Senior Business Travel Consultant (German Speakers) - Perk, Zurich

Are you passionate about delivering exceptional service and creating seamless travel experiences for VIP clients? Do you thrive in a fast-paced, dynamic environment where your problem-solving skills and attention to detail are highly valued? If so, Perk is looking for a Senior Business Travel Consultant to join our growing team in Zurich, Switzerland. As a key member of our executive travel services team, you will be responsible for managing all aspects of travel arrangements for senior leaders, executives, and high-value corporate clients, ensuring a 7-star experience every step of the way.

Role Overview

As a Senior Business Travel Consultant, you will be the primary point of contact for our executive and VIP travelers, providing personalized service and expert guidance to ensure their travel needs are met with the highest level of satisfaction. You will manage complex itineraries, anticipate potential issues, and proactively resolve any challenges that may arise. Your ability to build strong relationships with clients, vendors, and internal stakeholders will be crucial to your success in this role. You must be fluent in German and English to effectively communicate with our diverse client base and international partners.

A Day in the Life

Here's a glimpse into what your daily routine might look like:

• Start your day by reviewing upcoming travel itineraries for your assigned clients, proactively identifying any potential issues or opportunities for improvement.
• Respond to incoming travel requests from executives and VIPs, providing prompt and accurate information on flight options, hotel accommodations, and ground transportation.
• Book flights, hotels, and other travel-related services using GDS systems and online booking platforms.
• Negotiate with vendors to secure the best rates and amenities for your clients.
• Manage itinerary changes, cancellations, and rebookings with efficiency and professionalism.
• Handle travel-related emergencies, such as flight delays or lost luggage, providing timely assistance and support to travelers.
• Maintain accurate travel records and documentation, ensuring compliance with company policies and regulatory requirements.
• Build and maintain strong relationships with executive assistants and other key stakeholders.
• Stay up-to-date on travel industry trends, airline policies, and visa requirements.
• Collaborate with internal teams, such as finance and security, to ensure seamless travel experiences.

Why Zurich?

Zurich is not only a global financial hub but also a city renowned for its high quality of life, stunning scenery, and vibrant culture. As a Perk employee in Zurich, you'll have the opportunity to live and work in a city that seamlessly blends urban sophistication with natural beauty. Explore the picturesque Old Town, take a refreshing dip in Lake Zurich, or hike in the nearby Swiss Alps. Zurich's central location also makes it an ideal base for exploring other European destinations.

Career Path

At Perk, we are committed to fostering the growth and development of our employees. As a Senior Business Travel Consultant, you'll have opportunities to expand your skills and advance your career within our organization. Potential career paths include:

• Team Lead: Oversee a team of travel consultants, providing guidance, coaching, and support to ensure exceptional service delivery.
• Account Manager: Manage relationships with key corporate clients, serving as their primary point of contact for all travel-related needs.
• Training Specialist: Develop and deliver training programs to enhance the skills and knowledge of our travel consulting team.
• Operations Manager: Oversee the day-to-day operations of our travel services department, ensuring efficiency, compliance, and customer satisfaction.

Salary & Benefits

Perk offers a competitive salary and benefits package that is commensurate with experience and industry standards. The salary range for this position is estimated to be between $95,000 and $145,000 USD annually. In addition to a competitive salary, Perk provides a comprehensive benefits package that includes:

• Health insurance
• Paid time off
• Employee stock options
• Travel discounts
• Professional development opportunities
• Relocation assistance (if applicable)

Perk Culture

At Perk, we are driven by our values of being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.

How to Apply

If you are a highly motivated and experienced travel professional with a passion for delivering exceptional service, we encourage you to apply for the Senior Business Travel Consultant position at Perk. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications, and explain why you are the ideal candidate for this role.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Senior Business Travel Consultant at Perk?

   The primary responsibilities include managing end-to-end travel arrangements for executive and VIP clients, providing personalized service, handling complex itineraries, and ensuring a 7-star travel experience.

2. What qualifications are required for this position?

   The ideal candidate will have proven experience in hospitality, premium travel, or luxury customer service, a solid understanding of contact center operations, and excellent decision-making skills. Fluency in German is essential.

3. Is GDS experience required?

   While GDS experience is a strong advantage, it is not a barrier. Perk is happy to provide full GDS training for candidates who demonstrate the right service mindset, judgment, and attention to detail.

4. What is the salary range for this position?

   The salary range for this position is estimated to be between $95,000 and $145,000 USD annually, depending on experience and qualifications.

5. What benefits does Perk offer?

   Perk offers a comprehensive benefits package that includes health insurance, paid time off, employee stock options, travel discounts, and professional development opportunities.

6. What is the company culture like at Perk?

   Perk is a values-driven company that emphasizes ownership, exceptional service, and teamwork. We value curiosity, purpose, and mindset in our employees.

7. Where is the position located?

   The position is located in Zurich, Switzerland.

8. Is relocation assistance available?

   Relocation assistance may be available for qualified candidates.

9. What career advancement opportunities are available at Perk?

   Perk offers various career advancement opportunities, including Team Lead, Account Manager, Training Specialist, and Operations Manager positions.

10. How can I apply for this position?

    To apply, please submit your resume and cover letter through our online application portal.