Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate team. As a Pet Trainer in Crystal Lake, Illinois, you'll create meaningful moments for pets and their families while enjoying robust benefits like weekly pay, health coverage, 401k matching, PTO, associate discounts, tuition assistance, and clear career growth paths. Join 50,000 associates united by love for pets in a culture of belonging and recognition.

Role Overview

PetSmart's Pet Trainer delivers positive training experiences, educates pet parents, and drives sales of our proven curriculum. You'll engage customers in-store, online, or by phone, ensuring safe, fun classes that build pet-parent bonds and uphold our mission.

Key Responsibilities

• Conduct training sessions, manage pet parent interactions, and resolve concerns promptly.
• Actively promote and sell classes across channels while recommending merchandise.
• Maintain accurate paperwork, schedules, and a clean, safe training environment.
• Serve as training expert for store associates and respond to pet health emergencies.
• Collaborate across departments, follow policies, and contribute to team recognition.

Experience & Skills

Ideal candidates bring 1-2 years of customer-focused retail experience and PetSmart Training Instructor accreditation. Proficiency in computers, strong communication, organizational skills, composure under pressure, and schedule flexibility are essential. Physical demands include lifting 50+ lbs, standing, and handling live animals in a dynamic pet environment.

Benefits

Thrive with paid weekly wages, comprehensive health & wellness, 401k match, generous PTO, discounts, tuition aid, and development programs. Make a daily impact—apply now to join our pack in Crystal Lake!