Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate associates. Join a team of 50,000 dedicated pet lovers creating meaningful moments for pets and families. Enjoy career growth, tuition assistance, and a culture of belonging where your passion for pets makes a difference every day.

Role Overview

As a Pet Trainer in our Oshkosh, WI store, you'll engage pet parents and their furry friends, delivering positive training experiences aligned with PetSmart's proven curriculum. Actively promote classes, ensure safety, and contribute to store success while working flexibly across evenings, weekends, and holidays.

Key Responsibilities

• Provide exceptional pet parent experiences via phone, in-person, or online, resolving concerns promptly.
• Drive sales of training classes and related merchandise through education on curriculum benefits.
• Maintain accurate paperwork, schedule classes, and keep training areas clean and safe.
• Serve as training expert for store associates, recognizing their sales contributions.
• Handle sick/injured pets immediately, assist other departments, and uphold company policies.

Experience & Skills

Required Qualifications

• 1-2 years customer-focused retail experience.
• PetSmart Training Instructor Course accreditation.
• Strong communication, organizational skills, and computer proficiency.
• Physical ability to lift 50+ lbs, stand extensively, and handle live animals in a dynamic environment.

Physical Demands

Expect moderate noise, pet hair, wet areas, and exposure to animals. Flexibility to climb, stoop, and team-lift as needed.

Benefits

• Weekly pay and health/wellness coverage.
• 401k match, PTO for full-time, associate discounts.
• Tuition assistance, career pathing, and development programs.

PetSmart is an Equal Opportunity Employer. Apply now to join our pack in Oshkosh!