Workplace Experience Specialist at Perk: Zurich, Switzerland

About Perk

Perk (formerly TravelPerk) is revolutionizing travel and spend management. We empower businesses to streamline their operations, automating everything from travel bookings to expense reports. By eliminating time-consuming manual tasks, we enable employees to focus on what truly matters: impactful work.

Trusted by over 10,000 companies worldwide, including industry leaders like Wise, On Running, and Fabletics, we are addressing the staggering $1.7 trillion problem of lost productivity due to shadow work. Our mission is to unlock the potential within every organization by optimizing how people experience work.

Founded in 2015, Perk has rapidly grown into a global company with over 1,800 employees across 12 offices, including our headquarters in London and Boston. We foster a culture of innovation, ownership, and exceptional customer service. If you're passionate about shaping the future of work, we encourage you to join our team.

Role Overview: Workplace Experience Specialist

As a Workplace Experience Specialist based in our vibrant Zurich office, you will play a critical role in creating and maintaining a world-class work environment for our employees. You'll be responsible for ensuring the smooth operation of our Zurich hub, while also providing support to our smaller hubs in Amsterdam, Munich, Berlin, and Vienna.

This is more than just a facilities management role. We're looking for someone who is passionate about employee experience and has a proactive, problem-solving mindset. You'll be empowered to identify opportunities for improvement and implement solutions that enhance the overall workplace environment.

A Day in the Life

Here's a glimpse into what a typical day might look like:

• Morning: Start your day by walking through the Zurich office, ensuring everything is clean, well-stocked, and functioning properly. Address any immediate issues, such as a broken coffee machine or a malfunctioning printer.
• Mid-day: Coordinate with vendors to schedule maintenance or repairs. Manage deliveries and ensure the office is stocked with supplies. Plan and execute employee events, such as team lunches or holiday celebrations.
• Afternoon: Respond to employee inquiries and requests related to workplace issues. Work on projects to improve the office environment, such as redesigning a common area or implementing a new sustainability initiative.
• Ongoing: Regular communication with the Workplace Real Estate Manager and other stakeholders to ensure alignment on priorities and objectives. Proactively identify and address potential issues before they escalate.

Why Zurich?

Zurich is a global hub for innovation and business, offering a high quality of life and a vibrant cultural scene. Our Zurich office is located in a central location, providing easy access to transportation, restaurants, and other amenities. As a Workplace Experience Specialist in Zurich, you'll have the opportunity to work in a dynamic and international environment, surrounded by talented and passionate colleagues.

Career Path

This role offers excellent opportunities for career growth within Perk. You could advance to a Senior Workplace Experience Specialist role, taking on greater responsibility for managing multiple locations or leading strategic initiatives. Alternatively, you could transition into a related role in facilities management, real estate, or human resources.

Salary & Benefits

Perk offers a competitive salary and benefits package, including:

• Competitive salary commensurate with experience.
• Comprehensive health insurance.
• Generous vacation and time off policy.
• Employee stock options.
• Professional development opportunities.
• Company-sponsored events and activities.

Perk Culture

At Perk, we are driven by our values of ownership, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge. We foster a culture of collaboration, innovation, and continuous improvement. We are committed to creating a workplace where everyone feels valued, respected, and empowered to reach their full potential.

How to Apply

If you are a passionate and proactive individual with a strong background in workplace experience, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and experience.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Workplace Experience Specialist?

   The key responsibilities include managing the daily workplace environment, ensuring smooth operations, addressing issues, managing resources, overseeing contracted services, and coordinating office events.

2. What qualifications are required for this role?

   Required qualifications include experience in workplace or facility management, strong organizational skills, excellent communication skills, and proficiency in Microsoft Office or Google Workspace.

3. What is the company culture like at Perk?

   Perk fosters a culture of ownership, delivering a 7-star experience, teamwork, curiosity, purpose, and continuous improvement.

4. What opportunities for career growth are available?

   Career growth opportunities include advancement to Senior Workplace Experience Specialist or transition into roles in facilities management, real estate, or human resources.

5. What benefits does Perk offer?

   Perk offers a competitive salary, health insurance, vacation time, stock options, and professional development opportunities.

6. What is the work environment like in the Zurich office?

   The Zurich office offers a dynamic and international environment with easy access to transportation and amenities.

7. What are the working hours for this role?

   The working hours are typically standard office hours, but may vary depending on the needs of the business and events scheduled.

8. Is there any travel involved in this role?

   Occasional travel to other Perk hubs in Amsterdam, Munich, Berlin, and Vienna may be required.

9. What is the interview process like?

   The interview process typically includes an initial phone screening, followed by one or more in-person or video interviews with the hiring manager and other team members.

10. What are the values that Perk looks for in its employees?

    Perk values ownership, a 7-star experience, teamwork, curiosity, purpose, and a growth mindset in its employees.