Senior Account Manager - AmTrav (Perk Group) - Chicago, Illinois

Role Overview

As a Senior Account Manager at AmTrav, part of the Perk Group, you will play a crucial role in managing and growing a portfolio of high-value accounts. This role is ideal for a dynamic and enthusiastic individual with a strong background in account management, a deep understanding of the travel industry, and a passion for building and nurturing client relationships. You will be responsible for ensuring customer satisfaction, identifying growth opportunities, and leveraging data analytics to provide valuable insights to clients. Collaboration with cross-functional teams across AmTrav and Perk will be essential to share best practices and contribute to the overall success of the organization.

A Day in the Life

Here’s a glimpse into a typical day for a Senior Account Manager at AmTrav:

• Morning: Start your day by reviewing your portfolio of accounts, checking for any urgent client requests or issues. Respond to emails and phone calls promptly, addressing any concerns and providing timely solutions.
• Mid-day: Prepare for client meetings by gathering relevant data and insights. Conduct business reviews with clients, presenting reports on their travel program performance and identifying areas for improvement. Discuss up-selling and cross-selling opportunities to enhance their travel management experience.
• Afternoon: Collaborate with internal teams, such as sales, marketing, and customer support, to ensure seamless service delivery to your clients. Participate in team meetings to share best practices and discuss strategies for account growth.
• Late Afternoon: Work on identifying new business opportunities within your portfolio, developing proposals and presentations to showcase the value of AmTrav's solutions. Follow up on leads and nurture relationships with potential clients.
• Evening: Wrap up your day by documenting all client interactions and updating account records. Plan for the next day's activities, prioritizing tasks and setting goals to ensure efficient account management.

Why Chicago?

Chicago is a vibrant and thriving city with a diverse economy and a rich cultural scene. Located in the heart of the Midwest, Chicago offers a strategic location for businesses looking to expand their reach across the United States. The city boasts a strong talent pool, with access to top universities and a highly skilled workforce. Additionally, Chicago's central location and excellent transportation infrastructure make it a convenient hub for travel and business operations. Working in Chicago provides opportunities for networking, professional growth, and access to a wide range of amenities and resources.

Career Path

The Senior Account Manager role at AmTrav offers a clear career path for ambitious individuals. Starting as a Senior Account Manager, you can progress to roles such as:

• Team Lead: Oversee a team of Account Managers, providing guidance and support to ensure the team meets its goals.
• Account Director: Manage a larger portfolio of high-value accounts, developing strategic plans to drive revenue growth and customer satisfaction.
• Regional Sales Manager: Lead a team of sales professionals, responsible for acquiring new clients and expanding the company's market presence in a specific region.
• Director of Customer Success: Develop and implement strategies to ensure customer success and retention, working closely with cross-functional teams to deliver exceptional service.

Salary & Benefits

The estimated salary range for a Senior Account Manager in Chicago, Illinois is between $90,000 and $140,000 per year, depending on experience and qualifications. In addition to a competitive salary, Perk offers a comprehensive benefits package, including:

• Health, dental, and vision insurance
• Life insurance and disability coverage
• Employee stock options
• 401(k) plan with company match
• Flexible spending account
• Employee assistance program
• Generous vacation and paid time off policy
• Travel Perks
• Wellness Programs
• Paid Parental Leave

Perk Culture

At Perk, we are driven by our values, such as being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. We foster a collaborative and supportive work environment where everyone is encouraged to contribute their ideas and make a real impact. If you are excited about shaping how millions of people experience work, we would love to have you on the team.

How to Apply

To apply for the Senior Account Manager position at AmTrav, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications, and explain why you are a good fit for the role. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of a Senior Account Manager? The key responsibilities include managing a portfolio of high-end customers, identifying growth opportunities, leveraging data analytics to provide business reviews, and developing strong client relationships.
2. What qualifications are required for this role? The qualifications include proven experience in account management, a strong understanding of the travel industry, excellent communication skills, and proficiency in data analysis.
3. What is the career path for a Senior Account Manager at AmTrav? The career path includes roles such as Team Lead, Account Director, Regional Sales Manager, and Director of Customer Success.
4. What is the salary range for this position? The estimated salary range is between $90,000 and $140,000 per year, depending on experience and qualifications.
5. What benefits does Perk offer? Perk offers a comprehensive benefits package, including health, dental, and vision insurance, life insurance, employee stock options, and a 401(k) plan.
6. What is the company culture like at Perk? Perk fosters a collaborative and supportive work environment, driven by values such as being an owner, delivering a 7-star experience, and working as one team.
7. Where is the job located? The job is located in Chicago, Illinois.
8. What is AmTrav? AmTrav is part of the Perk Group, redefining how businesses budget, book, and manage travel.
9. What is Perk? Perk (formerly TravelPerk) is an intelligent platform for travel and spend management, automating everything from travel bookings to expenses.
10. How can I apply for this position? You can apply by submitting your resume and cover letter through our online application portal.