Why Join PetSmart

PetSmart puts pets first, and that starts with our passionate team. As a Pet Groomer & Salon Trainer in Richmond, Texas, you'll create joyful experiences for pets and their families while advancing your career in a supportive environment. Enjoy weekly pay, comprehensive benefits, and growth opportunities in a company that values your contributions.

Role Overview

The Salon Experience Lead (Groomer & Salon Trainer) delivers top-tier grooming services, trains new associates, and ensures exceptional pet parent satisfaction. This full-time role combines hands-on grooming with leadership to build high-performing salon teams and drive business success.

Key Responsibilities

• Lead people development: Train bathers/stylists, mentor through certification, provide feedback for reviews/promotions.
• Deliver grooming services: Perform baths, brushes, nail trims, teeth brushing per PetSmart standards.
• Enhance customer experience: Greet pet parents, recommend services, manage bookings, drive sales/rebookings.
• Maintain operations: Ensure salon cleanliness, pet safety, report issues, communicate needs to leadership.
• Support store goals: Promote products, assist other departments, uphold policies/ethics.

Experience & Skills

Require 2+ years grooming experience (technical exam possible), full availability, tool proficiency, computer skills, strong communication, organization, and ability to stay composed under pressure. No direct reports, but guide associate growth.

Benefits

• Paid weekly with health/wellness coverage
• 401k company match & PTO for full-time
• Associate discounts & tuition assistance
• Career pathing and ongoing development

Join us in Richmond, TX, to make a pawsitive impact!