Senior Business Travel Consultant (German Speaking) Careers at Perk - Berlin, Germany | Apply Now!
Perk
Senior Business Travel Consultant (German Speaking) Careers at Perk - Berlin, Germany | Apply Now!
Job Description
Senior Business Travel Consultant (German Speaking) at Perk - Berlin
Role Overview
Perk (formerly TravelPerk) is seeking a highly skilled and customer-focused Senior Business Travel Consultant with German language proficiency to provide exceptional service to our executive and VIP clients. Based in Berlin, Germany, this role involves managing end-to-end travel arrangements, providing expert recommendations, and resolving travel disruptions with empathy and precision. The ideal candidate will have experience in executive travel consulting, hospitality, or luxury customer service, and possess a strong understanding of contact center operations. While GDS experience is a plus, we prioritize candidates with a service-oriented mindset, sound judgment, and meticulous attention to detail. This is an exciting opportunity to join a global company that is transforming the way businesses manage travel and expenses.A Day in the Life
As a Senior Business Travel Consultant, your day will be dynamic and varied. You will be responsible for handling travel requests from executive and VIP clients, ensuring their travel arrangements are seamless and tailored to their preferences. This includes booking flights, hotels, and ground transportation, as well as managing any special requests or requirements. You will also be responsible for proactively monitoring travel itineraries and addressing any potential issues or disruptions before they arise. In addition, you will spend time communicating with clients via phone, chat, and email, providing expert advice and support. You will collaborate with internal teams and external vendors to ensure smooth travel operations and maintain up-to-date knowledge of travel industry trends and regulations.Why Berlin?
Berlin is a vibrant and multicultural city that offers a high quality of life. As the capital of Germany, Berlin is a hub for business, culture, and innovation. The city boasts a thriving tech scene, a diverse culinary landscape, and a rich history. Berlin is also home to numerous parks, museums, and historical landmarks, providing ample opportunities for leisure and recreation. Living in Berlin offers access to a wide range of cultural events, festivals, and concerts. The city also has a well-developed public transportation system, making it easy to get around.Career Path
At Perk, we are committed to providing our employees with opportunities for growth and advancement. As a Senior Business Travel Consultant, you can advance your career by taking on additional responsibilities, such as mentoring junior team members or leading special projects. You can also explore opportunities to move into other areas of the company, such as account management, sales, or operations. We offer training and development programs to help our employees develop the skills and knowledge they need to succeed. We also encourage our employees to pursue certifications and other professional development opportunities.Salary & Benefits
The salary for this position is competitive and commensurate with experience. In addition to a competitive salary, Perk offers a comprehensive benefits package, including health insurance, paid time off, and retirement savings plan. We also offer a range of employee perks, such as travel discounts, wellness programs, and company-sponsored social events. We are committed to providing our employees with a supportive and rewarding work environment.Perk Culture
At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. We are committed to creating a diverse and inclusive work environment where everyone feels valued and respected. We encourage our employees to bring their authentic selves to work and to share their ideas and perspectives. We believe that by working together, we can achieve great things.How to Apply
To apply for the Senior Business Travel Consultant position in Berlin, please submit your resume and cover letter through our online application portal. Be sure to highlight your experience in executive travel consulting, customer service, and German language proficiency. We are looking for candidates who are passionate about providing exceptional service and who are eager to join a fast-growing company.FAQ
- What are the key responsibilities of a Senior Business Travel Consultant?
The key responsibilities include providing end-to-end support for executive and VIP business travel, offering expert recommendations, resolving travel disruptions, and managing communications across multiple channels. - What qualifications are required for this role?
Required qualifications include experience in executive travel consulting, hospitality, or luxury customer service, a strong understanding of contact center operations, and proficiency in German and English languages. - Is experience with GDS systems required?
Experience with GDS systems (Amadeus, Sabre, Galileo) is a plus but not mandatory. We prioritize candidates with a service-oriented mindset and attention to detail. - What is the salary range for this position?
The salary is competitive and commensurate with experience. Specific salary details will be discussed during the interview process. - What benefits does Perk offer?
Perk offers a comprehensive benefits package, including health insurance, paid time off, a retirement savings plan, travel discounts, wellness programs, and company-sponsored social events. - What is the work environment like at Perk?
Perk offers a collaborative and inclusive work environment that values diversity and teamwork. We encourage our employees to bring their authentic selves to work and to share their ideas and perspectives. - What opportunities for career growth are available at Perk?
Perk is committed to providing employees with opportunities for growth and advancement. Employees can take on additional responsibilities, mentor junior team members, lead special projects, or explore opportunities to move into other areas of the company. - How does Perk support employee well-being?
Perk offers wellness programs and resources to support employee physical and mental well-being. We also provide an employee assistance program (EAP) for confidential counseling and support services. - Does Perk offer flexible work arrangements?
Yes, Perk offers flexible work arrangements, including remote work options and flexible hours, to help employees balance their work and personal lives. - What is Perk's approach to diversity and inclusion?
Perk is committed to creating a diverse and inclusive work environment where everyone feels valued and respected. We believe that diversity drives innovation and that a variety of perspectives leads to better outcomes.
Locations
- Berlin, Germany
Salary
Estimated Salary Rangemedium confidence
60,500 - 82,500 EUR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Executive Travel Consultingintermediate
- VIP Travel Managementintermediate
- Business Travelintermediate
- Customer Serviceintermediate
- Hospitalityintermediate
- GDS (Amadeus, Sabre, Galileo)intermediate
- Travel Bookingintermediate
- Itinerary Planningintermediate
- Problem Solvingintermediate
- Communication Skillsintermediate
- Relationship Buildingintermediate
- Time Managementintermediate
- Multitaskingintermediate
- German Language Proficiencyintermediate
- English Language Proficiencyintermediate
- Customer Satisfaction (CSAT)intermediate
- Travel Technologyintermediate
- Conflict Resolutionintermediate
- Adaptabilityintermediate
- Attention to Detailintermediate
Required Qualifications
- Experience in Executive/VIP Business Travel Consulting, Hospitality, Premium Travel, or Luxury Customer Service. (experience)
- Understanding of contact center operations, including productivity, efficiency, and customer satisfaction balance. (experience)
- Ability to work effectively in a fast-paced environment and manage complex travel itineraries. (experience)
- Strong decision-making skills in the best interest of demanding clients. (experience)
- Excellent customer service and communication skills. (experience)
- Proficiency in German and English languages. (experience)
- Experience with GDS systems (Amadeus, Sabre, Galileo) is a plus but not mandatory. (experience)
- Exceptional service mindset, judgment, and attention to detail. (experience)
- Ability to handle complex and urgent travel changes with composure and professionalism. (experience)
- Proven track record of achieving high CSAT scores. (experience)
- Experience in managing end-to-end travel arrangements, including flights, hotels, transfers, and special requests. (experience)
- Knowledge of travel policies, guidelines, and duty of care responsibilities. (experience)
Responsibilities
- Provide end-to-end support for executive and VIP business travel arrangements, including flights, hotels, transfers, and special requests.
- Offer expert recommendations considering traveler preferences, company travel policies, and duty of care requirements.
- Provide quick, empathetic, and accurate solutions during travel disruptions or emergencies.
- Manage communications across multiple channels (phone, chat, email) in a dynamic executive care environment.
- Act as a trusted advisor to executive and VIP travelers, providing personalized and proactive support.
- Master complex and last-minute changes with calm and professional demeanor.
- Consistently achieve high CSAT scores while meeting productivity goals.
- Take ownership, demonstrate good judgment, and act responsibly in every interaction.
- Ensure seamless travel experiences for executive and VIP travelers.
- Proactively anticipate and address potential travel issues before they arise.
- Maintain up-to-date knowledge of travel industry trends, regulations, and best practices.
- Collaborate with internal teams and external vendors to ensure smooth travel operations.
- Provide exceptional customer service and build strong relationships with executive and VIP travelers.
- Adhere to company policies and procedures, including travel guidelines and security protocols.
Benefits
- general: Competitive salary and performance-based bonuses.
- general: Comprehensive health insurance coverage, including medical, dental, and vision.
- general: Generous paid time off (PTO) policy for vacation, sick leave, and personal days.
- general: Flexible work arrangements, including remote work options and flexible hours.
- general: Professional development opportunities, such as training programs, conferences, and workshops.
- general: Employee stock options or equity grants, allowing employees to share in the company's success.
- general: Wellness programs and resources to support employee physical and mental well-being.
- general: Travel perks and discounts on flights, hotels, and other travel-related expenses.
- general: Employee assistance program (EAP) for confidential counseling and support services.
- general: Company-sponsored social events and team-building activities.
- general: Commuter benefits or transportation assistance to help employees get to work.
- general: Retirement savings plan with company matching contributions.
- general: Life insurance and disability coverage for financial security.
- general: Parental leave benefits for new parents.
- general: Opportunities for career growth and advancement within the company.
- general: A collaborative and inclusive work environment that values diversity and teamwork.
- general: Employee recognition programs to celebrate achievements and contributions.
Tags & Categories
Answer 10 quick questions to check your fit for Senior Business Travel Consultant (German Speaking) Careers at Perk - Berlin, Germany | Apply Now! @ Perk.
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Senior Business Travel Consultant (German Speaking) Careers at Perk - Berlin, Germany | Apply Now!
Perk
Senior Business Travel Consultant (German Speaking) Careers at Perk - Berlin, Germany | Apply Now!
Job Description
Senior Business Travel Consultant (German Speaking) at Perk - Berlin
Role Overview
Perk (formerly TravelPerk) is seeking a highly skilled and customer-focused Senior Business Travel Consultant with German language proficiency to provide exceptional service to our executive and VIP clients. Based in Berlin, Germany, this role involves managing end-to-end travel arrangements, providing expert recommendations, and resolving travel disruptions with empathy and precision. The ideal candidate will have experience in executive travel consulting, hospitality, or luxury customer service, and possess a strong understanding of contact center operations. While GDS experience is a plus, we prioritize candidates with a service-oriented mindset, sound judgment, and meticulous attention to detail. This is an exciting opportunity to join a global company that is transforming the way businesses manage travel and expenses.A Day in the Life
As a Senior Business Travel Consultant, your day will be dynamic and varied. You will be responsible for handling travel requests from executive and VIP clients, ensuring their travel arrangements are seamless and tailored to their preferences. This includes booking flights, hotels, and ground transportation, as well as managing any special requests or requirements. You will also be responsible for proactively monitoring travel itineraries and addressing any potential issues or disruptions before they arise. In addition, you will spend time communicating with clients via phone, chat, and email, providing expert advice and support. You will collaborate with internal teams and external vendors to ensure smooth travel operations and maintain up-to-date knowledge of travel industry trends and regulations.Why Berlin?
Berlin is a vibrant and multicultural city that offers a high quality of life. As the capital of Germany, Berlin is a hub for business, culture, and innovation. The city boasts a thriving tech scene, a diverse culinary landscape, and a rich history. Berlin is also home to numerous parks, museums, and historical landmarks, providing ample opportunities for leisure and recreation. Living in Berlin offers access to a wide range of cultural events, festivals, and concerts. The city also has a well-developed public transportation system, making it easy to get around.Career Path
At Perk, we are committed to providing our employees with opportunities for growth and advancement. As a Senior Business Travel Consultant, you can advance your career by taking on additional responsibilities, such as mentoring junior team members or leading special projects. You can also explore opportunities to move into other areas of the company, such as account management, sales, or operations. We offer training and development programs to help our employees develop the skills and knowledge they need to succeed. We also encourage our employees to pursue certifications and other professional development opportunities.Salary & Benefits
The salary for this position is competitive and commensurate with experience. In addition to a competitive salary, Perk offers a comprehensive benefits package, including health insurance, paid time off, and retirement savings plan. We also offer a range of employee perks, such as travel discounts, wellness programs, and company-sponsored social events. We are committed to providing our employees with a supportive and rewarding work environment.Perk Culture
At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. We are committed to creating a diverse and inclusive work environment where everyone feels valued and respected. We encourage our employees to bring their authentic selves to work and to share their ideas and perspectives. We believe that by working together, we can achieve great things.How to Apply
To apply for the Senior Business Travel Consultant position in Berlin, please submit your resume and cover letter through our online application portal. Be sure to highlight your experience in executive travel consulting, customer service, and German language proficiency. We are looking for candidates who are passionate about providing exceptional service and who are eager to join a fast-growing company.FAQ
- What are the key responsibilities of a Senior Business Travel Consultant?
The key responsibilities include providing end-to-end support for executive and VIP business travel, offering expert recommendations, resolving travel disruptions, and managing communications across multiple channels. - What qualifications are required for this role?
Required qualifications include experience in executive travel consulting, hospitality, or luxury customer service, a strong understanding of contact center operations, and proficiency in German and English languages. - Is experience with GDS systems required?
Experience with GDS systems (Amadeus, Sabre, Galileo) is a plus but not mandatory. We prioritize candidates with a service-oriented mindset and attention to detail. - What is the salary range for this position?
The salary is competitive and commensurate with experience. Specific salary details will be discussed during the interview process. - What benefits does Perk offer?
Perk offers a comprehensive benefits package, including health insurance, paid time off, a retirement savings plan, travel discounts, wellness programs, and company-sponsored social events. - What is the work environment like at Perk?
Perk offers a collaborative and inclusive work environment that values diversity and teamwork. We encourage our employees to bring their authentic selves to work and to share their ideas and perspectives. - What opportunities for career growth are available at Perk?
Perk is committed to providing employees with opportunities for growth and advancement. Employees can take on additional responsibilities, mentor junior team members, lead special projects, or explore opportunities to move into other areas of the company. - How does Perk support employee well-being?
Perk offers wellness programs and resources to support employee physical and mental well-being. We also provide an employee assistance program (EAP) for confidential counseling and support services. - Does Perk offer flexible work arrangements?
Yes, Perk offers flexible work arrangements, including remote work options and flexible hours, to help employees balance their work and personal lives. - What is Perk's approach to diversity and inclusion?
Perk is committed to creating a diverse and inclusive work environment where everyone feels valued and respected. We believe that diversity drives innovation and that a variety of perspectives leads to better outcomes.
Locations
- Berlin, Germany
Salary
Estimated Salary Rangemedium confidence
60,500 - 82,500 EUR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Executive Travel Consultingintermediate
- VIP Travel Managementintermediate
- Business Travelintermediate
- Customer Serviceintermediate
- Hospitalityintermediate
- GDS (Amadeus, Sabre, Galileo)intermediate
- Travel Bookingintermediate
- Itinerary Planningintermediate
- Problem Solvingintermediate
- Communication Skillsintermediate
- Relationship Buildingintermediate
- Time Managementintermediate
- Multitaskingintermediate
- German Language Proficiencyintermediate
- English Language Proficiencyintermediate
- Customer Satisfaction (CSAT)intermediate
- Travel Technologyintermediate
- Conflict Resolutionintermediate
- Adaptabilityintermediate
- Attention to Detailintermediate
Required Qualifications
- Experience in Executive/VIP Business Travel Consulting, Hospitality, Premium Travel, or Luxury Customer Service. (experience)
- Understanding of contact center operations, including productivity, efficiency, and customer satisfaction balance. (experience)
- Ability to work effectively in a fast-paced environment and manage complex travel itineraries. (experience)
- Strong decision-making skills in the best interest of demanding clients. (experience)
- Excellent customer service and communication skills. (experience)
- Proficiency in German and English languages. (experience)
- Experience with GDS systems (Amadeus, Sabre, Galileo) is a plus but not mandatory. (experience)
- Exceptional service mindset, judgment, and attention to detail. (experience)
- Ability to handle complex and urgent travel changes with composure and professionalism. (experience)
- Proven track record of achieving high CSAT scores. (experience)
- Experience in managing end-to-end travel arrangements, including flights, hotels, transfers, and special requests. (experience)
- Knowledge of travel policies, guidelines, and duty of care responsibilities. (experience)
Responsibilities
- Provide end-to-end support for executive and VIP business travel arrangements, including flights, hotels, transfers, and special requests.
- Offer expert recommendations considering traveler preferences, company travel policies, and duty of care requirements.
- Provide quick, empathetic, and accurate solutions during travel disruptions or emergencies.
- Manage communications across multiple channels (phone, chat, email) in a dynamic executive care environment.
- Act as a trusted advisor to executive and VIP travelers, providing personalized and proactive support.
- Master complex and last-minute changes with calm and professional demeanor.
- Consistently achieve high CSAT scores while meeting productivity goals.
- Take ownership, demonstrate good judgment, and act responsibly in every interaction.
- Ensure seamless travel experiences for executive and VIP travelers.
- Proactively anticipate and address potential travel issues before they arise.
- Maintain up-to-date knowledge of travel industry trends, regulations, and best practices.
- Collaborate with internal teams and external vendors to ensure smooth travel operations.
- Provide exceptional customer service and build strong relationships with executive and VIP travelers.
- Adhere to company policies and procedures, including travel guidelines and security protocols.
Benefits
- general: Competitive salary and performance-based bonuses.
- general: Comprehensive health insurance coverage, including medical, dental, and vision.
- general: Generous paid time off (PTO) policy for vacation, sick leave, and personal days.
- general: Flexible work arrangements, including remote work options and flexible hours.
- general: Professional development opportunities, such as training programs, conferences, and workshops.
- general: Employee stock options or equity grants, allowing employees to share in the company's success.
- general: Wellness programs and resources to support employee physical and mental well-being.
- general: Travel perks and discounts on flights, hotels, and other travel-related expenses.
- general: Employee assistance program (EAP) for confidential counseling and support services.
- general: Company-sponsored social events and team-building activities.
- general: Commuter benefits or transportation assistance to help employees get to work.
- general: Retirement savings plan with company matching contributions.
- general: Life insurance and disability coverage for financial security.
- general: Parental leave benefits for new parents.
- general: Opportunities for career growth and advancement within the company.
- general: A collaborative and inclusive work environment that values diversity and teamwork.
- general: Employee recognition programs to celebrate achievements and contributions.
Tags & Categories
Answer 10 quick questions to check your fit for Senior Business Travel Consultant (German Speaking) Careers at Perk - Berlin, Germany | Apply Now! @ Perk.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs