Why Join PetSmart

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families. We empower teams with tools, resources, and opportunities to grow and succeed in a culture of Belonging and Recognition. Join our pack of 50,000 passionate associates united by love for pets and diversity of perspectives.

Role Overview

As a Pet Trainer in Eau Claire, Wisconsin, you'll engage pet parents and their pets, delivering positive training experiences aligned with PetSmart's vision. Actively promote and sell classes while ensuring safety and outstanding customer service in a dynamic retail environment with live animals.

Key Responsibilities

• Provide exceptional pet parent experiences via phone, in-person, or online; resolve concerns promptly.
• Actively sell training classes and educate on curriculum benefits.
• Maintain all training paperwork and schedule classes per company guidelines.
• Ensure safe, clean training areas; handle sick/injured pets and transport to vet if needed.
• Collaborate across departments, recommend merchandise, and recognize team contributions.

Experience & Skills

Ideal candidates bring 1-2 years retail experience, PetSmart Training Instructor accreditation, computer proficiency, and strong communication skills. Must handle pressure, lift 50+ lbs, stand extensively, and work flexible hours including evenings/weekends/holidays. Physical demands include exposure to pet hair, noise, and animals.

Benefits

• Paid Weekly with Health & Wellness coverage
• 401k with company match
• Paid Time Off for full-time roles
• Associate discounts and Tuition Assistance
• Career pathing and development opportunities

PetSmart is an Equal Opportunity Employer. Apply now to make moments that matter!