Lead Implementation Specialist (German Speaking) - Perk, Barcelona

Role Overview

Perk (formerly TravelPerk) is seeking a highly motivated and experienced Lead Implementation Specialist with German language proficiency to join our team in Barcelona. In this role, you will be responsible for owning high-complexity onboarding projects for our SMB and Enterprise customers across the DACH region. You will be working with Travel, Expense, and Invoice Perk Products, leading projects that often involve ERP integrations. As the Lead Implementation Specialist, you will be the driving force that keeps internal teams, customer stakeholders, and external partners aligned, ensuring smooth rollouts, rapid adoption, and successful go-lives.

Your deep product knowledge, strong financial acumen, and understanding of ERP systems will be crucial in guiding customers through sophisticated setups while acting as a trusted advisor. You will also lead by example, coaching team members and shaping a world-class implementation experience.

A Day in the Life

Here’s a glimpse into what your day might look like:

• Start the day by reviewing your project pipeline and prioritizing tasks for the day.
• Conduct a kickoff meeting with a new customer, outlining the implementation plan and setting expectations.
• Work with the customer's finance team to understand their existing invoice processing workflows and design a solution using Perk's Invoice module.
• Coordinate with the technical team to ensure the ERP integration is progressing smoothly.
• Troubleshoot any issues that arise during the implementation process.
• Provide training to the customer's employees on how to use the Perk platform.
• Attend a team meeting to share updates on your projects and collaborate with colleagues.
• Document best practices and contribute to the development of implementation methodologies.

Why Barcelona?

Barcelona is a vibrant and cosmopolitan city with a thriving tech scene. It offers a high quality of life, with beautiful beaches, world-class cuisine, and a rich cultural heritage. Barcelona is also a major hub for international business, making it an ideal location for Perk to expand its operations. Working in Barcelona provides the opportunity to collaborate with talented individuals from diverse backgrounds and contribute to the growth of a global company.

Career Path

At Perk, we are committed to providing our employees with opportunities for growth and development. The Lead Implementation Specialist role is a stepping stone to various career paths within the company. You could advance to a Senior Implementation Manager role, where you would be responsible for managing a team of implementation specialists. Alternatively, you could move into a product management role, where you would be responsible for defining the roadmap for Perk's Travel, Expense, and Invoice products. We also encourage cross-functional movement within Perk, allowing you to explore roles in sales, marketing, or customer success.

Salary and Benefits

We offer a competitive salary and benefits package that includes:

• Competitive salary commensurate with experience
• Comprehensive health insurance
• Paid time off
• Employee stock options
• Travel perks
• Wellness programs
• Team-building activities

Perk Culture

At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

How to Apply

If you are a highly motivated and experienced implementation specialist with a passion for helping customers succeed, we encourage you to apply. Please submit your resume and cover letter through our online application portal. Be sure to highlight your experience with ERP integrations, financial processes, and customer onboarding.

Frequently Asked Questions (FAQ)

1. What is Perk? Perk is the intelligent platform for travel and spend management, automating everything from travel bookings to expenses, invoice processing, and more.
2. What are the key responsibilities of a Lead Implementation Specialist? Owning high-complexity implementation projects, coordinating stakeholders, designing advanced setups, applying financial expertise, and coordinating technical teams.
3. What skills are required for this role? Project management, stakeholder management, ERP systems knowledge, financial acumen, communication skills, and German language proficiency.
4. What ERP systems are relevant to this role? NetSuite, Dynamics BC, and Dynamics F&O.
5. What is the career path for this role? Senior Implementation Manager, Product Management, or cross-functional roles within Perk.
6. What are the benefits of working at Perk? Competitive salary, health insurance, paid time off, employee stock options, travel perks, and wellness programs.
7. What is the company culture like at Perk? We value ownership, delivering a 7-star experience, working as one team, curiosity, purpose, and mindset.
8. Where is this role located? Barcelona, Spain.
9. Is German language proficiency required? Yes, fluency in German is required for this role.
10. What is the application process? Submit your resume and cover letter through our online application portal, highlighting relevant experience.