Enterprise Account Manager - UKI

Are you a driven and customer-focused professional with a passion for account management? Perk (formerly TravelPerk) is seeking an experienced Enterprise Account Manager to join our UKI team in London. In this role, you will be responsible for managing a portfolio of top-spending accounts, driving customer satisfaction, and identifying growth opportunities.

Role Overview

As an Enterprise Account Manager at Perk, you will play a crucial role in ensuring our continued customer satisfaction and driving growth within existing accounts. You will act as a trusted advisor to our clients, understanding their business needs and helping them maximize the value of Perk's travel and spend management platform. Your responsibilities will include:

• Owning a portfolio of Tier 1 Customers and developing strong relationships with key decision-makers.
• Gaining a deep understanding of your customers' businesses to ensure they maximize their usage of Perk.
• Identifying growth opportunities and developing your portfolio by adding new business.
• Providing clients with regular business reviews, reports, and presentations using data analytics.
• Being an expert on Perk products to meet and exceed quarterly targets for up-selling and cross-selling.
• Developing strong relationships with clients to shape their business travel programs.
• Identifying common problems and developing strategies to solve them in a timely manner.
• Acting as a key contact between internal Perk teams and the Account Management Team.
• Effectively prioritizing your time to maximize impact in key business areas.

A Day in the Life

Here's a glimpse into a typical day for an Enterprise Account Manager at Perk:

• Morning: Start your day by reviewing your client portfolio and prioritizing tasks. Check for urgent client requests or issues that need immediate attention.
• Mid-morning: Conduct a business review with a key client, presenting data-driven insights and recommendations to improve their travel and spend management.
• Afternoon: Collaborate with internal teams to address client needs and ensure smooth product integrations. Identify and pursue up-selling and cross-selling opportunities.
• Late Afternoon: Prepare for upcoming client meetings and presentations. Stay up-to-date on industry trends and Perk product updates.

Why London?

London is a global hub for business and innovation, making it an ideal location for Perk's headquarters. As an Enterprise Account Manager in London, you will have the opportunity to work with a diverse range of clients and build relationships with industry leaders. London offers a vibrant cultural scene, world-class amenities, and excellent transportation links, making it a great place to live and work.

Career Path

At Perk, we are committed to providing our employees with opportunities for growth and development. As an Enterprise Account Manager, you can advance your career by taking on additional responsibilities, mentoring junior team members, and expanding your client portfolio. You may also have the opportunity to move into leadership roles within the Account Management team or explore other areas of the company.

Salary & Benefits

Perk offers a competitive salary and benefits package that is commensurate with experience. In London, the estimated salary range for an Enterprise Account Manager is £75,000 to £110,000 per year. In addition to base salary, Perk employees are eligible for bonus opportunities and stock options. Our comprehensive benefits package includes health insurance, dental insurance, vision insurance, life insurance, disability insurance, paid time off, and other perks.

Perk Culture

At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. We foster a culture of innovation, collaboration, and continuous learning. We believe in empowering our employees to take ownership of their work and make a real impact. We also have fun together through team-building activities, social events, and volunteer opportunities.

How to Apply

If you are a highly motivated and results-oriented professional with a passion for account management, we encourage you to apply for the Enterprise Account Manager position at Perk. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications. We look forward to hearing from you!

FAQ

1. What is Perk?

   Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Our tools automate everything from travel bookings to expenses, invoice processing, and more.

2. What are the core values of Perk?

   Our core values include being an owner, delivering a 7-star experience, and working as one team. We also value curiosity, purpose, and mindset.

3. What is the company culture like at Perk?

   We foster a culture of innovation, collaboration, and continuous learning. We believe in empowering our employees to take ownership of their work and make a real impact.

4. What benefits does Perk offer?

   We offer a comprehensive benefits package that includes health insurance, dental insurance, vision insurance, life insurance, disability insurance, paid time off, and other perks.

5. What is the career path for an Enterprise Account Manager at Perk?

   As an Enterprise Account Manager, you can advance your career by taking on additional responsibilities, mentoring junior team members, and expanding your client portfolio. You may also have the opportunity to move into leadership roles within the Account Management team or explore other areas of the company.

6. What skills are required for this role?

   Key skills include account management, customer engagement, growth opportunity identification, data analytics, business reviews, up-selling, cross-selling, relationship building, problem-solving, strategic planning, and prioritization.

7. What qualifications are required for this role?

   We are looking for candidates with proven experience in account management, a strong understanding of business travel programs, excellent communication skills, and the ability to build and maintain strong client relationships.

8. What are the main responsibilities of an Enterprise Account Manager?

   The main responsibilities include owning a portfolio of Tier 1 enterprise accounts, developing strong relationships with key decision-makers, identifying growth opportunities, and providing clients with regular business reviews.

9. What is the interview process like at Perk?

   The interview process typically includes an initial phone screening, followed by one or more interviews with the hiring manager and other team members. You may also be asked to complete a case study or presentation.

10. How does Perk support employee growth and development?

    We offer a variety of professional development opportunities, including training programs, mentorship programs, and tuition reimbursement. We also encourage employees to attend industry conferences and events.