Longtail Account Manager - Chicago, Illinois

Role Overview

Are you a customer-focused and results-driven individual with a passion for account management? Perk is seeking a talented Account Manager to join our dynamic team in Chicago, Illinois. As an Account Manager, you will play a crucial role in ensuring customer satisfaction, driving growth, and maximizing margin within existing accounts. This role offers an exciting opportunity to work in a fast-paced, hyper-growth environment, where you will be responsible for managing a portfolio of small and medium-sized businesses (SMBs) in the North American market.

Perk is the intelligent platform for travel and spend management. Our tools automate everything from travel bookings to expenses and invoice processing. Trusted by over 10,000 companies worldwide, we are on a mission to eliminate shadow work and power real work with real impact.

A Day in the Life

As an Account Manager at Perk, your day-to-day activities will include:

• Managing a portfolio of SMB customers and developing strong relationships with key decision-makers.
• Gaining a deep understanding of your customers' businesses and leveraging this knowledge to maximize their usage of Perk.
• Identifying growth opportunities and developing your portfolio by adding new business.
• Leveraging data analytics to provide clients with regular business reviews and presentations.
• Becoming an expert on Perk's product portfolio to meet and exceed quarterly targets.
• Collaborating with internal Perk teams to ensure smooth product integrations.
• Prioritizing your time effectively to maximize impact in key business areas.

Why Chicago?

Chicago is a vibrant and diverse city that offers a unique blend of culture, innovation, and opportunity. Located in the heart of the Midwest, Chicago is a major hub for business, technology, and finance. With its rich history, world-class museums, and thriving culinary scene, Chicago provides a stimulating and enriching environment for professionals.

Joining the Perk team in Chicago means becoming part of a dynamic and growing company in a city that fosters innovation and collaboration. You'll have the opportunity to work alongside talented professionals, contribute to cutting-edge projects, and make a real impact on the future of travel and spend management.

Career Path

At Perk, we are committed to the growth and development of our employees. As an Account Manager, you will have opportunities to advance your career through:

• Senior Account Manager: Lead a larger portfolio of accounts and mentor junior team members.
• Account Director: Oversee a team of Account Managers and develop strategic account plans.
• Customer Success Manager: Focus on ensuring customer satisfaction and driving adoption of Perk products.
• Sales Manager: Lead a team of sales representatives and drive revenue growth.

We provide ongoing training, mentorship, and development programs to help you achieve your career goals and reach your full potential.

Salary & Benefits

The estimated salary range for the Longtail Account Manager position in Chicago, Illinois is $75,000 to $110,000 per year. This range is based on market data and considers factors such as experience, skills, and education.

In addition to a competitive salary, Perk offers a comprehensive benefits package that includes:

• Health, dental, and vision insurance
• Paid time off and holidays
• Flexible work arrangements
• Professional development opportunities
• Employee assistance program
• Wellness programs
• Travel perks and discounts
• Stock options or equity grants
• Retirement savings plan with employer match
• Life insurance and disability coverage
• Employee referral program

Perk Culture

At Perk, we are driven by our values, including being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries.

We foster a collaborative and supportive work environment where employees are empowered to take ownership, innovate, and make a difference. We believe in creating a workplace where everyone feels valued, respected, and inspired to do their best work.

How to Apply

If you are excited about the opportunity to join Perk and shape the future of travel and spend management, we encourage you to apply! To apply for the Longtail Account Manager position in Chicago, Illinois, please submit your resume and cover letter through our online application portal.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FAQ

1. What is Perk?

   Perk is the intelligent platform for travel and spend management, automating everything from travel bookings to expenses and invoice processing.

2. What does an Account Manager do at Perk?

   An Account Manager at Perk manages a portfolio of SMB customers, develops strong relationships, identifies growth opportunities, and ensures customer satisfaction.

3. What skills are required for this role?

   The key skills include account management, customer engagement, business development, data analysis, and communication skills.

4. What qualifications are needed for this position?

   A Bachelor's degree in a related field and proven experience in account management or sales are required.

5. What is the salary range for this role?

   The estimated salary range is $75,000 to $110,000 per year.

6. What benefits does Perk offer?

   Perk offers a comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.

7. What is the work environment like at Perk?

   Perk fosters a collaborative and supportive work environment where employees are empowered to innovate and make a difference.

8. What are the career advancement opportunities at Perk?

   There are opportunities to advance to Senior Account Manager, Account Director, Customer Success Manager, or Sales Manager roles.

9. How do I apply for this position?

   You can apply through our online application portal by submitting your resume and cover letter.

10. Is Perk an equal opportunity employer?

    Yes, Perk is an equal opportunity employer and values diversity at our company.