Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate team. As a Pet Trainer in Hattiesburg, Mississippi, you'll create meaningful moments for pets and their families while enjoying a supportive culture that values diversity, growth, and recognition. With 50,000 associates united by our love for pets, you'll have the tools, resources, and opportunities to thrive in a dynamic retail environment.

Role Overview

PetSmart's Pet Training Instructor engages pet parents and pets to deliver exceptional training experiences aligned with our vision, mission, and values. You'll promote our proven curriculum, ensure safety, and drive sales while fostering a welcoming store atmosphere. This role demands energy, pet passion, and customer focus in a fast-paced pet retail setting.

Key Responsibilities

• Provide outstanding pet parent experiences via phone, in-person, or online, addressing concerns promptly.
• Actively sell and schedule training classes while educating on curriculum benefits.
• Maintain all training paperwork, clean training areas, and create safe environments for pets and people.
• Serve as subject matter expert, training associates and recognizing sales contributions.
• Handle emergencies like sick/injured pets, recommend services/merchandise, and support other departments.

Experience & Skills

Ideal candidates bring 1-2 years of customer-focused retail experience and accreditation from the PetSmart Training Instructor Course. Proficiency in computer apps, strong communication, organizational skills, and composure under pressure are essential. Flexibility for evenings, weekends, and holidays is required. Physically, expect standing, lifting up to 50lbs (team lift 100lbs+), and exposure to pets, noise, and wet areas.

Benefits

Enjoy paid weekly wages, health & wellness coverage, 401k matching, PTO for full-time roles, associate discounts, tuition assistance, and clear career paths with development programs. Join us to do what you love and make a meaningful impact every day.