Senior Implementation Specialist – Travel & Spend at Perk

Are you passionate about helping businesses streamline their travel and spend management processes? Do you thrive in a fast-paced, innovative environment where you can make a real impact? If so, Perk is looking for a Senior Implementation Specialist to join our team in Barcelona!

Role Overview

As a Senior Implementation Specialist, you will be the primary point of contact for our SMB customers, guiding them through the onboarding process and ensuring they achieve maximum value from our Travel & Spend platform. You will work closely with finance, HR, IT, and travel management teams to configure policies, workflows, and integrations, ensuring a seamless and successful implementation. Your technical curiosity and problem-solving skills will be essential in troubleshooting issues and delivering an exceptional onboarding experience.

A Day in the Life

Here’s a glimpse into what your day might look like:

• Morning: Kick off the day by reviewing the progress of your onboarding projects. Prepare for customer calls and address any outstanding questions or concerns.
• Mid-day: Conduct a workshop with a new customer, guiding them through the configuration of their Travel & Spend policies and workflows. Coordinate with the customer's finance team to ensure accurate data integration.
• Afternoon: Troubleshoot an ERP integration issue for an existing customer. Collaborate with internal teams to find a solution and ensure smooth data flow.
• Late Afternoon: Prepare a status report for your manager, highlighting key milestones and potential roadblocks. Plan for upcoming onboarding projects and allocate resources accordingly.

Why Barcelona?

Barcelona is a vibrant and cosmopolitan city known for its rich history, stunning architecture, and thriving tech scene. With its beautiful beaches, world-class cuisine, and endless cultural attractions, Barcelona offers a unique and inspiring environment to live and work. Our Barcelona office is located in the heart of the city, providing easy access to public transportation and a wide range of amenities.

Career Path

At Perk, we are committed to providing our employees with opportunities for professional growth and development. As a Senior Implementation Specialist, you can advance your career by taking on more complex projects, mentoring junior team members, or specializing in a particular area of our Travel & Spend platform. We also offer opportunities to move into other roles within the company, such as product management, sales, or customer success.

Salary & Benefits

Perk offers a competitive salary and benefits package, including:

• Competitive salary commensurate with experience
• Comprehensive health insurance
• Generous paid time off policy
• Stock options
• Employee assistance program
• Flexible work arrangements
• Travel perks and discounts
• Wellness programs
• Company-sponsored events and activities

Perk Culture

At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

How to Apply

If you are ready to join a dynamic and innovative team, we encourage you to apply for the Senior Implementation Specialist position. Please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of a Senior Implementation Specialist?

   The Senior Implementation Specialist leads onboarding projects, configures Travel & Spend setups, coordinates stakeholders, supports ERP integrations, manages HR integrations, and delivers an exceptional onboarding experience.

2. What qualifications are required for this role?

   We are looking for candidates with experience in implementation or onboarding roles, strong project management skills, knowledge of Travel and Spend management processes, and familiarity with ERP and HR integrations.

3. What skills are essential for success in this role?

   Essential skills include implementation, project management, stakeholder management, ERP integrations, communication, problem-solving, and technical curiosity.

4. What is the career path for a Senior Implementation Specialist at Perk?

   As a Senior Implementation Specialist, you can advance your career by taking on more complex projects, mentoring junior team members, or specializing in a particular area of our Travel & Spend platform. We also offer opportunities to move into other roles within the company.

5. What is the work environment like at Perk?

   Perk offers a dynamic and innovative work environment where employees are encouraged to be curious, take ownership, and work as one team. We value purpose and mindset, not just knowledge.

6. What benefits does Perk offer?

   Perk offers a competitive salary and benefits package, including comprehensive health insurance, generous paid time off, stock options, and travel perks.

7. What is the company culture like at Perk?

   At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential.

8. How does Perk support employee growth and development?

   Perk is committed to providing our employees with opportunities for professional growth and development through training programs, mentorship opportunities, and career advancement pathways.

9. What types of projects will I be working on as a Senior Implementation Specialist?

   You will be working on mid-complexity onboarding projects for SMB Travel & Spend customers, ensuring structured, efficient, and customer-focused delivery.

10. How does Perk contribute to the community?

    Perk is committed to making a positive impact on the community through various initiatives and partnerships. We encourage our employees to get involved and give back to the community.