## Senior Business Travel Consultant (Spanish Speaking) - Berlin, Germany Are you a travel enthusiast with a passion for providing exceptional service? Do you thrive in a fast-paced environment and enjoy managing complex travel arrangements? If so, Perk is looking for a Senior Business Travel Consultant (Spanish Speaking) to join our team in Berlin, Germany! In this role, you will be responsible for delivering a seven-star service experience to our executive and VIP travelers, ensuring their travel needs are met with precision and care. ### Role Overview As a Senior Business Travel Consultant, you will be the primary point of contact for our high-profile clients, managing all aspects of their travel arrangements, from flights and accommodations to ground transportation and bespoke requests. You will leverage your expertise in travel planning, customer service, and Spanish language proficiency to provide personalized recommendations, anticipate needs, and resolve any issues that may arise. Your goal will be to create a seamless and stress-free travel experience, allowing our clients to focus on their business objectives. ### A Day in the Life Here’s a glimpse into what your typical day might look like: * **Morning:** Start your day by reviewing upcoming travel itineraries for your VIP clients, proactively identifying potential issues and offering solutions. Respond to urgent travel requests and changes, ensuring prompt and accurate assistance. * **Mid-day:** Manage flight and hotel bookings, securing the best rates and accommodations based on client preferences and company policies. Coordinate ground transportation and other services as needed. Communicate with clients to confirm details and provide updates. * **Afternoon:** Handle travel disruptions, such as flight delays or cancellations, with empathy and efficiency. Rebook flights, arrange alternative accommodations, and provide support to minimize inconvenience. Address client inquiries and resolve any issues that may arise. * **Evening:** Prepare reports on travel expenses and bookings. Stay up-to-date with the latest travel trends and regulations. Collaborate with team members to ensure seamless service delivery. ### Why Berlin? Berlin is a vibrant and dynamic city with a rich history and culture. As the capital of Germany, it offers a unique blend of old and new, with world-class museums, historical landmarks, and a thriving arts scene. Berlin is also a major business hub, attracting companies and professionals from around the globe. Living and working in Berlin provides access to a diverse and international community, as well as a high quality of life. ### Career Path At Perk, we are committed to providing our employees with opportunities for growth and development. As a Senior Business Travel Consultant, you can advance your career by taking on more complex projects, mentoring junior team members, or specializing in a particular area of travel management. You can also explore opportunities to move into leadership roles within the company. ### Salary and Benefits We offer a competitive salary and benefits package that includes: * Competitive base salary, commensurate with experience * Health, dental, and vision insurance * Paid time off and holidays * Employee stock options * Travel discounts and perks * Professional development opportunities _**Note:** While the exact salary range will be discussed during the interview process, the estimated competitive market range for this role in Berlin is $55,000 - $75,000 USD annually. The currency is converted for candidate clarity._ ### Perk Culture At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. ### How to Apply If you are a highly motivated and customer-focused individual with a passion for travel, we encourage you to apply for the Senior Business Travel Consultant (Spanish Speaking) position in Berlin. To apply, please submit your resume and cover letter through our online application portal. ### Frequently Asked Questions (FAQ) 1. **What is Perk?** Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Our tools automate everything from travel bookings to expenses, invoice processing, and more. 2. **What are the key responsibilities of a Senior Business Travel Consultant?** Managing executive and VIP corporate travel, providing expert recommendations, handling travel disruptions, and ensuring compliance with travel policies. 3. **What qualifications are required for this role?** Experience in hospitality, premium travel, or luxury customer service; strong understanding of contact center operations; and proficiency in Spanish. 4. **What skills are important for success in this role?** Customer service, travel planning, VIP handling, communication, problem-solving, and time management. 5. **What is the work environment like at Perk?** Dynamic, collaborative, and supportive, with a focus on innovation and customer satisfaction. 6. **What opportunities are there for career growth at Perk?** Opportunities to take on more complex projects, mentor junior team members, or move into leadership roles. 7. **What benefits does Perk offer its employees?** Competitive salary, health insurance, paid time off, employee stock options, and travel discounts. 8. **How does Perk support employee well-being?** Wellness programs, company-sponsored events, and flexible work arrangements. 9. **What is Perk's approach to diversity and inclusion?** We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. 10. **How can I learn more about Perk?** Visit www.perk.com to learn more about our company, products, and culture.