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Pet Trainer - Careers at PetSmart

PetSmart

Pet Trainer - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets begins with our people. Join a team of 50,000 passionate associates creating meaningful experiences for pets and families. Enjoy career growth, development opportunities, and a culture of belonging where diversity thrives. Make a daily impact helping pets and pet parents in Ottawa.

Role Overview

As a Pet Trainer in Ottawa, Ontario, you'll engage pet parents and pets, delivering positive training experiences aligned with PetSmart's vision. Actively promote and sell training classes while ensuring safety and exceptional service in a dynamic pet retail environment.

Key Responsibilities

  • Provide outstanding pet parent experiences via phone, in-person, or online, addressing concerns promptly.
  • Sell training classes proactively and educate on curriculum benefits.
  • Maintain all training paperwork and schedule classes per company guidelines.
  • Ensure a safe, clean training area and respond to sick/injured pets.
  • Educate store associates as training expert and recognize sales contributions.
  • Recommend merchandise/services and assist other departments as needed.

Experience & Skills

Required Qualifications

  • 1-2 years retail experience in customer-focused settings.
  • PetSmart Training Instructor Course accreditation.
  • Computer proficiency, strong communication, and organizational skills.
  • Flexibility for evenings, weekends, holidays; composure under pressure.

Physical Demands

Stand/walk extensively, lift up to 50lbs (team lift 100lbs+), handle pets in moderate noise/wet environments with pet hair exposure. Depth perception required; reasonable accommodations available.

Benefits

  • Paid weekly with health & wellness coverage.
  • Group RRSP with company match and PTO for full-time.
  • Associate discounts, tuition assistance.
  • Career pathing and ongoing development.

Locations

  • Ottawa, Ontario, Canada

Salary

Estimated Salary Rangehigh confidence

35,000 - 45,000 CAD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Pet training instructionintermediate
  • Customer service excellenceintermediate
  • Sales and upsellingintermediate
  • Organizational and schedulingintermediate
  • Verbal and written communicationintermediate
  • Pet handling and safetyintermediate

Required Qualifications

  • 1-2 years retail experience in customer-focused environment (experience)
  • Accredited in PetSmart Training Instructor Course (experience)
  • Proficiency in computer applications (experience)
  • Ability to react under pressure (experience)
  • Flexible schedule including evenings/weekends/holidays (experience)
  • Strong organizational skills and attention to detail (experience)

Responsibilities

  • Deliver engaging pet training classes per PetSmart curriculum
  • Actively sell training classes in-store, phone, and online
  • Manage pet parent interactions and resolve concerns
  • Maintain training area cleanliness and safety
  • Handle paperwork, scheduling, and associate education on training benefits
  • Assist with sick/injured pets and recommend merchandise/services

Benefits

  • general: Paid weekly
  • general: Health & Wellness Benefits
  • general: Group RRSP with company match
  • general: Paid Time Off for full-time associates
  • general: Associate discounts
  • general: Tuition Assistance
  • general: Career pathing and development opportunities

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PetSmart logo

Pet Trainer - Careers at PetSmart

PetSmart

Pet Trainer - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets begins with our people. Join a team of 50,000 passionate associates creating meaningful experiences for pets and families. Enjoy career growth, development opportunities, and a culture of belonging where diversity thrives. Make a daily impact helping pets and pet parents in Ottawa.

Role Overview

As a Pet Trainer in Ottawa, Ontario, you'll engage pet parents and pets, delivering positive training experiences aligned with PetSmart's vision. Actively promote and sell training classes while ensuring safety and exceptional service in a dynamic pet retail environment.

Key Responsibilities

  • Provide outstanding pet parent experiences via phone, in-person, or online, addressing concerns promptly.
  • Sell training classes proactively and educate on curriculum benefits.
  • Maintain all training paperwork and schedule classes per company guidelines.
  • Ensure a safe, clean training area and respond to sick/injured pets.
  • Educate store associates as training expert and recognize sales contributions.
  • Recommend merchandise/services and assist other departments as needed.

Experience & Skills

Required Qualifications

  • 1-2 years retail experience in customer-focused settings.
  • PetSmart Training Instructor Course accreditation.
  • Computer proficiency, strong communication, and organizational skills.
  • Flexibility for evenings, weekends, holidays; composure under pressure.

Physical Demands

Stand/walk extensively, lift up to 50lbs (team lift 100lbs+), handle pets in moderate noise/wet environments with pet hair exposure. Depth perception required; reasonable accommodations available.

Benefits

  • Paid weekly with health & wellness coverage.
  • Group RRSP with company match and PTO for full-time.
  • Associate discounts, tuition assistance.
  • Career pathing and ongoing development.

Locations

  • Ottawa, Ontario, Canada

Salary

Estimated Salary Rangehigh confidence

35,000 - 45,000 CAD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Pet training instructionintermediate
  • Customer service excellenceintermediate
  • Sales and upsellingintermediate
  • Organizational and schedulingintermediate
  • Verbal and written communicationintermediate
  • Pet handling and safetyintermediate

Required Qualifications

  • 1-2 years retail experience in customer-focused environment (experience)
  • Accredited in PetSmart Training Instructor Course (experience)
  • Proficiency in computer applications (experience)
  • Ability to react under pressure (experience)
  • Flexible schedule including evenings/weekends/holidays (experience)
  • Strong organizational skills and attention to detail (experience)

Responsibilities

  • Deliver engaging pet training classes per PetSmart curriculum
  • Actively sell training classes in-store, phone, and online
  • Manage pet parent interactions and resolve concerns
  • Maintain training area cleanliness and safety
  • Handle paperwork, scheduling, and associate education on training benefits
  • Assist with sick/injured pets and recommend merchandise/services

Benefits

  • general: Paid weekly
  • general: Health & Wellness Benefits
  • general: Group RRSP with company match
  • general: Paid Time Off for full-time associates
  • general: Associate discounts
  • general: Tuition Assistance
  • general: Career pathing and development opportunities

Target Your Resume for "Pet Trainer - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Pet Trainer - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Pet Trainer - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in OttawaHiring in OntarioPetSmartPet TrainingRetail CareersRetailPet Services

Answer 10 quick questions to check your fit for Pet Trainer - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.