Lead Implementation Specialist, Travel & Spend (French Speaking) - Barcelona, Spain

Role Overview

Are you a seasoned implementation specialist with a passion for travel and spend management solutions? Do you thrive in a fast-paced, global environment? Perk is seeking a Lead Implementation Specialist to join our team in Barcelona, Spain. In this role, you will own high-complexity onboarding projects for our SMB and Enterprise customers, with a strong focus on French-speaking regions. You’ll work across Perk’s Travel, Expense, and Invoice products, leading projects that often involve ERP integrations. Your expertise will be crucial in ensuring smooth rollouts, strong adoption, and successful go-lives. As a Lead Implementation Specialist, you'll be a trusted advisor to our customers, guiding them through sophisticated setups and sharing your deep product knowledge, financial acumen, and understanding of ERP systems. You will also mentor team members and contribute to shaping a world-class implementation function.

A Day in the Life

Here’s a glimpse into a typical day for our Lead Implementation Specialist:

• Begin your day by reviewing project timelines and deliverables for your active implementation projects.
• Conduct a kickoff meeting with a new customer, outlining the implementation process and setting expectations.
• Collaborate with the customer's finance team to understand their invoice processing workflows and configure Perk's Invoice module accordingly.
• Work with internal and external technical teams to ensure ERP integrations are progressing smoothly.
• Address and resolve any escalations that arise, providing clear and solution-oriented guidance.
• Mentor a junior team member, sharing your expertise and best practices.
• Prepare a progress report for stakeholders, highlighting key milestones and potential roadblocks.
• Stay up-to-date on the latest features and enhancements to Perk's Travel, Expense, and Invoice products.

Why Barcelona?

Barcelona is a vibrant and cosmopolitan city that offers a unique blend of culture, history, and innovation. As the home to Perk's European headquarters, Barcelona provides an exciting opportunity to work alongside a diverse and talented team. The city boasts a thriving tech scene, world-class cuisine, and stunning architecture. With its Mediterranean climate and beautiful beaches, Barcelona is an ideal location for those seeking a high quality of life. Working in Barcelona also provides access to a wide range of travel opportunities throughout Europe and beyond.

Career Path

At Perk, we are committed to providing our employees with opportunities for professional growth and development. The Lead Implementation Specialist role is a stepping stone to various career paths within our organization. With demonstrated success and leadership skills, you can advance to roles such as Implementation Manager, Senior Implementation Manager, or even leadership positions within our Customer Success or Product teams. We encourage our employees to pursue their passions and develop their skills, and we provide the resources and support necessary to help them achieve their career goals.

Salary & Benefits

Perk offers a competitive salary and benefits package that is designed to attract and retain top talent. In addition to a base salary commensurate with experience, we offer a comprehensive benefits package that includes health insurance, dental insurance, vision insurance, life insurance, employee stock options, paid parental leave, and generous vacation time. We also provide access to Perk's travel and spend management platform for personal use, as well as company-sponsored events and activities. The estimated salary range for this role in Barcelona is $65,000 - $95,000 USD annually, based on current market rates.

Perk Culture

At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. We are committed to creating a diverse and inclusive work environment where everyone feels valued and respected. We believe that our employees are our greatest asset, and we are dedicated to providing them with the resources and support they need to succeed. We foster a culture of collaboration, innovation, and continuous learning.

How to Apply

If you are excited about having a real impact and shaping how millions of people experience work, we encourage you to apply for the Lead Implementation Specialist role at Perk. To apply, please submit your resume and cover letter through our online application portal. In your cover letter, please highlight your relevant experience, skills, and qualifications, and explain why you are interested in joining the Perk team. We carefully review all applications and will contact qualified candidates for an interview. We look forward to hearing from you!

FAQ

1. What is Perk? Perk (formerly TravelPerk) is the intelligent platform for travel and spend management.
2. Where is Perk headquartered? Perk has headquarters in London and Boston, with offices globally.
3. What are Perk's core values? Perk values ownership, delivering a 7-star experience, and working as one team.
4. What ERP systems are relevant to this role? Knowledge of NetSuite, Dynamics BC, and Dynamics F&O is beneficial.
5. Is fluency in French required? Yes, fluency in French, both written and spoken, is essential.
6. What type of projects will I be working on? You will be working on high-complexity implementation projects involving ERP integrations for Travel & Spend.
7. What is the career path for this role? Potential career paths include Implementation Manager, Senior Implementation Manager, or leadership roles within Customer Success or Product teams.
8. What benefits does Perk offer? Perk offers a comprehensive benefits package including health insurance, dental insurance, vision insurance, and more.
9. What is the work environment like at Perk? Perk fosters a culture of collaboration, innovation, and continuous learning.
10. How do I apply for this position? Submit your resume and cover letter through our online application portal.