Senior Business Travel Consultant (German Speaking) - Munich, Germany

Role Overview

As a Senior Business Travel Consultant specializing in German-speaking clients at Perk, you will be the primary point of contact for our executive and VIP travelers. You will provide a seven-star service experience, handling every aspect of their travel needs from initial booking to issue resolution. This role requires a deep understanding of the complexities of executive travel, the ability to anticipate needs, and the skill to navigate unforeseen challenges with grace and efficiency. Your expertise will ensure that our high-value clients experience seamless, stress-free travel, allowing them to focus on their core business objectives.

A Day in the Life

Your day will be filled with a variety of tasks, each requiring your expertise and attention to detail. You might start by reviewing upcoming travel itineraries for executive clients, proactively identifying potential issues and offering solutions before they arise. You will handle booking requests, secure premium accommodations, and arrange ground transportation. You will communicate with clients via phone, chat, and email, providing updates, answering questions, and addressing concerns. During travel disruptions, you will be the calm in the storm, rebooking flights, securing alternative accommodations, and keeping clients informed every step of the way. Throughout the day, you will collaborate with internal teams to ensure seamless travel experiences. You will also spend time documenting travel arrangements, updating client profiles, and staying abreast of industry trends and best practices.

Why Munich?

Munich is a vibrant and dynamic city, serving as a major hub for business and culture in Germany and Europe. It's a key location for Perk, allowing us to effectively serve our German-speaking clients. Living and working in Munich offers access to a thriving economy, a high quality of life, and a rich cultural scene. The city is well-connected, making it easy to travel throughout Europe. Munich also offers a diverse range of recreational activities, from hiking in the Alps to enjoying world-class museums and restaurants. Being based in Munich allows you to be at the heart of the action, contributing to Perk's success in the German market and beyond.

Career Path

At Perk, we are committed to investing in the growth and development of our employees. As a Senior Business Travel Consultant, you will have opportunities to advance your career within the company. You may progress to a team lead role, overseeing a group of travel consultants and providing guidance and support. You could also specialize in a particular area of executive travel, such as group travel or event planning. Additionally, there may be opportunities to move into other departments within Perk, such as sales or customer success. We encourage our employees to pursue their passions and develop their skills, providing the training and resources needed to achieve their career goals.

Salary & Benefits

The salary range for this position is estimated between $65,000 and $95,000 per year, depending on experience and qualifications. In addition to a competitive salary, Perk offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, and employee assistance program. We also offer travel discounts and perks, company-sponsored events and activities, and opportunities for professional development. We believe in rewarding our employees for their hard work and dedication, providing a supportive and enriching work environment.

Perk Culture

At Perk, we foster a culture of innovation, collaboration, and customer focus. We are passionate about transforming the way businesses manage travel and expenses, empowering them to focus on their core objectives. We value creativity, problem-solving, and a commitment to excellence. We are a diverse and inclusive team, representing over 70 countries. We believe in creating a supportive and welcoming environment where everyone can thrive. We encourage our employees to be themselves, to share their ideas, and to make a difference. If you are looking for a company that values your contributions and invests in your growth, Perk is the place for you.

How to Apply

To apply for the Senior Business Travel Consultant (German Speaking) position, please submit your resume and cover letter through our online application portal. In your cover letter, please highlight your relevant experience, skills, and qualifications. Be sure to emphasize your experience in executive or VIP travel, your German language proficiency, and your commitment to providing exceptional customer service. We look forward to reviewing your application and learning more about you.

FAQ

1. What is Perk? Perk is an intelligent platform for travel and spend management, automating everything from travel bookings to expenses and invoice processing.
2. What are the core responsibilities of a Senior Business Travel Consultant? Providing end-to-end support for executive and VIP business travel, offering expert recommendations, and delivering prompt solutions during travel disruptions.
3. What qualifications are required for this role? Experience in executive travel, fluency in German and English, strong customer service skills, and knowledge of GDS systems (preferred).
4. What is the salary range for this position? Estimated between $65,000 and $95,000 per year, depending on experience.
5. What benefits does Perk offer? Comprehensive health insurance, paid time off, retirement savings plan, travel discounts, and more.
6. What is the company culture like at Perk? Innovative, collaborative, customer-focused, diverse, and inclusive.
7. Where is the position located? Munich, Bavaria, Germany.
8. What opportunities are there for career growth at Perk? Opportunities to advance to team lead roles, specialize in specific areas of executive travel, or move into other departments.
9. How do I apply for this position? Submit your resume and cover letter through our online application portal.
10. Is GDS experience mandatory? No, GDS experience is preferred but not mandatory. Training will be provided if necessary.