Why Join PetSmart

At PetSmart, we're passionate about pets and the people who love them. Our Merchandising team drives innovation in pet products, ensuring every pet parent finds exactly what their furry, scaly, or feathered friend needs. Based at our vibrant Phoenix Home Office, you'll join a collaborative culture where teamwork fuels success. Enjoy a hybrid model with four days in-office for connection and one flex remote day, fostering innovation, mentorship, and growth in a fast-paced, pet-loving environment.

Role Overview

The Merchandise Coordinator partners with vendors, merchandisers, planners, and marketing to manage day-to-day item/SKU maintenance—from product introductions to promotions. This role ensures seamless operations across stores and e-commerce, delivering exceptional experiences for pet parents. Ideal for detail-oriented professionals with merchandising support experience who thrive in dynamic settings.

Key Responsibilities

• Gather and input data for new vendor/item setups.
• Liaise between buyers and cross-functional teams.
• Handle sample management, vendor monitoring, and payback.
• Execute promotions: collect, organize, enter, audit, and update in systems.
• Manage digital pricing, iMAP changes, and omni-channel offers with Site Merch team.
• Oversee online assortment: greenlight items, set fulfillment, coordinate assets/PDP updates.
• Review marketing signage for accuracy before store rollout.
• Manage category releases, store communications (CASE messages), and vendor issues.

Experience & Skills

Requires Associate's or Bachelor's degree and 2+ years in buyer support, merchandising, or data entry. Excel proficiency (beginner), strong analytical and organizational skills, excellent communication, and ability to adapt to shifting priorities essential. Omnichannel experience preferred. Must build positive relationships and maintain data accuracy in a collaborative, face-to-face setting.

Benefits

Join Team PetSmart for a supportive culture with tools and opportunities to excel. Benefit from hybrid flexibility, on-site collaboration for timely decisions, and a focus on innovation and engagement. Grow your career while making a difference for pets and their families in a workplace that's more than a job—it's a passion-driven community.