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Lead Platform Owner - Drive PetSmart's eCommerce Innovation

PetSmart

Lead Platform Owner - Drive PetSmart's eCommerce Innovation

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart is where pet passion meets innovation. Our Technology team powers best-in-class experiences for pets and parents across eCommerce, stores, and supply chain. Join our Phoenix Home Office for a hybrid role in a pet-friendly environment with on-site dog parks, events, adoptions, gym, and fitness classes. We're Team PetSmart—collaborative, purpose-driven, and committed to your growth.

Role Overview

As Lead Platform Owner, you'll spearhead eCommerce platform strategy using Salesforce Commerce Cloud (SFCC) and Commercetools. Based in Phoenix, AZ (4 days in-office, 1 flex remote), report to Technology leadership. Full-time role demands 5+ years expertise in platform leadership, agile practices, and enterprise integrations to deliver scalable, secure solutions.

Key Responsibilities

  • Design/implement platform initiatives: strategy, roadmap, prioritization, development, maintenance.
  • Orchestrate pipelines: security, test automation; monitor vendor roadmaps.
  • Optimize SAFe processes; track industry trends for recommendations.
  • Clear roadblocks for scrum teams; partner with stakeholders for valuable products.
  • Escalate incidents; act as SME on eCommerce technologies.

Experience & Skills

Require Bachelor’s in CS/MIS or equivalent + 5 years progressive experience. Must-have: SFCC/Commercetools development, CSS3/JS/GA, platform optimization (availability/scalability/security), system integrations (payments/APIs), roadmap leadership, operations support. SAFe, agile, troubleshooting expertise essential.

Benefits

Thrive in a fun workplace: pet-friendly with dog park, on-site events/adoptions, 'Top Dog' gym, classes, massages. Hybrid flexibility fosters collaboration. Empowering culture values every voice—apply even if not 100% match!

Locations

  • Phoenix, Arizona, United States

Salary

Estimated Salary Rangehigh confidence

140,000 - 180,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Salesforce Commerce Cloud (SFCC)intermediate
  • Commercetoolsintermediate
  • CSS3intermediate
  • JavaScriptintermediate
  • Google Analytics (GA)/GTMintermediate
  • SAFe Agile Practicesintermediate
  • API Integrationintermediate
  • Payment Gatewaysintermediate
  • Platform Roadmap Developmentintermediate
  • Test Automationintermediate

Required Qualifications

  • Bachelor’s degree in Computer Science, Computer Engineering, MIS, or related field (experience)
  • 5+ years as platform lead, developer, or technical analyst (experience)
  • 5+ years designing/deploying web/eCommerce apps with SFCC, Commercetools, CSS3, JS, GA/GTM (experience)
  • 5+ years optimizing platforms for scalability, performance, security (experience)
  • 5+ years configuring/integrating enterprise systems (payment gateways, APIs, middleware) (experience)
  • 5+ years defining strategies, roadmaps, leading operations/support (experience)

Responsibilities

  • Design/lead platform initiatives, strategy, roadmap, prioritization with managers/product owners/architects
  • Manage pipeline orchestration, security, test automation; track vendor roadmaps
  • Optimize processes, mature SAFe practices; monitor trends for roadmap insights
  • Resolve roadblocks for product owners/scrum teams; collaborate with stakeholders for high-quality delivery
  • Escalate operational incidents; serve as SME on domain technologies/trends

Benefits

  • general: Hybrid work: 4 days in-office, 1 flex remote day (with approval)
  • general: Pet-friendly office with on-site dog park
  • general: On-site events, pet adoptions, fitness classes, gym, massage therapy
  • general: Collaborative culture focused on growth, belonging, and pet passion
  • general: Opportunities to empower teams and create meaningful pet experiences

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PetSmart logo

Lead Platform Owner - Drive PetSmart's eCommerce Innovation

PetSmart

Lead Platform Owner - Drive PetSmart's eCommerce Innovation

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart is where pet passion meets innovation. Our Technology team powers best-in-class experiences for pets and parents across eCommerce, stores, and supply chain. Join our Phoenix Home Office for a hybrid role in a pet-friendly environment with on-site dog parks, events, adoptions, gym, and fitness classes. We're Team PetSmart—collaborative, purpose-driven, and committed to your growth.

Role Overview

As Lead Platform Owner, you'll spearhead eCommerce platform strategy using Salesforce Commerce Cloud (SFCC) and Commercetools. Based in Phoenix, AZ (4 days in-office, 1 flex remote), report to Technology leadership. Full-time role demands 5+ years expertise in platform leadership, agile practices, and enterprise integrations to deliver scalable, secure solutions.

Key Responsibilities

  • Design/implement platform initiatives: strategy, roadmap, prioritization, development, maintenance.
  • Orchestrate pipelines: security, test automation; monitor vendor roadmaps.
  • Optimize SAFe processes; track industry trends for recommendations.
  • Clear roadblocks for scrum teams; partner with stakeholders for valuable products.
  • Escalate incidents; act as SME on eCommerce technologies.

Experience & Skills

Require Bachelor’s in CS/MIS or equivalent + 5 years progressive experience. Must-have: SFCC/Commercetools development, CSS3/JS/GA, platform optimization (availability/scalability/security), system integrations (payments/APIs), roadmap leadership, operations support. SAFe, agile, troubleshooting expertise essential.

Benefits

Thrive in a fun workplace: pet-friendly with dog park, on-site events/adoptions, 'Top Dog' gym, classes, massages. Hybrid flexibility fosters collaboration. Empowering culture values every voice—apply even if not 100% match!

Locations

  • Phoenix, Arizona, United States

Salary

Estimated Salary Rangehigh confidence

140,000 - 180,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Salesforce Commerce Cloud (SFCC)intermediate
  • Commercetoolsintermediate
  • CSS3intermediate
  • JavaScriptintermediate
  • Google Analytics (GA)/GTMintermediate
  • SAFe Agile Practicesintermediate
  • API Integrationintermediate
  • Payment Gatewaysintermediate
  • Platform Roadmap Developmentintermediate
  • Test Automationintermediate

Required Qualifications

  • Bachelor’s degree in Computer Science, Computer Engineering, MIS, or related field (experience)
  • 5+ years as platform lead, developer, or technical analyst (experience)
  • 5+ years designing/deploying web/eCommerce apps with SFCC, Commercetools, CSS3, JS, GA/GTM (experience)
  • 5+ years optimizing platforms for scalability, performance, security (experience)
  • 5+ years configuring/integrating enterprise systems (payment gateways, APIs, middleware) (experience)
  • 5+ years defining strategies, roadmaps, leading operations/support (experience)

Responsibilities

  • Design/lead platform initiatives, strategy, roadmap, prioritization with managers/product owners/architects
  • Manage pipeline orchestration, security, test automation; track vendor roadmaps
  • Optimize processes, mature SAFe practices; monitor trends for roadmap insights
  • Resolve roadblocks for product owners/scrum teams; collaborate with stakeholders for high-quality delivery
  • Escalate operational incidents; serve as SME on domain technologies/trends

Benefits

  • general: Hybrid work: 4 days in-office, 1 flex remote day (with approval)
  • general: Pet-friendly office with on-site dog park
  • general: On-site events, pet adoptions, fitness classes, gym, massage therapy
  • general: Collaborative culture focused on growth, belonging, and pet passion
  • general: Opportunities to empower teams and create meaningful pet experiences

Target Your Resume for "Lead Platform Owner - Drive PetSmart's eCommerce Innovation" , PetSmart

Get personalized recommendations to optimize your resume specifically for Lead Platform Owner - Drive PetSmart's eCommerce Innovation. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Lead Platform Owner - Drive PetSmart's eCommerce Innovation" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in PhoenixHiring in ArizonaPetSmarteCommerceTechnologyPlatform EngineeringRetailPet Services

Answer 10 quick questions to check your fit for Lead Platform Owner - Drive PetSmart's eCommerce Innovation @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.