Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate team. As a Pet Groomer & Salon Trainer in Santee, CA, you'll create joyful experiences for pets and their families while advancing your career in a supportive environment. Enjoy career pathing, development opportunities, and a culture that celebrates associates driving pet parent satisfaction.

Role Overview

The Salon Experience Lead (Groomer & Salon Trainer) delivers professional grooming services with exceptional quality and care. This full-time role supports high-performing salon teams by training bathers and stylists through PetSmart's development program, ensuring top-tier pet care and customer experiences in our Santee location.

Key Responsibilities

• Lead people development: Onboard, mentor, coach associates; facilitate certifications and provide performance feedback.
• Drive salon excellence: Perform baths, grooming, nail trims; maintain cleanliness, sanitation, and humane pet conditions.
• Enhance pet parent experience: Greet customers, recommend services, handle bookings, resolve concerns, and promote sales.
• Operational leadership: Delegate tasks, monitor metrics, report issues, and ensure policy compliance.

Experience & Skills

Require 2+ years grooming experience (technical exam possible), full availability, tool proficiency, computer skills, strong communication, and ability to thrive under pressure. Guide associates without direct reports, fostering engagement and growth.

Benefits

Paid weekly, health/wellness coverage, 401k match, PTO for full-time, associate discounts, tuition assistance, and endless growth opportunities. Join a team where your skills make a difference for pets every day.