People Partner - Customer Care/Business Units at Perk - Birmingham, United Kingdom

About Perk

Perk (formerly TravelPerk) is revolutionizing travel and spend management with its intelligent platform. We eliminate manual work by automating travel bookings, expenses, invoice processing, and more. Our mission is to empower real work with real impact, trusted by over 10,000 companies like Wise, On Running, and Breitling. With over 1,800 employees across 12 global offices, including headquarters in London and Boston, we combine innovation, control, and simplicity to transform business operations.

Role Overview

We are seeking a highly motivated People Partner to join our dynamic team in Birmingham, United Kingdom. This role will partner with leaders across our Customer Care and other key business units. You will be instrumental in driving people strategies that enhance performance, engagement, and scalable growth. As a People Partner, you will collaborate closely with senior managers, translating company objectives into actionable people plans. Your clarity, commercial acumen, and dedication will empower leaders to make informed decisions and enable teams to thrive.

Day in the Life

• Strategic Partnership: Work with senior leaders to align people strategies with business goals, providing valuable insights and recommendations on all aspects of the employee lifecycle.
• Trusted Advisor: Serve as a trusted advisor and coach to managers, enhancing their leadership capabilities and fostering a high-performance culture.
• People Process Implementation: Implement and manage core HR processes, including performance management, compensation planning, and talent reviews, ensuring fairness and consistency.
• Change Management: Lead and facilitate change initiatives, ensuring smooth transitions and minimal disruption to business operations.
• Culture Building: Foster and promote a culture that reflects Perk’s core values, ensuring they are embedded in all people-related activities.
• Employee Relations: Manage employee relations issues, conducting thorough investigations and providing guidance to resolve conflicts effectively.
• Engagement Initiatives: Develop and implement employee engagement programs to boost morale, improve retention, and create a positive work environment.
• Data Analysis: Analyze HR data to identify trends and insights, using this information to drive continuous improvement and inform strategic decision-making.
• Policy Compliance: Stay informed on HR best practices and employment laws, ensuring the organization remains compliant and up-to-date.
• Cross-Functional Collaboration: Partner with other HR functions to deliver integrated HR solutions, ensuring a seamless and efficient employee experience.

Why Birmingham?

Birmingham is a vibrant and growing city, offering a high quality of life and a thriving business community. Located in the heart of the United Kingdom, Birmingham provides excellent access to other major cities and regions. The city boasts a rich cultural heritage, diverse culinary scene, and numerous recreational opportunities. Birmingham is also home to a talented and diverse workforce, making it an ideal location for Perk to expand its presence.

Career Path

At Perk, we are committed to the professional growth of our employees. A successful People Partner in this role can advance to roles such as Senior People Partner, HR Manager, or even lead specialized HR functions. We provide ongoing training and development opportunities to help you expand your skills and advance your career within the company.

Salary & Benefits

The estimated salary range for this position in Birmingham is £60,000 to £85,000 per year. In addition to a competitive salary, Perk offers a comprehensive benefits package, including:

• Health, dental, and vision insurance
• Life and disability insurance
• Generous vacation policy
• Paid parental leave
• Stock options
• Retirement plan
• Wellness programs
• Travel perks and employee discounts
• Professional development budget

Perk Culture

At Perk, we are driven by our values, including being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

How to Apply

If you are a motivated and experienced HR professional looking for a challenging and rewarding opportunity, we encourage you to apply. Please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

FAQ

1. What is Perk's mission?
   Perk's mission is to empower real work with real impact by eliminating manual processes and automating travel and spend management.
2. How many employees does Perk have?
   Perk has over 1,800 employees across 12 global offices.
3. What are Perk's core values?
   Perk's core values include being an owner, delivering a 7-star experience, and working as one team.
4. What is the salary range for this position?
   The estimated salary range for this position is £60,000 to £85,000 per year.
5. What benefits does Perk offer?
   Perk offers a comprehensive benefits package, including health insurance, dental insurance, vision insurance, life insurance, disability insurance, paid time off, and more.
6. What are the key responsibilities of a People Partner at Perk?
   Key responsibilities include partnering with leaders, implementing HR processes, managing employee relations, and driving employee engagement.
7. What qualifications are required for this role?
   Qualifications include experience as a People Partner or HR Business Partner, strong HR knowledge, excellent communication skills, and the ability to thrive in a fast-paced environment.
8. What is the career path for a People Partner at Perk?
   A People Partner can advance to roles such as Senior People Partner, HR Manager, or lead specialized HR functions.
9. What is it like to work at Perk?
   Perk offers a collaborative and supportive work environment with opportunities for professional growth and development.
10. How does Perk support diversity and inclusion?
    Perk drives diversity and inclusion initiatives within the organization, fostering a welcoming and equitable environment for all employees.