Workplace Experience Specialist at Perk - Boston, MA

Are you passionate about creating exceptional workplace experiences? Do you thrive in a fast-paced, innovative environment? Perk (formerly TravelPerk) is seeking a dedicated and proactive Workplace Experience Specialist to join our growing team in Boston, Massachusetts. As our US headquarters, the Boston office is a hub of activity, and you'll play a critical role in ensuring it operates smoothly and provides a 7-star experience for our employees.

Role Overview

As a Workplace Experience Specialist, you will be instrumental in maintaining and enhancing our workplace environment. Your primary focus will be on our Boston office, supporting approximately 45 employees. However, you will also have the opportunity to support our 39 employees based in Los Angeles and other hubs, requiring occasional travel. This role goes beyond traditional facility maintenance; it's about creating a welcoming, productive, and engaging workplace that fosters collaboration and innovation.

You will report to the Workplace Experience Manager and work closely with various teams to ensure the office meets the needs of our employees. Your critical and analytical mindset, coupled with a passion for continuous improvement, will be essential in identifying and addressing issues, streamlining processes, and enhancing the overall employee experience. We are looking for someone organized, structured, and able to effectively prioritize tasks and solve problems with a positive, can-do attitude.

A Day in the Life

Your day as a Workplace Experience Specialist will be dynamic and varied. Here’s a glimpse of what you can expect:

• Morning: Arrive at the office and conduct a walkthrough to assess the condition of the workspace. Check for any maintenance issues, cleanliness concerns, or supply shortages.
• Mid-Morning: Address any immediate issues identified during the walkthrough. This might involve coordinating with cleaning staff, contacting maintenance for repairs, or restocking supplies.
• Afternoon: Manage vendor relationships and oversee contracted services, such as food and beverage providers, cleaning services, and security. Plan and coordinate office events or activities to enhance employee engagement.
• Late Afternoon: Review and manage office budgets, track expenses, and ensure all invoices are processed accurately. Prepare reports on workplace operations and identify areas for improvement.
• End of Day: Conduct a final walkthrough to ensure the office is ready for the next day. Address any outstanding issues and prepare for upcoming events or activities.

Why Boston, Massachusetts?

Boston is a vibrant and dynamic city with a thriving tech industry, making it the perfect location for Perk's US headquarters. Our Boston office is located in a prime area with easy access to public transportation, restaurants, and other amenities. The city offers a rich cultural scene, excellent educational institutions, and a diverse community, making it an attractive place to live and work.

By joining our team in Boston, you'll have the opportunity to be part of a growing company in a dynamic city. You'll also be able to enjoy all that Boston has to offer, from its historic landmarks and cultural attractions to its world-class restaurants and vibrant nightlife.

Career Path

At Perk, we are committed to the growth and development of our employees. The Workplace Experience Specialist role is an excellent starting point for a career in workplace management and employee experience. With experience and demonstrated success, you can advance to roles such as Workplace Experience Manager, Facilities Manager, or even positions in Human Resources or Operations.

We provide ongoing training and development opportunities to help you expand your skills and knowledge. We also encourage our employees to take on new challenges and responsibilities, providing ample opportunities for career advancement.

Salary & Benefits

We offer a competitive salary and benefits package that includes:

• Competitive salary commensurate with experience
• Comprehensive health insurance (medical, dental, vision)
• Paid time off (vacation, sick leave, holidays)
• 401(k) with company match
• Employee stock options
• Professional development opportunities
• Wellness programs
• Flexible work arrangements
• Company-sponsored events and activities
• Commuter benefits
• Employee assistance program (EAP)
• Generous parental leave
• Life insurance
• Disability insurance

Perk Culture

At Perk, we are driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

We foster a culture of collaboration, innovation, and continuous improvement. We encourage our employees to take ownership of their work, challenge the status quo, and strive for excellence in everything they do. We also believe in having fun and celebrating our successes together.

How to Apply

If you are a passionate and proactive individual with a strong background in workplace management, we encourage you to apply for the Workplace Experience Specialist position at Perk. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and qualifications, and explain why you are interested in joining our team.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Workplace Experience Specialist?
   The key responsibilities include owning the daily workplace environment, ensuring a 7-star employee experience, managing office resources, overseeing contracted services, and planning office events.
2. What qualifications are required for this role?
   Proven experience in workplace management, strong organizational skills, excellent communication abilities, and proficiency in Microsoft Office Suite are required. A bachelor's degree is preferred.
3. What is the salary range for this position?
   The salary range for this position is estimated to be between $65,000 and $95,000 per year, depending on experience and qualifications.
4. What benefits does Perk offer?
   Perk offers a comprehensive benefits package, including health insurance, paid time off, 401(k) with company match, employee stock options, and professional development opportunities.
5. What is the work environment like at Perk?
   Perk fosters a culture of collaboration, innovation, and continuous improvement. We value curiosity, purpose, and mindset, and encourage our employees to take ownership of their work.
6. What opportunities for career advancement are available?
   With experience and demonstrated success, you can advance to roles such as Workplace Experience Manager, Facilities Manager, or even positions in Human Resources or Operations.
7. Is travel required for this position?
   Yes, occasional travel to support our employees in Los Angeles and other hubs may be required.
8. What is the interview process like?
   The interview process typically involves an initial phone screening, followed by one or more in-person or virtual interviews with members of our team.
9. How does Perk support employee well-being?
   Perk offers wellness programs, flexible work arrangements, company-sponsored events, and an employee assistance program to support employee well-being.
10. What are Perk's core values?
    Perk's core values include being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge.