People Advisor - US

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.

We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

Visit www.perk.com to learn more.

We’re scaling rapidly across the US and Europe, and our global team of nearly 2,000 colleagues continues to grow rapidly. As we expand our reach, launch new products and enter new markets, we need to stay sharp, scalable and human. That’s where you come in.

We’re building a new team within People, and are looking for a People Advisor to manage day-to-day casework across performance, conduct, and policy-related issues. This role executes early flags, probation cases, attendance concerns, policy guidance, and formal PIPs. It is responsible for maintaining accurate and compliant documentation, providing high-quality support to managers, and ensuring consistent application of Perk people policies across the globe. We are hiring in London, Barcelona, and Chicago or Boston.

If you thrive in fast-paced environments, have experience handling multiple ER cases on a global remit, and want to make a meaningful impact on people and performance, we’d love to meet you.

What you’ll do:

• Reinforce leader-led decisions by co-piloting on ER cases with managers on case approach and each step of ER case management.
• Own day-to-day casework, including Performance management, probation, attendance, behavioural concerns, and policy queries.
• Ensure compliance and maintain accurate and complete documentation for each case.
• Provide data insights and highlight trends or early flags to ensure early intervention can be delivered.
• Ensure efficiency in case management and minimise case timelines from open to resolution as appropriate.
• Partner across the People Team and wider business to ensure smooth alignment and delivery of ER cases.

What success looks like:

• Manager satisfaction with co-pilot support provided on cases.
• Timely progression of cases and reduced delays.
• Strong partnership across the People Team and wider business.

Role Overview

As a People Advisor at Perk, you will play a crucial role in supporting our growing team by managing day-to-day employee relations (ER) casework. This includes handling performance management issues, probation cases, attendance concerns, behavioral issues, and policy queries. Your primary responsibility will be to ensure compliance, maintain accurate documentation, and provide high-quality support to managers, ensuring consistent application of Perk's people policies across the globe. This role requires a proactive individual with a strong understanding of HR policies and procedures, as well as excellent communication and problem-solving skills.

A Day in the Life

Here's a glimpse into a typical day as a People Advisor:

• Morning: Review and prioritize new ER cases, respond to manager inquiries regarding policy interpretations, and prepare for upcoming meetings with managers to discuss case strategies.
• Afternoon: Conduct investigations into employee complaints, document findings, and develop recommendations for resolution. Collaborate with the People Team to ensure alignment on case management and delivery.
• Evening: Analyze ER case data to identify trends and potential areas for early intervention. Update case documentation and ensure compliance with relevant employment laws and regulations.

Why Chicago, Illinois?

Chicago offers a vibrant and diverse environment, making it an ideal location for Perk's US operations. With a thriving business community, access to top talent, and a central location, Chicago provides numerous opportunities for professional growth and development. The city's rich culture, diverse neighborhoods, and world-class amenities make it an attractive place to live and work.

Career Path

At Perk, we are committed to providing our employees with opportunities for growth and advancement. The People Advisor role can lead to various career paths within the People Team, such as Senior People Advisor, HR Business Partner, or Employee Relations Manager. We encourage our employees to take ownership of their career development and provide the resources and support needed to achieve their goals.

Salary & Benefits

The estimated salary range for the People Advisor role in Chicago, Illinois is $80,000 - $110,000 per year. In addition to competitive compensation, Perk offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, and employee discounts.

Perk Culture

At Perk, we foster a culture of innovation, collaboration, and ownership. We value curiosity, purpose, and mindset, and we are committed to creating a supportive and inclusive work environment where everyone can thrive. Our values drive our actions, and we are dedicated to making a real impact on how millions of people experience work.

How to Apply

If you are excited about the opportunity to join our team and make a meaningful impact, we encourage you to apply. Please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of a People Advisor?

   A People Advisor is responsible for managing day-to-day employee relations (ER) casework, including performance management, probation cases, attendance concerns, behavioral issues, and policy queries.

2. What qualifications are required for this role?

   The ideal candidate will have proven experience in employee relations and case management, a strong understanding of HR policies and procedures, and excellent communication and problem-solving skills.

3. What is the typical career path for a People Advisor at Perk?

   The People Advisor role can lead to various career paths within the People Team, such as Senior People Advisor, HR Business Partner, or Employee Relations Manager.

4. What is the salary range for this position?

   The estimated salary range for the People Advisor role in Chicago, Illinois is $80,000 - $110,000 per year.

5. What benefits does Perk offer?

   Perk offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, and employee discounts.

6. What is the company culture like at Perk?

   At Perk, we foster a culture of innovation, collaboration, and ownership. We value curiosity, purpose, and mindset, and we are committed to creating a supportive and inclusive work environment.

7. How can I apply for this position?

   Please submit your resume and cover letter through our online application portal.

8. What is Perk's mission?

   Perk's mission is to power real work with real impact by eliminating shadow work that wastes hours, erodes morale, and saps innovation.

9. Where are Perk's headquarters located?

   Perk has headquarters in London and Boston.

10. How many employees does Perk have?

    Perk has more than 1,800 employees across 12 offices globally.