Jobs
Account Manager DACH Careers at Perk - Barcelona, Spain | Apply Now!
Perk
Account Manager DACH Careers at Perk - Barcelona, Spain | Apply Now!
Job Description
Account Manager DACH - Barcelona, Spain
Are you a passionate and driven Account Manager with native-level German skills? Do you thrive in a fast-paced, hyper-growth environment? Perk (formerly TravelPerk) is seeking a talented Account Manager to join our DACH team in Barcelona, Spain. In this role, you will be responsible for managing a portfolio of SMB customers, building strong relationships, and driving customer satisfaction and growth.
Role Overview
As an Account Manager, you will be the primary point of contact for your assigned customers, ensuring they receive the best possible support and guidance. You will develop a deep understanding of their business, travel spend, and organizational goals, and use this knowledge to develop tailored solutions and strategies. You will also be responsible for identifying and resolving customer issues, educating clients on new product features, and collaborating with internal teams to ensure customer success.
A Day in the Life
Here's a glimpse into what your day might look like as an Account Manager at Perk:
- Start your day by reviewing your customer portfolio and prioritizing tasks.
- Connect with customers via phone, email, or video conference to discuss their needs and provide support.
- Analyze customer data to identify trends and opportunities for improvement.
- Develop and implement customer success strategies to drive engagement and retention.
- Collaborate with internal teams, such as sales, marketing, and product development, to address customer needs and resolve issues.
- Educate customers on new product features and updates.
- Prepare and deliver presentations to customers.
- Attend industry events and conferences to network and stay up-to-date on the latest trends.
Why Barcelona?
Barcelona is a vibrant and cosmopolitan city with a thriving tech scene. It offers a high quality of life, with beautiful beaches, world-class restaurants, and a rich cultural heritage. Barcelona is also a major business hub, making it an ideal location for Perk to expand its presence in the DACH market.
Career Path
At Perk, we are committed to providing our employees with opportunities for growth and development. As an Account Manager, you can advance your career by taking on more responsibilities, specializing in a particular industry or product, or moving into a leadership role. We offer a variety of training programs and mentorship opportunities to help you reach your full potential.
Salary and Benefits
We offer a competitive salary and benefits package, including:
- Competitive base salary
- Performance-based bonus
- Comprehensive health insurance
- Paid time off
- Employee stock options
- Travel perks and discounts
- Professional development opportunities
Perk Culture
At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.
How to Apply
If you are a passionate and driven Account Manager with native-level German skills, we encourage you to apply! Please submit your resume and cover letter through our online application portal.
Frequently Asked Questions (FAQ)
- What does Perk do?
Perk is the intelligent platform for travel and spend management, automating tasks from travel bookings to expenses and invoice processing. - Where are Perk's headquarters?
Perk has headquarters in London and Boston. - How many people work at Perk?
Perk has over 1,800 employees across 12 global offices. - What companies use Perk?
Perk is trusted by over 10,000 companies worldwide, including Wise, On Running, and Breitling. - What is the required experience for this role?
A minimum of 2 years of experience in Account Management or Customer Success roles is required. - Is German language proficiency required?
Yes, native or near-native proficiency in German is required. - What skills are important for this role?
Key skills include account management, customer success, relationship building, problem-solving, and communication. - What is the career path for this role?
Opportunities for advancement include taking on more responsibilities, specializing in a particular area, or moving into a leadership role. - What are the benefits of working at Perk?
Perk offers a competitive salary, comprehensive health insurance, paid time off, employee stock options, and travel perks. - What is the culture like at Perk?
Perk fosters a collaborative and innovative culture, valuing curiosity, purpose, and a growth mindset.
Locations
- Barcelona, Catalonia, Spain
Salary
60,500 - 82,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Account Managementintermediate
- Customer Successintermediate
- Relationship Buildingintermediate
- Customer Engagementintermediate
- Problem Solvingintermediate
- Communication (Written & Verbal)intermediate
- Business Travel Knowledgeintermediate
- Salesintermediate
- Negotiationintermediate
- Strategic Planningintermediate
- Budget Managementintermediate
- Product Knowledgeintermediate
- Technical Supportintermediate
- CRM Software (e.g., Salesforce)intermediate
- Data Analysisintermediate
- Project Managementintermediate
- Time Managementintermediate
- Prioritizationintermediate
- Active Listeningintermediate
- Cross-functional Collaborationintermediate
- Conflict Resolutionintermediate
- Presentation Skillsintermediate
- German Language Proficiency (Native/Near-Native)intermediate
- Adaptabilityintermediate
- Resilienceintermediate
Required Qualifications
- Minimum 2 years of experience in Account Management or Customer Success roles. (experience)
- Native or near-native proficiency in German. (experience)
- Proven ability to manage a portfolio of SMB customers. (experience)
- Demonstrated experience in building strong customer relationships. (experience)
- Strong understanding of business travel and related services. (experience)
- Excellent communication and interpersonal skills. (experience)
- Ability to identify and resolve customer issues effectively. (experience)
- Experience in developing and implementing customer success strategies. (experience)
- Proficiency in using CRM software and other relevant tools. (experience)
- Strong analytical and problem-solving skills. (experience)
- Ability to work independently and as part of a team. (experience)
- Experience in a fast-paced, hyper-growth environment is a plus. (experience)
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred. (experience)
- Knowledge of the SaaS industry is an advantage. (experience)
- Experience in managing budgets and developing financial solutions for customers. (experience)
Responsibilities
- Own and manage a portfolio of SMB customers, focusing on building and maintaining strong relationships.
- Develop a deep understanding of each customer's business, travel spend, and organizational goals.
- Act as a trusted advisor to customers, providing expert guidance and support.
- Manage customer budgets effectively within the business travel space.
- Develop and implement solutions and education strategies for customer teams.
- Gain a comprehensive understanding of the Perk portfolio of products and services.
- Identify common problems within each account and develop strategies to resolve them efficiently.
- Proactively address customer issues and escalate them to the appropriate teams for resolution.
- Serve as Perk's biggest advocate within your client base.
- Educate clients on new product features and updates.
- Collaborate with internal teams to ensure customer satisfaction and success.
- Monitor customer health and proactively identify opportunities for growth and expansion.
- Conduct regular business reviews with customers to assess their needs and satisfaction.
- Contribute to the development of best practices for account management.
- Maintain accurate and up-to-date records of customer interactions and activities in the CRM system.
- Meet or exceed assigned targets for customer retention and growth.
Benefits
- general: Competitive salary and benefits package.
- general: Opportunity to work in a fast-growing, innovative company.
- general: A dynamic and collaborative work environment.
- general: Comprehensive health insurance coverage.
- general: Generous paid time off policy.
- general: Professional development opportunities.
- general: Employee stock options.
- general: Travel perks and discounts.
- general: Company-sponsored events and activities.
- general: Flexible work arrangements.
- general: Opportunity to make a significant impact on the company's success.
- general: A supportive and inclusive culture.
- general: Meal and transportation allowances.
- general: Wellness programs.
- general: Pension plan.
Tags & Categories
Answer 10 quick questions to check your fit for Account Manager DACH Careers at Perk - Barcelona, Spain | Apply Now! @ Perk.
Related Books and Jobs