Senior Business Travel Consultant (French Speaking) - Edinburgh

Role Overview

As a Senior Business Travel Consultant at Perk in Edinburgh, you will be responsible for delivering an exceptional, seven-star service experience to our senior leaders, executives, and high-value corporate clients. This role requires a deep understanding of the nuances of executive travel, recognizing that it's not just transactional but highly personalized, time-critical, and relationship-driven. You will be the primary point of contact for these VIP travelers, managing all aspects of their travel arrangements with precision and care. This position demands a proactive approach, anticipating needs before they arise and providing solutions that exceed expectations.

A Day in the Life

A typical day for a Senior Business Travel Consultant involves managing complex travel itineraries, often with last-minute changes. You'll start by reviewing upcoming travel schedules, ensuring all bookings are confirmed and accurate. Throughout the day, you'll handle requests for new travel arrangements, modifications to existing plans, and troubleshooting any issues that may arise. Communication is key, as you'll be in constant contact with travelers, executive assistants, and travel vendors. You'll also be responsible for maintaining detailed records of all travel arrangements and ensuring compliance with company policies. Time management, problem-solving, and a calm demeanor are essential to success in this role. Fluency in French will be utilized in daily interactions, providing a seamless experience for French-speaking clients.

Why Edinburgh?

Edinburgh is a vibrant and culturally rich city, offering a high quality of life and a thriving business environment. As Perk's presence grows in the UK, Edinburgh provides an excellent location to expand our travel consulting services. The city's strong talent pool, combined with its central location and excellent transportation links, makes it an ideal hub for serving our European clients. Working in Edinburgh means being part of a close-knit team in a dynamic and supportive environment. You'll have the opportunity to explore the city's historic landmarks, enjoy its vibrant arts scene, and take advantage of its many outdoor activities. Edinburgh offers a unique blend of tradition and innovation, making it an exciting place to live and work.

Career Path

At Perk, we are committed to fostering the professional growth of our employees. As a Senior Business Travel Consultant, you'll have the opportunity to advance your career through a variety of paths. You could move into a team lead role, overseeing a group of travel consultants and providing guidance and support. Another option is to specialize in a particular area of travel, such as international travel or group travel. You could also transition into a training role, sharing your expertise with new hires and developing training programs. We provide ongoing training and development opportunities to help you expand your skills and reach your full potential. Our leadership team is dedicated to identifying and nurturing talent, ensuring that our employees have the resources and support they need to succeed.

Salary & Benefits

Perk offers a competitive salary and benefits package for the Senior Business Travel Consultant role in Edinburgh. The estimated salary range for this position is between $45,000 and $65,000 USD per year, depending on experience and qualifications. In addition to salary, we offer a comprehensive benefits package that includes health insurance, paid time off, retirement savings plan, and employee assistance program. We also provide travel discounts and perks, as well as opportunities for professional development and growth. Our benefits are designed to support the well-being of our employees and their families, ensuring that they have the resources they need to thrive both personally and professionally.

Perk Culture

At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. We foster a culture of innovation, collaboration, and continuous improvement. We believe in empowering our employees to take ownership of their work and make a meaningful impact. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. Our employees are passionate about travel and technology, and they are dedicated to providing exceptional service to our clients. We celebrate our successes and support each other through challenges.

How to Apply

If you are a highly motivated and experienced travel professional with a passion for providing exceptional service, we encourage you to apply for the Senior Business Travel Consultant role at Perk in Edinburgh. To apply, please submit your resume and cover letter through our online application portal. In your cover letter, please highlight your relevant experience and skills, as well as your interest in working at Perk. We carefully review all applications and will contact qualified candidates for an interview. The interview process typically involves a phone screening, followed by one or more in-person or virtual interviews. We are looking for candidates who are not only qualified for the role but also align with our company values and culture.

FAQ

1. What are the key responsibilities of a Senior Business Travel Consultant?
   The key responsibilities include managing end-to-end travel arrangements for executive and VIP clients, providing personalized travel recommendations, handling urgent travel disruptions, and acting as a trusted advisor.

2. What qualifications are required for this role?
   The required qualifications include proven experience in hospitality, premium travel, or luxury customer service, a strong understanding of contact centre operations, and excellent communication skills. Fluency in French is also essential.

3. Is GDS experience required?
   While GDS experience is a plus, it is not mandatory. We are happy to provide full GDS training for candidates who demonstrate the right service mindset, judgement, and attention to detail.

4. What is the salary range for this position?
   The estimated salary range for this position is between $45,000 and $65,000 USD per year, depending on experience and qualifications.

5. What benefits does Perk offer?
   Perk offers a comprehensive benefits package that includes health insurance, paid time off, retirement savings plan, and employee assistance program.

6. What is the work environment like at Perk?
   Perk fosters a culture of innovation, collaboration, and continuous improvement. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

7. What opportunities are there for career growth?
   At Perk, we are committed to fostering the professional growth of our employees. There are opportunities to move into team lead roles, specialize in a particular area of travel, or transition into a training role.

8. How does Perk support employee well-being?
   Perk offers wellness programs, flexible work arrangements, and an employee assistance program to support the well-being of our employees.

9. What is the interview process like?
   The interview process typically involves a phone screening, followed by one or more in-person or virtual interviews.

10. How can I learn more about Perk?
    Visit www.perk.com to learn more about our company and our values.