Senior Product Operations Manager - Payments at Perk

Are you a seasoned product operations professional with a passion for payments? Do you thrive in a fast-paced, collaborative environment where you can make a real impact? If so, Perk is looking for a Senior Product Operations Manager to join our Payments team in London.

Role Overview

As a Senior Product Operations Manager, you will be responsible for driving operational excellence within the Payments product area. You will work closely with cross-functional teams to identify and solve systemic challenges, optimize processes, and ensure that our payment operations are running smoothly and efficiently. You will also be the internal voice of the customer, ensuring that our internal users have the tools and workflows they need to succeed.

This role requires a strategic thinker with a strong execution focus and a passion for delivering exceptional results. You should be comfortable working with data, identifying opportunities for improvement, and implementing changes that drive significant value. You should also be an excellent communicator and collaborator, with the ability to work effectively with cross-functional teams and stakeholders.

A Day in the Life

Here's a glimpse of what your day might look like:

• Start your day by reviewing key performance indicators (KPIs) and identifying any areas where performance is lagging.
• Meet with cross-functional teams to discuss ongoing projects and identify any roadblocks.
• Analyze data to identify opportunities for process optimization and automation.
• Design and implement new workflows and processes to improve efficiency and reduce errors.
• Coordinate responses to operational crises and work to resolve issues quickly and effectively.
• Collaborate with product managers and engineers to develop new features and enhancements for our payments platform.
• Present your findings and recommendations to stakeholders and gain buy-in for your proposed solutions.
• Stay up-to-date on industry trends and best practices in payment operations.

Why London?

London is a global hub for technology and finance, making it an ideal location for a product operations professional with a focus on payments. The city is home to a vibrant fintech ecosystem, with a wide range of companies and organizations working to innovate in the payments space. London also offers a high quality of life, with world-class cultural attractions, diverse communities, and excellent transportation options.

Perk's London office is located in the heart of the city, providing easy access to all that London has to offer. The office is a modern and collaborative workspace, designed to foster innovation and creativity. Perk also offers a range of benefits and perks to help employees thrive, both personally and professionally.

Career Path

This Senior Product Operations Manager role offers a clear path for career advancement within Perk. With success in this role, you could potentially move into a leadership position, such as Director of Product Operations or VP of Operations. You could also choose to specialize in a particular area of payment operations, such as risk management or fraud prevention.

Perk is committed to providing employees with opportunities for professional development and growth. We offer a range of training programs and resources to help employees develop their skills and advance their careers. We also encourage employees to take on new challenges and responsibilities, and we provide support and mentorship to help them succeed.

Salary & Benefits

The estimated salary range for this Senior Product Operations Manager role in London is $90,000 - $140,000 per year. The actual salary will be determined based on your experience, skills, and qualifications.

In addition to a competitive salary, Perk offers a comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Pension plan
• Employee stock options
• Paid parental leave
• Generous vacation policy
• Wellness programs
• Company-sponsored events and activities
• Travel perks and discounts
• Commuting assistance
• Professional development budget
• Access to learning resources and training programs

Perk Culture

At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

We believe that a diverse and inclusive workplace is essential for our success. We are committed to creating a welcoming and supportive environment where all employees can thrive. We encourage applications from people of all backgrounds and experiences.

How to Apply

If you're interested in applying for this Senior Product Operations Manager role, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and skills, and explain why you're a good fit for Perk and this role.

We review applications on a rolling basis, so we encourage you to apply as soon as possible. We look forward to hearing from you!

FAQ

1. What is Perk? Perk (formerly TravelPerk) is the intelligent platform for travel and spend management.
2. What does a Product Operations Manager do? A Product Operations Manager ensures smooth and efficient operation of product-related activities.
3. What are the key responsibilities of this role? Driving operational excellence, optimizing processes, and acting as the internal voice of the customer.
4. What skills are required for this role? Strong understanding of payments, data analysis, communication, and project management skills.
5. What is the career path for this role? Potential advancement to leadership positions like Director of Product Operations or VP of Operations.
6. What is the salary range for this role? The estimated salary range is $90,000 - $140,000 per year.
7. What benefits does Perk offer? A comprehensive benefits package including health, dental, vision, and life insurance, plus a pension plan and stock options.
8. What is the company culture like at Perk? Perk values being an owner, delivering a 7-star experience, and working as one team.
9. Where is the London office located? The London office is located in the heart of the city.
10. How do I apply for this role? Submit your resume and cover letter through our online application portal.