Assistant Store Manager - Customer Experience - Careers at PetSmart
PetSmart
Assistant Store Manager - Customer Experience - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets, and it starts with our passionate team. As an Assistant Store Manager in Covington, Louisiana, you'll create meaningful experiences for pets and their families while advancing your career in a supportive environment. We empower associates with tools, resources, and growth opportunities to succeed.
Role Overview
The Assistant Store Manager - Customer Experience (Experience Leader) provides exceptional leadership to drive pet parent satisfaction, uphold company values, and achieve business results. Share responsibility for team safety, pet welfare, daily operations, and financial performance in our vibrant Covington store.
Key Responsibilities
- People Leadership: Recruit, hire, coach, and develop associates; manage labor, training, and recognition to boost engagement.
- Store Experience: Lead pet parent interactions, oversee services like salon, training, hotel, and adoptions; ensure pet safety and compliance.
- Business Management: Drive sales, control P&L metrics, manage expenses, and optimize operations for growth.
Experience & Skills
Bring 3-5 years of retail leadership in a customer-focused setting. Excel in communication, pressure handling, and computer proficiency. Full-time flexibility required for evenings, weekends, and holidays. Passion for pets and leadership is key.
Benefits
Enjoy paid weekly wages, health & wellness coverage, 401k match, PTO, associate discounts, tuition assistance, and clear career paths. Join a team that values your growth and celebrates your contributions.
Locations
- Covington, Louisiana, United States
Salary
42,000 - 55,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Retail Leadershipintermediate
- Team Managementintermediate
- Customer Service Excellenceintermediate
- Pet Safety & Welfareintermediate
- Business Operationsintermediate
- Communication & Coachingintermediate
Required Qualifications
- 3-5 years retail leadership or customer-focused experience (experience)
- Full-time availability with flexible schedule including evenings/weekends/holidays (experience)
- Proficiency in computer applications (experience)
- Strong written and verbal communication skills (experience)
- Ability to react under pressure and maintain composure (experience)
Responsibilities
- Lead people through recruiting, hiring, coaching, and development
- Drive exceptional pet parent experiences across all services and channels
- Oversee store operations including salon, training, hotel, adoptions, and events
- Manage business metrics like sales, P&L, labor, and shrink targets
- Ensure compliance with policies, pet safety, and store standards
Benefits
- general: Paid Weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Paid Time Off for full-time associates
- general: Associate Discounts
- general: Tuition Assistance
- general: Career Pathing & Development Opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Assistant Store Manager - Customer Experience - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Assistant Store Manager - Customer Experience - Careers at PetSmart
PetSmart
Assistant Store Manager - Customer Experience - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets, and it starts with our passionate team. As an Assistant Store Manager in Covington, Louisiana, you'll create meaningful experiences for pets and their families while advancing your career in a supportive environment. We empower associates with tools, resources, and growth opportunities to succeed.
Role Overview
The Assistant Store Manager - Customer Experience (Experience Leader) provides exceptional leadership to drive pet parent satisfaction, uphold company values, and achieve business results. Share responsibility for team safety, pet welfare, daily operations, and financial performance in our vibrant Covington store.
Key Responsibilities
- People Leadership: Recruit, hire, coach, and develop associates; manage labor, training, and recognition to boost engagement.
- Store Experience: Lead pet parent interactions, oversee services like salon, training, hotel, and adoptions; ensure pet safety and compliance.
- Business Management: Drive sales, control P&L metrics, manage expenses, and optimize operations for growth.
Experience & Skills
Bring 3-5 years of retail leadership in a customer-focused setting. Excel in communication, pressure handling, and computer proficiency. Full-time flexibility required for evenings, weekends, and holidays. Passion for pets and leadership is key.
Benefits
Enjoy paid weekly wages, health & wellness coverage, 401k match, PTO, associate discounts, tuition assistance, and clear career paths. Join a team that values your growth and celebrates your contributions.
Locations
- Covington, Louisiana, United States
Salary
42,000 - 55,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Retail Leadershipintermediate
- Team Managementintermediate
- Customer Service Excellenceintermediate
- Pet Safety & Welfareintermediate
- Business Operationsintermediate
- Communication & Coachingintermediate
Required Qualifications
- 3-5 years retail leadership or customer-focused experience (experience)
- Full-time availability with flexible schedule including evenings/weekends/holidays (experience)
- Proficiency in computer applications (experience)
- Strong written and verbal communication skills (experience)
- Ability to react under pressure and maintain composure (experience)
Responsibilities
- Lead people through recruiting, hiring, coaching, and development
- Drive exceptional pet parent experiences across all services and channels
- Oversee store operations including salon, training, hotel, adoptions, and events
- Manage business metrics like sales, P&L, labor, and shrink targets
- Ensure compliance with policies, pet safety, and store standards
Benefits
- general: Paid Weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Paid Time Off for full-time associates
- general: Associate Discounts
- general: Tuition Assistance
- general: Career Pathing & Development Opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Assistant Store Manager - Customer Experience - Careers at PetSmart @ PetSmart.
Related Books and Jobs