Senior Business Travel Consultant (German Speaking) - Barcelona, Spain

Role Overview

Are you passionate about delivering exceptional service and creating seamless travel experiences for VIP clients? Do you thrive in a fast-paced environment where attention to detail and proactive problem-solving are essential? If so, Perk is looking for a Senior Business Travel Consultant with German language skills to join our team in Barcelona!

As a Senior Business Travel Consultant, you will be responsible for managing the end-to-end travel arrangements for senior leaders, executives, and high-value corporate clients. This role requires a deep understanding of the unique needs of VIP travellers, the ability to handle complex itineraries, and a commitment to providing a seven-star service experience. You will act as a trusted advisor, anticipate traveler needs, and proactively resolve any issues that may arise. Your fluency in German will be crucial for serving German-speaking clients and ensuring clear communication throughout the travel process.

A Day in the Life

Here’s a glimpse into what your day might look like:

• Start your day by reviewing upcoming travel itineraries for VIP clients, ensuring all details are accurate and aligned with their preferences.
• Respond to incoming requests from executives and their assistants, providing expert recommendations for flights, hotels, and ground transportation.
• Manage complex multi-leg international itineraries, coordinating all aspects of the travel arrangements with meticulous attention to detail.
• Proactively monitor travel disruptions and quickly identify alternative solutions to minimize impact on the traveler's schedule.
• Build and maintain strong relationships with VIP clients, anticipating their needs and exceeding their expectations.
• Collaborate with internal teams to resolve any travel-related issues and ensure a smooth travel experience.
• Stay up-to-date with travel industry trends, regulations, and best practices.
• Use your German language skills to communicate effectively with German-speaking clients and partners.

Why Barcelona?

Barcelona is a vibrant and cosmopolitan city that offers a unique blend of culture, history, and innovation. As one of Europe's leading tech hubs, Barcelona is home to a thriving community of startups and established companies. Working in Barcelona provides you with the opportunity to:

• Experience a world-class city with a rich cultural heritage.
• Enjoy a high quality of life with excellent food, entertainment, and outdoor activities.
• Be part of a dynamic and innovative business environment.
• Network with talented professionals from around the world.
• Improve your Spanish language skills and immerse yourself in the local culture.

Career Path

At Perk, we are committed to providing our employees with opportunities for professional growth and development. The Senior Business Travel Consultant role can be a stepping stone to various career paths within the company, such as:

• Team Lead: Lead and mentor a team of travel consultants, overseeing their performance and ensuring they meet service standards.
• Account Manager: Manage relationships with key corporate clients, understanding their travel needs and providing customized solutions.
• Training Specialist: Develop and deliver training programs for new and existing travel consultants, ensuring they have the knowledge and skills to succeed.
• Operations Manager: Oversee the day-to-day operations of the travel consulting team, ensuring efficiency and effectiveness.

Salary & Benefits

The salary range for this position is estimated to be between 45,000 EUR and 65,000 EUR per year, depending on experience and qualifications. In addition to a competitive salary, Perk offers a comprehensive benefits package that includes:

• Comprehensive health insurance coverage.
• Generous vacation and paid time off policy.
• Employee stock options or equity plan.
• Retirement savings plan with company match.
• Travel discounts and perks.
• Company-sponsored events and activities.
• Flexible work arrangements (if applicable).
• Wellness programs and resources.
• Employee assistance program (EAP).
• Life insurance and disability coverage.

Perk Culture

At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. We are committed to creating a diverse and inclusive work environment where everyone feels valued and respected.

How to Apply

If you are a highly motivated and experienced travel professional with a passion for delivering exceptional service, we encourage you to apply for the Senior Business Travel Consultant (German Speaking) position in Barcelona. To apply, please submit your resume and cover letter through our online application portal.

FAQ

1. What are the key responsibilities of a Senior Business Travel Consultant?

   Managing end-to-end travel arrangements for VIP clients, providing expert recommendations, handling travel disruptions, and building strong relationships with clients.

2. What qualifications are required for this role?

   Experience in hospitality, premium travel, or luxury customer service; solid understanding of contact centre operations; and fluency in German.

3. What skills are essential for success in this role?

   Excellent communication, problem-solving, and time-management skills; ability to manage complex itineraries; and commitment to providing exceptional service.

4. What is the career path for a Senior Business Travel Consultant at Perk?

   Potential career paths include Team Lead, Account Manager, Training Specialist, and Operations Manager.

5. What is the salary range for this position?

   The estimated salary range is between 45,000 EUR and 65,000 EUR per year.

6. What benefits does Perk offer?

   Comprehensive health insurance, generous vacation policy, employee stock options, retirement savings plan, travel discounts, and more.

7. What is the company culture like at Perk?

   Perk values ownership, delivering a 7-star experience, and working as one team. We are committed to diversity and inclusion.

8. Is GDS experience required for this role?

   While GDS experience is an advantage, we are willing to provide training for candidates with the right service mindset.

9. What is the application process for this position?

   Please submit your resume and cover letter through our online application portal.

10. What opportunities for professional development does Perk offer?

    Perk is committed to providing employees with opportunities for professional growth and development through training programs and career advancement opportunities.