Senior Business Travel Consultant (German Speaking) Careers at Perk - Edinburgh, Scotland | Apply Now!
Perk
Senior Business Travel Consultant (German Speaking) Careers at Perk - Edinburgh, Scotland | Apply Now!
Job Description
Senior Business Travel Consultant (German Speaking) - Edinburgh, Scotland
About Perk
Perk (formerly TravelPerk) is revolutionizing travel and spend management with its intelligent platform. We automate tasks from travel bookings to expense reports, empowering businesses to focus on what truly matters. Trusted by over 10,000 companies worldwide, we're committed to eliminating shadow work and driving real impact.
The Role: Senior Business Travel Consultant
We're seeking an exceptional Senior Business Travel Consultant with German language skills to deliver a 7-star service experience to our executives and VIP clients. This role goes beyond basic bookings; it's about providing highly personalized, time-critical support based on trust and strong relationships. Your expertise will ensure seamless travel experiences for our most valued clients.
A Day in the Life
- Managing end-to-end travel arrangements for executives and VIPs, including flights, hotels, transfers, and special requests.
- Providing expert travel recommendations while considering individual preferences, company travel policies, and duty of care requirements.
- Handling complex travel itineraries and last-minute changes with composure and professionalism.
- Responding promptly and effectively to travel disruptions and emergencies.
- Communicating with clients via phone, chat, and email, providing exceptional support at all times.
- Building strong relationships with key stakeholders, including travelers, travel suppliers, and internal teams.
Why Edinburgh?
Edinburgh offers a unique blend of history, culture, and modern innovation, making it an attractive location for professionals. Scotland's capital boasts a thriving tech industry, excellent quality of life, and easy access to both urban amenities and stunning natural landscapes. Joining our Edinburgh team provides an opportunity to contribute to a global company while enjoying the benefits of living in a vibrant European city.
Career Path
At Perk, we're committed to employee growth and development. The Senior Business Travel Consultant role can lead to various career paths within the company, including:
- Team Lead: Oversee a team of travel consultants, providing guidance and support.
- Account Manager: Manage relationships with key corporate clients, ensuring their travel needs are met.
- Training Specialist: Develop and deliver training programs for travel consultants.
- Quality Assurance Specialist: Monitor and evaluate the quality of service provided by travel consultants.
- Operations Manager: Manage the day-to-day operations of the travel consulting team.
Salary and Benefits
We offer a competitive salary and benefits package, including:
- Competitive base salary
- Comprehensive health insurance
- Paid time off
- Employee stock options
- Travel discounts
- Professional development opportunities
Perk Culture
Our company culture is built on values such as ownership, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge. We foster a collaborative and inclusive environment where employees are empowered to make a real impact.
How to Apply
Interested in joining the Perk team? Please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications.
Frequently Asked Questions
- What does a Senior Business Travel Consultant at Perk do? A Senior Business Travel Consultant manages travel arrangements for our executive and VIP clients, providing a personalized and proactive service.
- What qualifications are needed for this role? We require experience in executive or VIP travel management, fluency in German, and strong customer service skills.
- Is GDS experience required? GDS experience is a plus but not mandatory. We'll provide training for candidates with the right service mindset.
- What kind of support will I receive? You'll receive comprehensive training, ongoing coaching, and access to a supportive team environment.
- What opportunities for growth are available? We offer various career paths, including team leadership, account management, and training specialist roles.
- What is the company culture like? We foster a collaborative and inclusive environment where employees are empowered to make a real impact.
- What benefits do you offer? We provide a competitive salary, health insurance, paid time off, stock options, and travel discounts.
- What is the interview process like? The interview process typically involves an initial screening, a technical interview, and a final interview with the hiring manager.
- Can I work remotely? While this position is based in Edinburgh, we offer flexible work arrangements.
- What are your company values? Our values include ownership, delivering a 7-star experience, working as one team, and valuing curiosity, purpose, and mindset.
Locations
- Edinburgh, Scotland, United Kingdom
Salary
49,500 - 71,500 GBP / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Executive Travel Managementintermediate
- VIP Client Handlingintermediate
- German Language Proficiencyintermediate
- Travel Booking (Flights, Hotels, Transfers)intermediate
- Customer Service Excellenceintermediate
- Hospitality Experienceintermediate
- Contact Center Operationsintermediate
- Problem-Solvingintermediate
- Decision-Makingintermediate
- Travel Policy Knowledgeintermediate
- Duty of Care Protocolsintermediate
- GDS Systems (Amadeus, Sabre, Galileo - optional)intermediate
- Communication Skills (Written & Verbal)intermediate
- Time Managementintermediate
- Multitaskingintermediate
- Travel Industry Knowledgeintermediate
- Negotiation Skillsintermediate
- Relationship Buildingintermediate
- Conflict Resolutionintermediate
- Adaptabilityintermediate
- Attention to Detailintermediate
- Empathyintermediate
- Proactive Serviceintermediate
- MS Office Suiteintermediate
- CRM Softwareintermediate
- International Travel Regulationsintermediate
Required Qualifications
- Experience in Executive or VIP travel management (experience)
- Fluency in German (written and spoken) (experience)
- Strong customer service skills with a focus on providing a 7-star experience (experience)
- Knowledge of travel booking processes and systems (experience)
- Ability to handle complex travel itineraries and last-minute changes (experience)
- Excellent communication and interpersonal skills (experience)
- Problem-solving skills to resolve travel-related issues (experience)
- Ability to work in a fast-paced environment and meet deadlines (experience)
- Experience in the hospitality or luxury customer service industry is a plus (experience)
- GDS experience (Amadeus, Sabre, Galileo) is beneficial but not mandatory (experience)
- Understanding of travel policies and duty of care (experience)
- Proficiency in using travel booking software and tools (experience)
- Ability to maintain high CSAT scores while meeting productivity goals (experience)
- Strong organizational and time-management skills (experience)
- Ability to work independently and as part of a team (experience)
Responsibilities
- Provide end-to-end support for executive and VIP business travel, including flights, hotels, transfers, and special requests.
- Offer expert recommendations, considering traveler preferences, company travel policies, and duty of care.
- Provide prompt, empathetic, and accurate solutions for travel disruptions or emergencies.
- Manage communication across multiple channels (phone, chat, email) in a dynamic executive care environment.
- Act as a trusted advisor to executive and VIP travelers, offering personalized service.
- Handle complex and last-minute travel changes calmly and professionally.
- Ensure all travel arrangements align with company policies and budgetary guidelines.
- Maintain accurate records of all travel bookings and related documentation.
- Stay updated on travel industry trends, regulations, and best practices.
- Collaborate with other travel team members to provide seamless service.
- Achieve consistently high CSAT scores by delivering exceptional service.
- Meet or exceed productivity goals while maintaining a high level of accuracy and attention to detail.
- Proactively anticipate traveler needs and provide relevant information and assistance.
- Handle sensitive and confidential information with discretion and professionalism.
- Build and maintain strong relationships with key stakeholders, including travelers, travel suppliers, and internal departments.
Benefits
- general: Competitive salary and benefits package
- general: Opportunity to work for a fast-growing, innovative company
- general: Dynamic and collaborative work environment
- general: Professional development and growth opportunities
- general: Comprehensive health insurance coverage
- general: Generous paid time off policy
- general: Employee stock options
- general: Travel discounts and perks
- general: Company-sponsored events and activities
- general: Flexible work arrangements
- general: Wellness programs and resources
- general: Employee assistance program
- general: Life insurance
- general: Disability insurance
- general: Retirement savings plan with company match
- general: Paid parental leave
- general: Commuting benefits
- general: Modern and well-equipped office space
- general: Opportunity to work with a diverse and talented team
- general: Make a real impact on the company's success
Tags & Categories
Answer 10 quick questions to check your fit for Senior Business Travel Consultant (German Speaking) Careers at Perk - Edinburgh, Scotland | Apply Now! @ Perk.
Related Books and Jobs
Senior Business Travel Consultant (German Speaking) Careers at Perk - Edinburgh, Scotland | Apply Now!
Perk
Senior Business Travel Consultant (German Speaking) Careers at Perk - Edinburgh, Scotland | Apply Now!
Job Description
Senior Business Travel Consultant (German Speaking) - Edinburgh, Scotland
About Perk
Perk (formerly TravelPerk) is revolutionizing travel and spend management with its intelligent platform. We automate tasks from travel bookings to expense reports, empowering businesses to focus on what truly matters. Trusted by over 10,000 companies worldwide, we're committed to eliminating shadow work and driving real impact.
The Role: Senior Business Travel Consultant
We're seeking an exceptional Senior Business Travel Consultant with German language skills to deliver a 7-star service experience to our executives and VIP clients. This role goes beyond basic bookings; it's about providing highly personalized, time-critical support based on trust and strong relationships. Your expertise will ensure seamless travel experiences for our most valued clients.
A Day in the Life
- Managing end-to-end travel arrangements for executives and VIPs, including flights, hotels, transfers, and special requests.
- Providing expert travel recommendations while considering individual preferences, company travel policies, and duty of care requirements.
- Handling complex travel itineraries and last-minute changes with composure and professionalism.
- Responding promptly and effectively to travel disruptions and emergencies.
- Communicating with clients via phone, chat, and email, providing exceptional support at all times.
- Building strong relationships with key stakeholders, including travelers, travel suppliers, and internal teams.
Why Edinburgh?
Edinburgh offers a unique blend of history, culture, and modern innovation, making it an attractive location for professionals. Scotland's capital boasts a thriving tech industry, excellent quality of life, and easy access to both urban amenities and stunning natural landscapes. Joining our Edinburgh team provides an opportunity to contribute to a global company while enjoying the benefits of living in a vibrant European city.
Career Path
At Perk, we're committed to employee growth and development. The Senior Business Travel Consultant role can lead to various career paths within the company, including:
- Team Lead: Oversee a team of travel consultants, providing guidance and support.
- Account Manager: Manage relationships with key corporate clients, ensuring their travel needs are met.
- Training Specialist: Develop and deliver training programs for travel consultants.
- Quality Assurance Specialist: Monitor and evaluate the quality of service provided by travel consultants.
- Operations Manager: Manage the day-to-day operations of the travel consulting team.
Salary and Benefits
We offer a competitive salary and benefits package, including:
- Competitive base salary
- Comprehensive health insurance
- Paid time off
- Employee stock options
- Travel discounts
- Professional development opportunities
Perk Culture
Our company culture is built on values such as ownership, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge. We foster a collaborative and inclusive environment where employees are empowered to make a real impact.
How to Apply
Interested in joining the Perk team? Please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications.
Frequently Asked Questions
- What does a Senior Business Travel Consultant at Perk do? A Senior Business Travel Consultant manages travel arrangements for our executive and VIP clients, providing a personalized and proactive service.
- What qualifications are needed for this role? We require experience in executive or VIP travel management, fluency in German, and strong customer service skills.
- Is GDS experience required? GDS experience is a plus but not mandatory. We'll provide training for candidates with the right service mindset.
- What kind of support will I receive? You'll receive comprehensive training, ongoing coaching, and access to a supportive team environment.
- What opportunities for growth are available? We offer various career paths, including team leadership, account management, and training specialist roles.
- What is the company culture like? We foster a collaborative and inclusive environment where employees are empowered to make a real impact.
- What benefits do you offer? We provide a competitive salary, health insurance, paid time off, stock options, and travel discounts.
- What is the interview process like? The interview process typically involves an initial screening, a technical interview, and a final interview with the hiring manager.
- Can I work remotely? While this position is based in Edinburgh, we offer flexible work arrangements.
- What are your company values? Our values include ownership, delivering a 7-star experience, working as one team, and valuing curiosity, purpose, and mindset.
Locations
- Edinburgh, Scotland, United Kingdom
Salary
49,500 - 71,500 GBP / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Executive Travel Managementintermediate
- VIP Client Handlingintermediate
- German Language Proficiencyintermediate
- Travel Booking (Flights, Hotels, Transfers)intermediate
- Customer Service Excellenceintermediate
- Hospitality Experienceintermediate
- Contact Center Operationsintermediate
- Problem-Solvingintermediate
- Decision-Makingintermediate
- Travel Policy Knowledgeintermediate
- Duty of Care Protocolsintermediate
- GDS Systems (Amadeus, Sabre, Galileo - optional)intermediate
- Communication Skills (Written & Verbal)intermediate
- Time Managementintermediate
- Multitaskingintermediate
- Travel Industry Knowledgeintermediate
- Negotiation Skillsintermediate
- Relationship Buildingintermediate
- Conflict Resolutionintermediate
- Adaptabilityintermediate
- Attention to Detailintermediate
- Empathyintermediate
- Proactive Serviceintermediate
- MS Office Suiteintermediate
- CRM Softwareintermediate
- International Travel Regulationsintermediate
Required Qualifications
- Experience in Executive or VIP travel management (experience)
- Fluency in German (written and spoken) (experience)
- Strong customer service skills with a focus on providing a 7-star experience (experience)
- Knowledge of travel booking processes and systems (experience)
- Ability to handle complex travel itineraries and last-minute changes (experience)
- Excellent communication and interpersonal skills (experience)
- Problem-solving skills to resolve travel-related issues (experience)
- Ability to work in a fast-paced environment and meet deadlines (experience)
- Experience in the hospitality or luxury customer service industry is a plus (experience)
- GDS experience (Amadeus, Sabre, Galileo) is beneficial but not mandatory (experience)
- Understanding of travel policies and duty of care (experience)
- Proficiency in using travel booking software and tools (experience)
- Ability to maintain high CSAT scores while meeting productivity goals (experience)
- Strong organizational and time-management skills (experience)
- Ability to work independently and as part of a team (experience)
Responsibilities
- Provide end-to-end support for executive and VIP business travel, including flights, hotels, transfers, and special requests.
- Offer expert recommendations, considering traveler preferences, company travel policies, and duty of care.
- Provide prompt, empathetic, and accurate solutions for travel disruptions or emergencies.
- Manage communication across multiple channels (phone, chat, email) in a dynamic executive care environment.
- Act as a trusted advisor to executive and VIP travelers, offering personalized service.
- Handle complex and last-minute travel changes calmly and professionally.
- Ensure all travel arrangements align with company policies and budgetary guidelines.
- Maintain accurate records of all travel bookings and related documentation.
- Stay updated on travel industry trends, regulations, and best practices.
- Collaborate with other travel team members to provide seamless service.
- Achieve consistently high CSAT scores by delivering exceptional service.
- Meet or exceed productivity goals while maintaining a high level of accuracy and attention to detail.
- Proactively anticipate traveler needs and provide relevant information and assistance.
- Handle sensitive and confidential information with discretion and professionalism.
- Build and maintain strong relationships with key stakeholders, including travelers, travel suppliers, and internal departments.
Benefits
- general: Competitive salary and benefits package
- general: Opportunity to work for a fast-growing, innovative company
- general: Dynamic and collaborative work environment
- general: Professional development and growth opportunities
- general: Comprehensive health insurance coverage
- general: Generous paid time off policy
- general: Employee stock options
- general: Travel discounts and perks
- general: Company-sponsored events and activities
- general: Flexible work arrangements
- general: Wellness programs and resources
- general: Employee assistance program
- general: Life insurance
- general: Disability insurance
- general: Retirement savings plan with company match
- general: Paid parental leave
- general: Commuting benefits
- general: Modern and well-equipped office space
- general: Opportunity to work with a diverse and talented team
- general: Make a real impact on the company's success
Tags & Categories
Answer 10 quick questions to check your fit for Senior Business Travel Consultant (German Speaking) Careers at Perk - Edinburgh, Scotland | Apply Now! @ Perk.
Related Books and Jobs