Implementation Team Lead Careers at Perk - Boston, Massachusetts | Apply Now!
Perk
Implementation Team Lead Careers at Perk - Boston, Massachusetts | Apply Now!
Job Description
Implementation Team Lead - North America
Role Overview
As an Implementation Team Lead at Perk in Boston, Massachusetts, you will be pivotal in guiding and developing our North American Implementation Specialist team. This role requires a dynamic individual who can drive team performance, provide ongoing coaching, and contribute to the achievement of our revenue goals. You will manage a team of 4-7 individuals, focusing on skill development, performance management, and ensuring the team's success in delivering exceptional customer onboarding experiences. Your leadership will be crucial in fostering a collaborative and high-performing environment.
A Day in the Life
Your day will be a blend of team management, strategic planning, and hands-on coaching. You'll start by reviewing team performance data to identify trends and areas for improvement. This will inform your 1:1 meetings with team members, where you'll provide guidance, address challenges, and set development objectives. You'll also lead team meetings to discuss strategy, share updates, and foster camaraderie. A significant portion of your time will be dedicated to onboarding new Implementation Specialists and developing training sessions to enhance the team's skills. You'll also collaborate with other departments to ensure seamless implementation processes and contribute to the overall success of our customer onboarding initiatives.
Why Boston, Massachusetts?
Boston is a hub of innovation and talent, making it an ideal location for Perk's North American headquarters. The city boasts a thriving tech industry, a highly educated workforce, and a rich cultural scene. Being located in Boston provides access to a diverse pool of skilled professionals, fosters collaboration with leading companies and institutions, and offers a vibrant environment for both professional and personal growth. Boston's strategic location also allows for easy access to other major cities in North America, facilitating collaboration and expansion.
Career Path
The Implementation Team Lead role is a stepping stone to further leadership opportunities within Perk. Successful performance in this role can lead to promotions to roles such as Implementation Manager, Senior Implementation Manager, or even leadership positions in other departments such as Customer Success or Sales. Perk is committed to fostering the growth and development of its employees, providing ample opportunities for career advancement and skill enhancement.
Salary and Benefits
Perk offers a competitive salary and benefits package to attract and retain top talent. The salary range for the Implementation Team Lead role in Boston, Massachusetts is estimated between $110,000 and $150,000 annually. In addition to a competitive salary, Perk provides comprehensive health insurance, paid time off, stock options, a retirement plan with company match, and various wellness programs. We believe in investing in our employees' well-being and providing a supportive environment for both professional and personal growth.
Perk Culture
At Perk, we are driven by our values of being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We foster a culture of collaboration, innovation, and continuous learning.
How to Apply
If you are an ambitious, motivated, and driven individual with a passion for leadership and customer success, we encourage you to apply for the Implementation Team Lead role at Perk. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications, and explain why you are interested in joining the Perk team. We look forward to reviewing your application!
Frequently Asked Questions (FAQ)
-
What is Perk?
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management, trusted by over 10,000 companies worldwide. We automate everything from travel bookings to expenses, invoice processing, and more.
-
What are the main responsibilities of an Implementation Team Lead?
The Implementation Team Lead manages a team of Implementation Specialists, focusing on skill development, performance management, and achieving revenue goals.
-
What skills are important for this role?
Important skills include team management, coaching, data analysis, communication, and a deep understanding of implementation processes and Perk products.
-
What opportunities for career advancement are available at Perk?
Successful performance in this role can lead to promotions to roles such as Implementation Manager, Senior Implementation Manager, or leadership positions in other departments.
-
What is the salary range for this role?
The salary range for the Implementation Team Lead role in Boston, Massachusetts is estimated between $110,000 and $150,000 annually.
-
What benefits does Perk offer?
Perk offers comprehensive health insurance, paid time off, stock options, a retirement plan with company match, and various wellness programs.
-
What is the company culture like at Perk?
At Perk, we value being an owner, delivering a 7-star experience, and working as one team. We foster a culture of collaboration, innovation, and continuous learning.
-
How does Perk support employee growth and development?
Perk provides ample opportunities for career advancement and skill enhancement, including training programs and mentorship opportunities.
-
What is the work environment like in the Boston office?
The Boston office is a dynamic and collaborative environment with access to a diverse pool of skilled professionals and a vibrant cultural scene.
-
How can I apply for the Implementation Team Lead role?
To apply, please submit your resume and cover letter through our online application portal, highlighting your relevant experience, skills, and qualifications.
Locations
- Boston, Massachusetts, United States
Salary
121,000 - 165,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Managementintermediate
- Leadershipintermediate
- Performance Managementintermediate
- Coachingintermediate
- Mentoringintermediate
- Trainingintermediate
- Data Analysisintermediate
- Reportingintermediate
- Cross-functional Team Leadershipintermediate
- Problem-solvingintermediate
- Communicationintermediate
- Interpersonal Skillsintermediate
- Product Knowledgeintermediate
- Strategic Planningintermediate
- Customer Onboardingintermediate
- Implementation Processesintermediate
- Revenue Goal Achievementintermediate
- Project Managementintermediate
Required Qualifications
- Experience in managing a team of 4-7 people. (experience)
- Proven track record in performance management and skill development. (experience)
- Strong understanding of implementation processes and customer onboarding. (experience)
- Experience with data analysis and reporting. (experience)
- Excellent communication and interpersonal skills. (experience)
- Ability to coach and mentor team members effectively. (experience)
- Deep understanding of Perk products or similar SaaS platforms. (experience)
- Experience in developing and delivering training sessions. (experience)
- Strong problem-solving and strategic planning abilities. (experience)
- Experience in a fast-paced, dynamic environment. (experience)
- Ability to foster team camaraderie and collaboration. (experience)
- Experience in achieving revenue goals. (experience)
Responsibilities
- Manage a team of Implementation Specialists and Senior Implementation Specialists in North America.
- Conduct weekly 1:1 meetings with team members to ensure consistent performance and address any issues.
- Establish quarterly development objectives for each team member.
- Regularly review employee performance and provide feedback.
- Perform ongoing data analysis and reporting on team performance with actionable insights and strategies.
- Lead North America Implementation Specialist team meetings.
- Promote and foster team camaraderie and collaboration at all levels.
- Coach and mentor team members to enhance their skills and knowledge.
- Identify individual and team training needs and develop training programs.
- Onboard and train new Implementation Specialists.
- Maintain an in-depth and detailed understanding of Perk products.
- Develop specific training sessions based on identified needs.
- Act as a point of contact for the Implementation team.
- Collaborate with other departments to ensure seamless implementation processes.
- Contribute to the overall strategy and direction of the Implementation team.
- Ensure team members are aligned with company goals and objectives.
- Manage team resources effectively.
- Address and resolve any escalated issues or concerns.
- Stay up-to-date with industry trends and best practices.
Benefits
- general: Competitive salary and benefits package.
- general: Opportunity to work in a fast-growing, innovative company.
- general: Professional development opportunities.
- general: Comprehensive health insurance.
- general: Paid time off and holidays.
- general: Stock options or equity grants.
- general: Retirement plan with company match.
- general: Employee assistance program.
- general: Wellness programs.
- general: Flexible work arrangements.
- general: Opportunity to work with a diverse and talented team.
- general: Dynamic and collaborative work environment.
- general: Opportunity to make a significant impact on the company's success.
- general: Company-sponsored events and activities.
- general: Commuter benefits or transportation assistance.
Tags & Categories
Answer 10 quick questions to check your fit for Implementation Team Lead Careers at Perk - Boston, Massachusetts | Apply Now! @ Perk.
Related Books and Jobs
Implementation Team Lead Careers at Perk - Boston, Massachusetts | Apply Now!
Perk
Implementation Team Lead Careers at Perk - Boston, Massachusetts | Apply Now!
Job Description
Implementation Team Lead - North America
Role Overview
As an Implementation Team Lead at Perk in Boston, Massachusetts, you will be pivotal in guiding and developing our North American Implementation Specialist team. This role requires a dynamic individual who can drive team performance, provide ongoing coaching, and contribute to the achievement of our revenue goals. You will manage a team of 4-7 individuals, focusing on skill development, performance management, and ensuring the team's success in delivering exceptional customer onboarding experiences. Your leadership will be crucial in fostering a collaborative and high-performing environment.
A Day in the Life
Your day will be a blend of team management, strategic planning, and hands-on coaching. You'll start by reviewing team performance data to identify trends and areas for improvement. This will inform your 1:1 meetings with team members, where you'll provide guidance, address challenges, and set development objectives. You'll also lead team meetings to discuss strategy, share updates, and foster camaraderie. A significant portion of your time will be dedicated to onboarding new Implementation Specialists and developing training sessions to enhance the team's skills. You'll also collaborate with other departments to ensure seamless implementation processes and contribute to the overall success of our customer onboarding initiatives.
Why Boston, Massachusetts?
Boston is a hub of innovation and talent, making it an ideal location for Perk's North American headquarters. The city boasts a thriving tech industry, a highly educated workforce, and a rich cultural scene. Being located in Boston provides access to a diverse pool of skilled professionals, fosters collaboration with leading companies and institutions, and offers a vibrant environment for both professional and personal growth. Boston's strategic location also allows for easy access to other major cities in North America, facilitating collaboration and expansion.
Career Path
The Implementation Team Lead role is a stepping stone to further leadership opportunities within Perk. Successful performance in this role can lead to promotions to roles such as Implementation Manager, Senior Implementation Manager, or even leadership positions in other departments such as Customer Success or Sales. Perk is committed to fostering the growth and development of its employees, providing ample opportunities for career advancement and skill enhancement.
Salary and Benefits
Perk offers a competitive salary and benefits package to attract and retain top talent. The salary range for the Implementation Team Lead role in Boston, Massachusetts is estimated between $110,000 and $150,000 annually. In addition to a competitive salary, Perk provides comprehensive health insurance, paid time off, stock options, a retirement plan with company match, and various wellness programs. We believe in investing in our employees' well-being and providing a supportive environment for both professional and personal growth.
Perk Culture
At Perk, we are driven by our values of being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We foster a culture of collaboration, innovation, and continuous learning.
How to Apply
If you are an ambitious, motivated, and driven individual with a passion for leadership and customer success, we encourage you to apply for the Implementation Team Lead role at Perk. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications, and explain why you are interested in joining the Perk team. We look forward to reviewing your application!
Frequently Asked Questions (FAQ)
-
What is Perk?
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management, trusted by over 10,000 companies worldwide. We automate everything from travel bookings to expenses, invoice processing, and more.
-
What are the main responsibilities of an Implementation Team Lead?
The Implementation Team Lead manages a team of Implementation Specialists, focusing on skill development, performance management, and achieving revenue goals.
-
What skills are important for this role?
Important skills include team management, coaching, data analysis, communication, and a deep understanding of implementation processes and Perk products.
-
What opportunities for career advancement are available at Perk?
Successful performance in this role can lead to promotions to roles such as Implementation Manager, Senior Implementation Manager, or leadership positions in other departments.
-
What is the salary range for this role?
The salary range for the Implementation Team Lead role in Boston, Massachusetts is estimated between $110,000 and $150,000 annually.
-
What benefits does Perk offer?
Perk offers comprehensive health insurance, paid time off, stock options, a retirement plan with company match, and various wellness programs.
-
What is the company culture like at Perk?
At Perk, we value being an owner, delivering a 7-star experience, and working as one team. We foster a culture of collaboration, innovation, and continuous learning.
-
How does Perk support employee growth and development?
Perk provides ample opportunities for career advancement and skill enhancement, including training programs and mentorship opportunities.
-
What is the work environment like in the Boston office?
The Boston office is a dynamic and collaborative environment with access to a diverse pool of skilled professionals and a vibrant cultural scene.
-
How can I apply for the Implementation Team Lead role?
To apply, please submit your resume and cover letter through our online application portal, highlighting your relevant experience, skills, and qualifications.
Locations
- Boston, Massachusetts, United States
Salary
121,000 - 165,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Managementintermediate
- Leadershipintermediate
- Performance Managementintermediate
- Coachingintermediate
- Mentoringintermediate
- Trainingintermediate
- Data Analysisintermediate
- Reportingintermediate
- Cross-functional Team Leadershipintermediate
- Problem-solvingintermediate
- Communicationintermediate
- Interpersonal Skillsintermediate
- Product Knowledgeintermediate
- Strategic Planningintermediate
- Customer Onboardingintermediate
- Implementation Processesintermediate
- Revenue Goal Achievementintermediate
- Project Managementintermediate
Required Qualifications
- Experience in managing a team of 4-7 people. (experience)
- Proven track record in performance management and skill development. (experience)
- Strong understanding of implementation processes and customer onboarding. (experience)
- Experience with data analysis and reporting. (experience)
- Excellent communication and interpersonal skills. (experience)
- Ability to coach and mentor team members effectively. (experience)
- Deep understanding of Perk products or similar SaaS platforms. (experience)
- Experience in developing and delivering training sessions. (experience)
- Strong problem-solving and strategic planning abilities. (experience)
- Experience in a fast-paced, dynamic environment. (experience)
- Ability to foster team camaraderie and collaboration. (experience)
- Experience in achieving revenue goals. (experience)
Responsibilities
- Manage a team of Implementation Specialists and Senior Implementation Specialists in North America.
- Conduct weekly 1:1 meetings with team members to ensure consistent performance and address any issues.
- Establish quarterly development objectives for each team member.
- Regularly review employee performance and provide feedback.
- Perform ongoing data analysis and reporting on team performance with actionable insights and strategies.
- Lead North America Implementation Specialist team meetings.
- Promote and foster team camaraderie and collaboration at all levels.
- Coach and mentor team members to enhance their skills and knowledge.
- Identify individual and team training needs and develop training programs.
- Onboard and train new Implementation Specialists.
- Maintain an in-depth and detailed understanding of Perk products.
- Develop specific training sessions based on identified needs.
- Act as a point of contact for the Implementation team.
- Collaborate with other departments to ensure seamless implementation processes.
- Contribute to the overall strategy and direction of the Implementation team.
- Ensure team members are aligned with company goals and objectives.
- Manage team resources effectively.
- Address and resolve any escalated issues or concerns.
- Stay up-to-date with industry trends and best practices.
Benefits
- general: Competitive salary and benefits package.
- general: Opportunity to work in a fast-growing, innovative company.
- general: Professional development opportunities.
- general: Comprehensive health insurance.
- general: Paid time off and holidays.
- general: Stock options or equity grants.
- general: Retirement plan with company match.
- general: Employee assistance program.
- general: Wellness programs.
- general: Flexible work arrangements.
- general: Opportunity to work with a diverse and talented team.
- general: Dynamic and collaborative work environment.
- general: Opportunity to make a significant impact on the company's success.
- general: Company-sponsored events and activities.
- general: Commuter benefits or transportation assistance.
Tags & Categories
Answer 10 quick questions to check your fit for Implementation Team Lead Careers at Perk - Boston, Massachusetts | Apply Now! @ Perk.
Related Books and Jobs