Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate team. As a Pet Trainer in Onalaska, Wisconsin, you'll create meaningful moments for pets and their families, empowered by tools, resources, and growth opportunities. Join 50,000 associates united by a love for pets, diversity, and doing what matters in a supportive culture of belonging and recognition.

Role Overview

PetSmart's Pet Trainer delivers positive training experiences, educates pet parents, and upholds our vision for pet well-being. You'll engage customers in-store, online, or by phone, sell classes, and ensure safe, clean environments while contributing to store success.

Key Responsibilities

• Provide exceptional pet parent experiences and resolve concerns via phone, in-person, or online.
• Actively sell and schedule training classes per company guidelines.
• Educate on full training curriculum benefits and serve as store subject matter expert.
• Maintain paperwork, cleanliness, and safety in training areas; handle sick/injured pets promptly.
• Recommend merchandise/services, assist other departments, and recognize team contributions.

Experience & Skills

Ideal candidates bring 1-2 years retail experience, PetSmart Training Instructor accreditation, computer proficiency, strong communication, organization, and composure under pressure. Physical demands include lifting 50+ lbs, standing, and exposure to pets/noise. Flexible scheduling required.

Benefits

• Paid Weekly with Health & Wellness coverage
• 401k with company match
• Paid Time Off for full-time roles
• Associate discounts & Tuition Assistance
• Career pathing and development programs

PetSmart is an Equal Opportunity Employer committed to inclusive hiring.