Lead Implementation Specialist – Travel & Spend (English Speaking)

About Perk

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. We automate everything from travel bookings to expenses, invoice processing, and more, eliminating shadow work and empowering real impact.

Trusted by over 10,000 companies worldwide, we're on a mission to tackle the $1.7 trillion problem of lost productivity per employee each week.

Founded in 2015, Perk has grown into a global company with offices worldwide. We value innovation, control, and simplicity to transform how businesses work and how people feel at work.

About the Role

As a Lead Implementation Specialist – Travel & Spend, you will own high-complexity onboarding projects for our SMB and Enterprise customers. You’ll work across Perk’s Travel, Expense, and Invoice products, leading projects that often involve ERP integrations.

You’ll be the driving force keeping internal teams, customer stakeholders, and external partners aligned, ensuring smooth rollouts, strong adoption, and successful go-lives. With your deep product knowledge, financial acumen, and understanding of ERP systems, you’ll guide customers through sophisticated setups while acting as a trusted advisor.

In this role, you’ll also lead by example, mentoring team members and helping shape a world-class implementation function.

What You'll Do

• Own and deliver high-complexity implementation projects involving ERP integrations, ensuring structured delivery and successful adoption across Travel & Spend.
• Coordinate multiple stakeholder groups, including finance leaders, project managers, IT teams, and external consultants, keeping everyone aligned on shared goals.
• Design advanced setups and complex customizations, applying creative problem-solving where standard solutions are not sufficient.
• Apply financial expertise to onboard Invoice modules, supporting customers with policies, workflows, and approval processes.
• Build a strong understanding of ERP systems and finance technology (e.g. NetSuite, Dynamics BC, Dynamics F&O); while you won’t be coding or troubleshooting, an interest in data flows and system interactions is essential.
• Coordinate internal and external technical teams to ensure integrations are delivered smoothly.
• Proactively resolve escalations and provide clear, solution-oriented guidance when challenges arise.
• Mentor and guide junior Implementation Specialists, sharing knowledge and best practices.
• Contribute to the development and improvement of implementation processes and methodologies.
• Act as a trusted advisor to customers, providing guidance and support throughout the implementation process.

A Day in the Life of a Lead Implementation Specialist

A typical day might involve:

• Leading a kickoff meeting with a new enterprise client to understand their specific needs and goals.
• Working with the technical team to configure ERP integrations and troubleshoot any issues.
• Developing a customized implementation plan for a complex project.
• Mentoring a junior Implementation Specialist on best practices for stakeholder management.
• Presenting a progress update to internal stakeholders and addressing any concerns.
• Researching new ERP technologies and how they can be integrated with Perk's platform.

Why Barcelona?

Barcelona is a vibrant and dynamic city with a thriving tech industry. It offers a high quality of life, a rich culture, and a diverse community. Working at Perk in Barcelona provides the opportunity to be part of a global team while enjoying the benefits of living in one of Europe's most exciting cities.

Career Path

The Lead Implementation Specialist role offers opportunities for career growth within Perk. You can advance to roles such as Senior Implementation Manager, Implementation Team Lead, or even explore opportunities in product management or customer success. Perk is committed to providing its employees with the resources and support they need to reach their full potential.

Salary & Benefits

Perk offers a competitive salary and benefits package, including:

• Competitive salary commensurate with experience.
• Comprehensive health insurance.
• Paid time off and holidays.
• Employee stock options.
• Company-sponsored events and activities.
• Wellness programs.
• Generous parental leave policy.

Perk Culture

At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

How to Apply

Interested in joining the Perk team? Apply online through our careers page. Be sure to submit your resume and a cover letter highlighting your relevant experience and skills.

FAQ

1. What is Perk? Perk is the intelligent platform for travel and spend management.
2. What does a Lead Implementation Specialist do? They own high-complexity onboarding projects and guide customers through sophisticated setups.
3. What skills are important for this role? ERP knowledge, stakeholder management, and financial acumen are crucial.
4. What ERP systems are relevant? NetSuite, Dynamics BC, and Dynamics F&O are examples.
5. Is this a remote position? This position is based in our Barcelona office.
6. What are the career growth opportunities? You can advance to roles such as Senior Implementation Manager or Team Lead.
7. What is the company culture like? We value ownership, customer experience, and teamwork.
8. What benefits does Perk offer? We offer comprehensive health insurance, paid time off, and stock options.
9. How do I apply? Apply online through our careers page.
10. What is the interview process like? The interview process typically involves multiple rounds, including interviews with the hiring manager and team members.