Pet Trainer - Careers at PetSmart
PetSmart
Pet Trainer - Careers at PetSmart
Job Description
Why Join PetSmart
At PetSmart, Anything for Pets starts with our passionate team. As a Pet Trainer in Nanaimo, BC, you'll create meaningful moments for pets and their families, empowered by tools, resources, and growth opportunities. Join 50,000 associates united by a love for pets, diversity, and making a difference every day.
Role Overview
PetSmart's Pet Training Instructor engages pet parents and pets to deliver positive training experiences aligned with our vision, mission, values, and strategy. You'll educate on training benefits, conduct classes per curriculum, and ensure safety while driving sales and exceptional service.
Key Responsibilities
- Manage pet parent interactions via phone, in-person, or online, resolving concerns and delivering outcomes.
- Proactively sell training classes across channels and educate on full curriculum benefits.
- Maintain records, schedule classes, and keep training areas clean and safe.
- Serve as training expert for store associates, recognize contributions, and assist departments as needed.
- Respond to sick/injured pets, recommend products/services, and uphold company policies.
Experience & Skills
Ideal candidates bring 1-2 years retail experience, PetSmart Training Instructor accreditation, computer proficiency, composure under pressure, schedule flexibility, organizational skills, and strong communication. Physical demands include lifting 50+ lbs, standing, handling animals in a dynamic pet environment.
Benefits
Enjoy paid weekly wages, health/wellness benefits, RRSP matching, PTO, associate discounts, tuition assistance, and career development. Make a meaningful impact while caring for yourself and your family—two-legged or four!
Locations
- Nanaimo, British Columbia, Canada
Salary
35,000 - 45,000 CAD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Pet training instructionintermediate
- Customer service excellenceintermediate
- Sales and upsellingintermediate
- Organizational managementintermediate
- Verbal and written communicationintermediate
- Pet handling and safetyintermediate
Required Qualifications
- 1-2 years retail experience in customer-focused environment (experience)
- Accredited in PetSmart Training Instructor Course (experience)
- Proficiency in computer applications (experience)
- Ability to react under pressure (experience)
- Flexible schedule including evenings/weekends/holidays (experience)
- Strong organizational skills and attention to detail (experience)
Responsibilities
- Deliver pet training classes per PetSmart curriculum and manage pet parent experiences
- Actively sell training classes in-store, phone, and online
- Maintain paperwork, schedule classes, and ensure clean/safe training areas
- Educate associates and pet parents on training benefits
- Handle sick/injured pets, recommend merchandise, and assist other departments
Benefits
- general: Paid weekly
- general: Health & Wellness Benefits
- general: Group RRSP with company match
- general: Paid Time Off for full-time associates
- general: Associate discounts
- general: Tuition Assistance
- general: Career pathing and development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Pet Trainer - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Pet Trainer - Careers at PetSmart
PetSmart
Pet Trainer - Careers at PetSmart
Job Description
Why Join PetSmart
At PetSmart, Anything for Pets starts with our passionate team. As a Pet Trainer in Nanaimo, BC, you'll create meaningful moments for pets and their families, empowered by tools, resources, and growth opportunities. Join 50,000 associates united by a love for pets, diversity, and making a difference every day.
Role Overview
PetSmart's Pet Training Instructor engages pet parents and pets to deliver positive training experiences aligned with our vision, mission, values, and strategy. You'll educate on training benefits, conduct classes per curriculum, and ensure safety while driving sales and exceptional service.
Key Responsibilities
- Manage pet parent interactions via phone, in-person, or online, resolving concerns and delivering outcomes.
- Proactively sell training classes across channels and educate on full curriculum benefits.
- Maintain records, schedule classes, and keep training areas clean and safe.
- Serve as training expert for store associates, recognize contributions, and assist departments as needed.
- Respond to sick/injured pets, recommend products/services, and uphold company policies.
Experience & Skills
Ideal candidates bring 1-2 years retail experience, PetSmart Training Instructor accreditation, computer proficiency, composure under pressure, schedule flexibility, organizational skills, and strong communication. Physical demands include lifting 50+ lbs, standing, handling animals in a dynamic pet environment.
Benefits
Enjoy paid weekly wages, health/wellness benefits, RRSP matching, PTO, associate discounts, tuition assistance, and career development. Make a meaningful impact while caring for yourself and your family—two-legged or four!
Locations
- Nanaimo, British Columbia, Canada
Salary
35,000 - 45,000 CAD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Pet training instructionintermediate
- Customer service excellenceintermediate
- Sales and upsellingintermediate
- Organizational managementintermediate
- Verbal and written communicationintermediate
- Pet handling and safetyintermediate
Required Qualifications
- 1-2 years retail experience in customer-focused environment (experience)
- Accredited in PetSmart Training Instructor Course (experience)
- Proficiency in computer applications (experience)
- Ability to react under pressure (experience)
- Flexible schedule including evenings/weekends/holidays (experience)
- Strong organizational skills and attention to detail (experience)
Responsibilities
- Deliver pet training classes per PetSmart curriculum and manage pet parent experiences
- Actively sell training classes in-store, phone, and online
- Maintain paperwork, schedule classes, and ensure clean/safe training areas
- Educate associates and pet parents on training benefits
- Handle sick/injured pets, recommend merchandise, and assist other departments
Benefits
- general: Paid weekly
- general: Health & Wellness Benefits
- general: Group RRSP with company match
- general: Paid Time Off for full-time associates
- general: Associate discounts
- general: Tuition Assistance
- general: Career pathing and development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Pet Trainer - Careers at PetSmart @ PetSmart.
Related Books and Jobs