Senior Implementation Specialist (French Speaking) Careers at Perk - Barcelona, Spain | Apply Now!
Perk
Senior Implementation Specialist (French Speaking) Careers at Perk - Barcelona, Spain | Apply Now!
Job Description
Senior Implementation Specialist (French Speaking) - Barcelona, Spain
Role Overview
Are you a passionate and experienced implementation specialist with a knack for ensuring customer success? Do you thrive in a fast-paced, dynamic environment and enjoy working with cutting-edge technology? If so, Perk is looking for a Senior Implementation Specialist to join our growing team in Barcelona, Spain. In this role, you will be the primary point of contact for our SMB customers in French-speaking regions, guiding them through the onboarding process and ensuring they realize the full value of our Travel & Spend platform from day one.
A Day in the Life
As a Senior Implementation Specialist, your day will be filled with a variety of tasks, all focused on ensuring our customers have a smooth and successful onboarding experience. Here's a glimpse of what you can expect:
- Project Management: Managing multiple onboarding projects simultaneously, ensuring they are on track and within budget.
- Customer Consultation: Working closely with customers to understand their specific needs and requirements, and tailoring the onboarding process accordingly.
- Configuration: Configuring the Travel & Spend platform to meet the customer's specific needs, including setting up policies, workflows, and integrations.
- Training: Providing training to customers on how to use the Travel & Spend platform.
- Troubleshooting: Identifying and resolving any issues that may arise during the onboarding process.
- Collaboration: Working closely with internal teams, such as sales, customer success, and engineering, to ensure a seamless onboarding experience.
- Documentation: Maintaining accurate and up-to-date project documentation.
Why Barcelona?
Barcelona is a vibrant and cosmopolitan city with a thriving tech scene. It's a great place to live and work, with a high quality of life, excellent food, and beautiful beaches. Perk's Barcelona office is located in the heart of the city, providing easy access to all that Barcelona has to offer.
Career Path
Perk is committed to providing its employees with opportunities for growth and development. As a Senior Implementation Specialist, you will have the opportunity to advance your career in a number of ways, including:
- Technical Expertise: Becoming a subject matter expert in the Travel & Spend platform.
- Project Management: Taking on larger and more complex onboarding projects.
- Leadership: Mentoring and training other implementation specialists.
- Management: Moving into a management role within the implementation team.
Salary & Benefits
Perk offers a competitive salary and benefits package, including:
- Competitive salary
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Employee assistance program
- Stock options
- Paid parental leave
- Generous vacation policy
- Company-sponsored events and activities
Perk Culture
At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. We’re committed to creating a diverse and inclusive work environment where everyone feels valued and respected.
How to Apply
If you are a passionate and experienced implementation specialist with a desire to make a real impact, we encourage you to apply. Please submit your resume and cover letter through our online application portal.
FAQ
- What is Perk?
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more.
- What does a Senior Implementation Specialist do?
A Senior Implementation Specialist leads the onboarding process for new customers, ensuring they are set up for success with our Travel & Spend platform.
- What skills are required for this role?
The required skills include project management, customer communication, technical troubleshooting, and a strong understanding of travel and expense management processes. Fluency in French is also required.
- What is the work environment like at Perk?
Perk offers a collaborative and supportive work environment with opportunities for growth and development.
- What are the benefits of working at Perk?
Perk offers a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, and stock options.
- What is the career path for a Senior Implementation Specialist?
A Senior Implementation Specialist can advance their career by taking on larger projects, mentoring other team members, or moving into a management role.
- Is this a remote position?
No, this is not a remote position. This role is located in our Barcelona office.
- What is the company culture like at Perk?
Perk has a strong company culture based on its values, such as being an owner, delivering a 7-star experience, and working as one team.
- How do I apply for this position?
You can apply for this position by submitting your resume and cover letter through our online application portal.
- What is the interview process like?
The interview process typically involves a phone screening, a virtual interview with the hiring manager, and a final interview with the team.
Locations
- Barcelona, Catalonia, Spain
Salary
60,500 - 82,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Implementationintermediate
- Onboardingintermediate
- Project Managementintermediate
- Customer Successintermediate
- Travel Managementintermediate
- Expense Managementintermediate
- ERP Integrationsintermediate
- HRIS Integrationsintermediate
- SSOintermediate
- SCIMintermediate
- Change Managementintermediate
- Stakeholder Managementintermediate
- Problem Solvingintermediate
- Technical Troubleshootingintermediate
- Communication (Written & Verbal)intermediate
- French Language Proficiencyintermediate
- Financial Acumenintermediate
Required Qualifications
- Proven experience in implementation or onboarding roles, preferably within a SaaS environment. (experience)
- Strong project management skills and the ability to manage multiple projects simultaneously. (experience)
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and internal stakeholders. (experience)
- Experience working with SMB customers. (experience)
- Understanding of travel and expense management processes and best practices. (experience)
- Familiarity with ERP and HRIS integrations. (experience)
- Technical aptitude and curiosity, with the ability to troubleshoot basic technical issues. (experience)
- Fluency in French is required. (experience)
- Ability to work independently and as part of a team. (experience)
- Strong problem-solving skills and attention to detail. (experience)
- Experience with change management principles and practices. (experience)
- Bachelor's degree in a related field is preferred. (experience)
Responsibilities
- Lead mid-complexity onboarding projects for SMB Travel & Spend customers, primarily in French-speaking regions.
- Ensure structured, efficient, and customer-focused delivery of onboarding services.
- Drive adoption and activation of Travel & Spend solutions by applying change management and financial understanding.
- Configure Travel & Spend setups, including policies, standard workflows, approval flows, and per diems.
- Coordinate stakeholders across finance, HR, IT, and travel management to ensure alignment and clarity on objectives.
- Support ERP integrations such as Spend Export File, DATEV, and Xero, troubleshooting as needed.
- Manage identity and HR integrations through SSO, HRIS, and SCIM, ensuring seamless technical setup.
- Deliver an exceptional onboarding experience, driving early booking and expense activity.
- Provide training and support to customers to ensure they are confident using the platform.
- Identify and escalate any issues or risks that may impact the success of the onboarding project.
- Contribute to the development of best practices and process improvements for the implementation team.
- Maintain accurate and up-to-date project documentation.
- Collaborate with sales and customer success teams to ensure a smooth handoff from sales to implementation and from implementation to ongoing support.
- Stay up-to-date on new features and functionality of the Travel & Spend platform.
Benefits
- general: Competitive salary and benefits package.
- general: Opportunity to work for a fast-growing, innovative company.
- general: Collaborative and supportive work environment.
- general: Opportunity to make a real impact on the success of our customers.
- general: Professional development opportunities.
- general: Flexible work arrangements.
- general: Generous vacation policy.
- general: Health insurance.
- general: Dental insurance.
- general: Vision insurance.
- general: Life insurance.
- general: Disability insurance.
- general: Employee assistance program.
- general: Stock options.
- general: Paid parental leave.
- general: Company-sponsored events and activities.
- general: Commuting Benefits.
- general: Wellness Programs.
- general: Retirement plan with company match.
Tags & Categories
Answer 10 quick questions to check your fit for Senior Implementation Specialist (French Speaking) Careers at Perk - Barcelona, Spain | Apply Now! @ Perk.
Related Books and Jobs
Senior Implementation Specialist (French Speaking) Careers at Perk - Barcelona, Spain | Apply Now!
Perk
Senior Implementation Specialist (French Speaking) Careers at Perk - Barcelona, Spain | Apply Now!
Job Description
Senior Implementation Specialist (French Speaking) - Barcelona, Spain
Role Overview
Are you a passionate and experienced implementation specialist with a knack for ensuring customer success? Do you thrive in a fast-paced, dynamic environment and enjoy working with cutting-edge technology? If so, Perk is looking for a Senior Implementation Specialist to join our growing team in Barcelona, Spain. In this role, you will be the primary point of contact for our SMB customers in French-speaking regions, guiding them through the onboarding process and ensuring they realize the full value of our Travel & Spend platform from day one.
A Day in the Life
As a Senior Implementation Specialist, your day will be filled with a variety of tasks, all focused on ensuring our customers have a smooth and successful onboarding experience. Here's a glimpse of what you can expect:
- Project Management: Managing multiple onboarding projects simultaneously, ensuring they are on track and within budget.
- Customer Consultation: Working closely with customers to understand their specific needs and requirements, and tailoring the onboarding process accordingly.
- Configuration: Configuring the Travel & Spend platform to meet the customer's specific needs, including setting up policies, workflows, and integrations.
- Training: Providing training to customers on how to use the Travel & Spend platform.
- Troubleshooting: Identifying and resolving any issues that may arise during the onboarding process.
- Collaboration: Working closely with internal teams, such as sales, customer success, and engineering, to ensure a seamless onboarding experience.
- Documentation: Maintaining accurate and up-to-date project documentation.
Why Barcelona?
Barcelona is a vibrant and cosmopolitan city with a thriving tech scene. It's a great place to live and work, with a high quality of life, excellent food, and beautiful beaches. Perk's Barcelona office is located in the heart of the city, providing easy access to all that Barcelona has to offer.
Career Path
Perk is committed to providing its employees with opportunities for growth and development. As a Senior Implementation Specialist, you will have the opportunity to advance your career in a number of ways, including:
- Technical Expertise: Becoming a subject matter expert in the Travel & Spend platform.
- Project Management: Taking on larger and more complex onboarding projects.
- Leadership: Mentoring and training other implementation specialists.
- Management: Moving into a management role within the implementation team.
Salary & Benefits
Perk offers a competitive salary and benefits package, including:
- Competitive salary
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Employee assistance program
- Stock options
- Paid parental leave
- Generous vacation policy
- Company-sponsored events and activities
Perk Culture
At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. We’re committed to creating a diverse and inclusive work environment where everyone feels valued and respected.
How to Apply
If you are a passionate and experienced implementation specialist with a desire to make a real impact, we encourage you to apply. Please submit your resume and cover letter through our online application portal.
FAQ
- What is Perk?
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more.
- What does a Senior Implementation Specialist do?
A Senior Implementation Specialist leads the onboarding process for new customers, ensuring they are set up for success with our Travel & Spend platform.
- What skills are required for this role?
The required skills include project management, customer communication, technical troubleshooting, and a strong understanding of travel and expense management processes. Fluency in French is also required.
- What is the work environment like at Perk?
Perk offers a collaborative and supportive work environment with opportunities for growth and development.
- What are the benefits of working at Perk?
Perk offers a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, and stock options.
- What is the career path for a Senior Implementation Specialist?
A Senior Implementation Specialist can advance their career by taking on larger projects, mentoring other team members, or moving into a management role.
- Is this a remote position?
No, this is not a remote position. This role is located in our Barcelona office.
- What is the company culture like at Perk?
Perk has a strong company culture based on its values, such as being an owner, delivering a 7-star experience, and working as one team.
- How do I apply for this position?
You can apply for this position by submitting your resume and cover letter through our online application portal.
- What is the interview process like?
The interview process typically involves a phone screening, a virtual interview with the hiring manager, and a final interview with the team.
Locations
- Barcelona, Catalonia, Spain
Salary
60,500 - 82,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Implementationintermediate
- Onboardingintermediate
- Project Managementintermediate
- Customer Successintermediate
- Travel Managementintermediate
- Expense Managementintermediate
- ERP Integrationsintermediate
- HRIS Integrationsintermediate
- SSOintermediate
- SCIMintermediate
- Change Managementintermediate
- Stakeholder Managementintermediate
- Problem Solvingintermediate
- Technical Troubleshootingintermediate
- Communication (Written & Verbal)intermediate
- French Language Proficiencyintermediate
- Financial Acumenintermediate
Required Qualifications
- Proven experience in implementation or onboarding roles, preferably within a SaaS environment. (experience)
- Strong project management skills and the ability to manage multiple projects simultaneously. (experience)
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and internal stakeholders. (experience)
- Experience working with SMB customers. (experience)
- Understanding of travel and expense management processes and best practices. (experience)
- Familiarity with ERP and HRIS integrations. (experience)
- Technical aptitude and curiosity, with the ability to troubleshoot basic technical issues. (experience)
- Fluency in French is required. (experience)
- Ability to work independently and as part of a team. (experience)
- Strong problem-solving skills and attention to detail. (experience)
- Experience with change management principles and practices. (experience)
- Bachelor's degree in a related field is preferred. (experience)
Responsibilities
- Lead mid-complexity onboarding projects for SMB Travel & Spend customers, primarily in French-speaking regions.
- Ensure structured, efficient, and customer-focused delivery of onboarding services.
- Drive adoption and activation of Travel & Spend solutions by applying change management and financial understanding.
- Configure Travel & Spend setups, including policies, standard workflows, approval flows, and per diems.
- Coordinate stakeholders across finance, HR, IT, and travel management to ensure alignment and clarity on objectives.
- Support ERP integrations such as Spend Export File, DATEV, and Xero, troubleshooting as needed.
- Manage identity and HR integrations through SSO, HRIS, and SCIM, ensuring seamless technical setup.
- Deliver an exceptional onboarding experience, driving early booking and expense activity.
- Provide training and support to customers to ensure they are confident using the platform.
- Identify and escalate any issues or risks that may impact the success of the onboarding project.
- Contribute to the development of best practices and process improvements for the implementation team.
- Maintain accurate and up-to-date project documentation.
- Collaborate with sales and customer success teams to ensure a smooth handoff from sales to implementation and from implementation to ongoing support.
- Stay up-to-date on new features and functionality of the Travel & Spend platform.
Benefits
- general: Competitive salary and benefits package.
- general: Opportunity to work for a fast-growing, innovative company.
- general: Collaborative and supportive work environment.
- general: Opportunity to make a real impact on the success of our customers.
- general: Professional development opportunities.
- general: Flexible work arrangements.
- general: Generous vacation policy.
- general: Health insurance.
- general: Dental insurance.
- general: Vision insurance.
- general: Life insurance.
- general: Disability insurance.
- general: Employee assistance program.
- general: Stock options.
- general: Paid parental leave.
- general: Company-sponsored events and activities.
- general: Commuting Benefits.
- general: Wellness Programs.
- general: Retirement plan with company match.
Tags & Categories
Answer 10 quick questions to check your fit for Senior Implementation Specialist (French Speaking) Careers at Perk - Barcelona, Spain | Apply Now! @ Perk.
Related Books and Jobs