Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate team. As a Pet Trainer in Gresham, Oregon, you'll create meaningful moments for pets and their families, empowered by tools, resources, and growth opportunities. Join 50,000 associates united by a love for pets, diversity, and belonging. Make a daily impact while building your career in a supportive environment.

Role Overview

PetSmart's Pet Training Instructor engages pet parents and pets to deliver positive training experiences aligned with our vision, mission, values, and strategy. Actively promote and sell classes, educate on curriculum benefits, and ensure safe, clean training environments. This role demands flexibility, pet passion, and customer focus in a dynamic retail pet setting.

Key Responsibilities

• Provide exceptional pet parent experiences via phone, in-person, or online; resolve concerns promptly.
• Actively sell training classes across channels and recommend merchandise/services.
• Deliver classes per curriculum, schedule sessions, and maintain all related paperwork.
• Ensure safety/cleanliness in training areas; handle sick/injured pets, including vet transport if needed.
• Educate store associates as training expert and recognize sales contributions.
• Assist other departments, follow policies, and foster a culture of belonging.

Experience & Skills

Requires 1-2 years customer-focused retail experience and PetSmart Training Instructor accreditation. Proficiency in computers, strong communication/organizational skills, composure under pressure, and schedule flexibility essential. Physical demands include lifting 50+ lbs, standing/walking, pet handling in moderate-noise, pet-hair environments.

Benefits

Enjoy paid weekly wages, health/wellness coverage, 401k match, PTO, associate discounts, tuition assistance, career pathing, and development. Plus, the joy of pet interactions and team recognition in Gresham, OR.