Enterprise Account Manager - Benelux & Nordics at Perk (Barcelona, Spain)

Role Overview

Are you an experienced account manager with a passion for building strong customer relationships and driving growth? Perk is looking for an Enterprise Account Manager to join our team in Barcelona, Spain. In this role, you will be responsible for managing a portfolio of Tier 1 enterprise accounts in the Benelux and Nordics regions, acting as their primary point of contact and trusted partner. You will work closely with key stakeholders within each account to understand their business needs, maximize adoption of Perk’s products, and identify opportunities for expansion through upsell and cross-sell initiatives.

As an Enterprise Account Manager, you will play a critical role in ensuring customer satisfaction and driving revenue growth. You will need to be a strategic thinker, a strong communicator, and a skilled negotiator. You will also need to be comfortable working in a fast-paced, high-growth environment.

A Day in the Life

Here's a glimpse into what a typical day might look like for an Enterprise Account Manager at Perk:

• Start your day by reviewing your email and calendar to prioritize tasks and meetings.
• Prepare for upcoming customer meetings by reviewing account performance data and identifying key discussion points.
• Conduct a business review with a key customer to discuss their progress, challenges, and opportunities for improvement.
• Collaborate with the Sales team to identify and pursue upsell and cross-sell opportunities within your accounts.
• Work with the Product team to provide feedback on new features and enhancements based on customer needs.
• Address customer inquiries and resolve any issues or concerns in a timely and professional manner.
• Document all customer interactions and activities in our CRM system.
• Participate in team meetings to share updates, discuss best practices, and collaborate on new initiatives.
• Stay up-to-date on industry trends and best practices in account management.

Why Barcelona?

Barcelona is a vibrant and cosmopolitan city with a thriving tech scene. It offers a high quality of life, a rich culture, and a diverse international community. Barcelona is also a major business hub, making it an ideal location for Perk to expand its presence in Europe. Working in Barcelona provides the opportunity to live and work in a dynamic environment, surrounded by innovation and creativity.

Career Path

At Perk, we are committed to providing our employees with opportunities for growth and development. The Enterprise Account Manager role is a stepping stone to various career paths within the company, including:

• Senior Enterprise Account Manager
• Team Lead, Enterprise Account Management
• Manager, Customer Success
• Director, Strategic Accounts

We also encourage our employees to explore other areas of the business, such as Sales, Marketing, and Product, to broaden their skills and experience.

Salary & Benefits

Perk offers a competitive salary and benefits package, including:

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance.
• Generous vacation policy.
• Paid parental leave.
• Employee stock options.
• Travel perks.
• Flexible work arrangements.
• Company-sponsored events and activities.
• Wellness programs.
• Learning and development budget.

Perk Culture

At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. We believe that a diverse and inclusive workplace is essential to our success. We are committed to creating an environment where everyone feels valued, respected, and empowered to contribute their best work.

How to Apply

If you are a highly motivated and results-oriented account manager with a passion for customer success, we encourage you to apply for the Enterprise Account Manager position at Perk. To apply, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of an Enterprise Account Manager at Perk?

   The key responsibilities include managing a portfolio of Tier 1 enterprise accounts, building strong relationships with key stakeholders, driving upsell and cross-sell opportunities, and ensuring customer satisfaction.

2. What qualifications are required for this role?

   We are looking for candidates with proven experience in enterprise account management, a strong understanding of the SaaS business model, excellent communication skills, and the ability to thrive in a fast-paced environment.

3. What is the salary range for this position?

   The salary range for this position is competitive and commensurate with experience.

4. What are the benefits of working at Perk?

   Perk offers a comprehensive benefits package, including health insurance, paid time off, employee stock options, and travel perks.

5. What is the company culture like at Perk?

   Perk has a collaborative and supportive work environment that values curiosity, purpose, and mindset.

6. What are the opportunities for career growth at Perk?

   Perk is committed to providing employees with opportunities for growth and development, and there are various career paths available within the company.

7. What is it like to work in Barcelona?

   Barcelona is a vibrant and cosmopolitan city with a thriving tech scene, offering a high quality of life and a diverse international community.

8. What is the application process for this role?

   To apply, please submit your resume and cover letter through our online application portal.

9. What is Perk's mission?

   Perk's mission is to power real work, with real impact, by eliminating shadow work that wastes time and saps innovation.

10. Who are some of Perk's customers?

    Perk is trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics.