Senior Account Manager - DACH at Perk: Powering Real Work in Barcelona

Are you a customer-oriented and results-driven professional with a passion for account management and a deep understanding of the DACH market? Do you thrive in a fast-paced, hyper-growth environment and want to make a real impact on a global scale? If so, Perk (formerly TravelPerk) is looking for a Senior Account Manager to join our dynamic team in Barcelona, Spain.

As a Senior Account Manager at Perk, you will be at the forefront of our mission to power real work by transforming how businesses manage travel and spend. You will be responsible for managing a portfolio of large SMB accounts within the DACH region, helping them streamline their travel and expense management workflows using Perk's innovative platform.

Role Overview

In this role, you will leverage your expertise in account management, customer success, and SaaS solutions to build strong relationships with key stakeholders within your accounts. You will act as a trusted advisor, consulting customers on how to best utilize Perk's unified Travel and Spend capabilities to optimize their expense reconciliation and cost control. You will also be responsible for identifying cross-sell and upsell opportunities to drive adoption of our Spend product, including corporate cards, automated invoice processing, and expense management features.

Following our recent acquisition and rebranding, this role now encompasses our fully integrated Travel and Spend ecosystem. The ideal candidate possesses a genuine hunger to navigate their accounts in a fast-changing, hyper-growth environment, and is ready to roll up their sleeves and work hard. You will play a critical role in ensuring customer satisfaction, driving growth within existing accounts, and contributing to the overall success of Perk.

A Day in the Life

Here's a glimpse into what a typical day might look like as a Senior Account Manager at Perk:

• Morning: Start your day by reviewing your customer portfolio and prioritizing tasks. Check for any urgent requests or issues from your accounts. Prepare for scheduled customer calls and product demonstrations.
• Mid-day: Conduct calls with customers to discuss their business goals, identify opportunities for improvement, and provide product updates. Deliver product demonstrations to showcase the benefits of Perk's Travel and Spend solutions.
• Afternoon: Collaborate with internal teams (e.g., sales, marketing, product) to address customer needs and resolve issues. Prepare reports on account performance and identify areas for growth. Research industry trends and best practices to stay up-to-date on the latest developments.
• End of Day: Follow up with customers on outstanding requests and ensure their satisfaction. Plan for the next day's activities and prioritize tasks. Dedicate time to professional development and learning new skills.

Why Barcelona?

Barcelona is a vibrant and cosmopolitan city that offers a unique blend of culture, history, and innovation. As the headquarters for our Senior Account Manager - DACH role, you'll be immersed in a dynamic business environment with access to a diverse talent pool and a thriving startup ecosystem.

Here are a few reasons why Barcelona is a great place to live and work:

• Quality of Life: Barcelona offers a high quality of life with its beautiful beaches, world-class cuisine, and vibrant nightlife.
• Innovation Hub: Barcelona is a leading innovation hub with a growing number of startups and tech companies.
• International Community: Barcelona is a diverse and international city with a large expat community.
• Strategic Location: Barcelona is strategically located in Europe, providing easy access to other major cities.
• Cultural Richness: Barcelona is a city steeped in history and culture, with numerous museums, galleries, and historical landmarks.

Career Path

At Perk, we are committed to providing our employees with opportunities for professional growth and development. As a Senior Account Manager, you will have the opportunity to advance your career within the Account Management team or explore other roles within the company.

Here are a few potential career paths for a Senior Account Manager at Perk:

• Team Lead: Lead and mentor a team of Account Managers.
• Account Director: Manage a portfolio of strategic accounts.
• Customer Success Manager: Focus on ensuring customer satisfaction and retention.
• Sales Manager: Lead a team of sales representatives.
• Product Manager: Contribute to the development of Perk's Travel and Spend platform.

Salary & Benefits

Perk offers a competitive salary and benefits package that is designed to attract and retain top talent. The salary range for this position is estimated to be between EUR 70,000 and EUR 100,000 per year, depending on experience and qualifications. This range is based on market research and industry standards for similar roles in Barcelona, Spain. Please note that the final salary will be determined based on the candidate's qualifications, experience, and interview performance. While we strive for transparency, this range is an estimate, and the final offer may vary.

In addition to a competitive salary, Perk also offers a comprehensive benefits package that includes:

• Comprehensive health insurance coverage
• Generous paid time off and vacation policy
• Stock options or equity grants
• Employee travel discounts and perks
• Company-sponsored social events and team-building activities
• Professional development budget
• Flexible work arrangements (e.g., remote work options)
• Commuter benefits
• Wellness programs
• Employee assistance program (EAP)
• Pension plan or 401(k) with company match
• Life insurance
• Disability insurance

Perk Culture

At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

How to Apply

If you are a passionate and driven individual who is looking for a challenging and rewarding opportunity, we encourage you to apply for the Senior Account Manager - DACH position at Perk. To apply, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

FAQ

1. What is Perk?

   Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Our tools automate everything from travel bookings to expenses, invoice processing, and more.

2. What is the DACH market?

   DACH refers to the region encompassing Germany, Austria, and Switzerland.

3. What are the key responsibilities of a Senior Account Manager?

   Key responsibilities include managing a portfolio of SMB accounts, building relationships with key stakeholders, and driving adoption of Perk's Travel and Spend solutions.

4. What qualifications are required for this role?

   Qualifications include experience in account management, a strong understanding of the DACH market, and experience with SaaS solutions.

5. What is the salary range for this position?

   The estimated salary range is between EUR 70,000 and EUR 100,000 per year, depending on experience and qualifications.

6. What benefits does Perk offer?

   Perk offers a comprehensive benefits package that includes health insurance, paid time off, stock options, and more.

7. What is the company culture like at Perk?

   Perk has a collaborative and supportive work environment that values curiosity, purpose, and mindset.

8. What are the opportunities for career growth at Perk?

   Perk offers opportunities for professional growth and development within the Account Management team and other areas of the company.

9. Where is this position located?

   This position is located in Barcelona, Spain.

10. How do I apply for this position?

    To apply, please submit your resume and cover letter through our online application portal.